PacSun

The staff aren’t friendly at all and on top of that they don’t seem to have received any training. The supervisor/lead that the young girl called over couldn’t help me order something online that they didn’t have in store.

staff is not friendly, and not helpful…tried to overcharge me when it came to the sale they were offering…overall bad experience

Lack of sizes and signage on sales very confusing. Clerk was difficult to understand because she wouldn’t speak up and was double masked. No problem with masks but expect to speak up over them, the music and other people.

Worst customer service I have ever witnessed. My husband & I went there to get a online pick up at the Galleria Location. We waited no joke 45 minutes for that order when we got there. We were passed along to 4 different associates. One wouldn't just stay with us to assist. Everyone we worked with was rude, one sales associate rolled her eyes at us when we asked what was happening. Yes they were busy but at the end of the day they work customer service jobs. My hubby & I were kind so they had no reason to treat us like that. Seems like they have a management issue - no one seemed to understand what they were supposed to do. We got to chit chatting with the sweet lady with her infant by us and she stated she had been working on a return for an hour with what she thought was one of the managers. Just overall a really disappointing experience. Won't be supporting online or in store again.

I had a problem with an online order exchange and Angela served me with top notch customer service! I am 100% satisfied and I appreciate your assistance Angela! Will be returning to your store soon!

Extremely unprofessional and refuses to acknowledge a complaint about workplace harassment and unethical practice. I complained to the assistant manager and he refused to talk about “personal conflicts”. This is a workplace. It is a work problem. He refused to speak to me any further and couldn’t provide me with any answers when I mentioned legal consequences.

Helpful staff and quick service. Fair prices. 2 jeans and a beanie for 70