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3150 W Twain Ave, Las Vegas, NV 89103

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Reviews — 8

Lisandro Reyes
at 2023 Oct 21
Lisandro Reyes
at 2023 Oct 21
Best apartment building we have ever lived. Very clean, nice facilities, and great location. Maintenance is handled quickly and done the same day most times. Office staff is also great and always available. I want to point out that Evelyn is wonderful. She took her time answering all our questions before moving, showed us around the facilities without rush, and is always available to assist. We suggest asking for her when inquiring about an apartment here if you want to have an exceptional experience.
Edward
at 2023 Sep 28
Edward
at 2023 Sep 28
The best management staff ever. The ladies at the front office are each professional and attentive to everyone walking through the front door, as well as the tenants. If there was another star, I would give them my six.
Jessica A
at 2023 Sep 18
Jessica A
at 2023 Sep 18
When I first moved in, it was great but it’s just slowly going down hill. The front desk GIRLS are so RUDE. Women, professional WOMEN don’t act the way these girls do. They watch people walk around the whole building and don’t let them inside even though the doors open at 9am and it’s 8:55am , god forbid they do some work before 9am. Can’t even let the Amazon person in to deliver our packages. I was told I’d have a credit for referring someone and no one answered my emails for weeks. Just unprofessional and RUDE. If you plan on moving here just be prepared , they’re great at putting up a front to get you sold but once you get the keys they forget about you and ignore your emails. 👎🏽
B
at 2023 Jun 28
B
at 2023 Jun 28
Amazing community located just behind Ceasers palace on the strip. I was looking for place to call home from San Diego n by accident I’m glad I found the JADE. My first contact was with ASHLEY n from the very beginning she has been open honest n attentive to my move.

I’ve been here 2 weeks n she is polite resolved any issues n is awesome property manager.. I strongly n highly recommend calling Ashley to inquire about the Jade.

I normally don’t do reviews but in this case Ashley deserves to be recognized.

Also Mercedes is awesome to. Great group. Brian
Luis Maya Aranda
at 2023 Jun 18
Luis Maya Aranda
at 2023 Jun 18
It has been a pleasure living at Jade Apartments. My concerns and issues are addressed immediately by the leasing office. Ashley and Evelyn and the rest of the office are always super welcoming and friendly!
Sheyne Lee Benoit
at 2023 Mar 30
Sheyne Lee Benoit
at 2023 Mar 30
Don't believe the negative ratings for Jade. I moved here in October 2021 when Jade was under a different management company. Back then, the poor ratings were justified. Then Mark-Taylor took over the building and under the management of Mercedes, all that was wrong with the property has not only been fixed but improved upon. An entirely new leasing office staff along with new maintenance and cleaning personnel have revitalized Jade and made it a place that I not only love calling home but recommend for anyone wanting to live in the heart of Vegas. The sky lounge, clubhouse, pool and gym are all in the best condition they've been in since the building opened. The events the staff puts on for the residents are fun and well thought out. Security is on point. Repairs are done correctly and quickly. And all requests and concerns are addressed in a timely and thorough manner. Mercedes, Ashley, Evelyn and Karla are hard working, professional, personable and diligent! You will not find a staff that cares more about their residents than they do. The only issue Jade has are that some of the residents don't treat the property with as much love as the staff and the majority of tenants do. When this occurs, Mercedes and crew waste no time in rectifying the matter. Jade is a safe, clean, fun, friendly and inclusive community for all ages and backgrounds. Thanks to the phenomenal staff and excellent living conditions, I happily renewed my lease for another year!
Dean
at 2023 Mar 30
Dean
at 2023 Mar 30
I've lived at Jade for 1.5 years and just renewed for another 12 months. It's been great here. It's surprisingly quiet for how close it is to the Vegas strip. It's safe, there is a security guard in the building every evening and through the night.

The girls in the office are all helpful and nice to be around. Mercedes was a huge help when I was moving apartments last year and has been since then. I meant to write a review about her a long time ago. Thanks Mercedes!

The maintenance guys are also friendly and do a good job.

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