Browns Outlet

As a first time shopper here, I was absolutely blown away to put things lightly. Zahraa, a saleswoman, was super energetic and welcoming along with countless other ideal traits an employee should have. She was quick to recommend great shoes given the specific criteria I provided. As a fellow worker in retail I can say that she has demonstrated one of the best examples of how a retail salesperson should be and must be recognized for it!

I bought a pair of dress shoes here a few days ago, and Cyrus was soo helpful. What a guy

I went there last month to check a shoe size. I had already bought a pair but was not sure if I need a size smaller. It was on running shoes.
A young lady I think named Kam dealth with me. It was a sheer pleasure.
Even she knew that I was just check the sizes, first she got from the back various sizes for me to check. Even then I was not sure and then she got a foot measuring thing.
She did all this with a smile, no wrinkle on her forehead. Very pleasant. I wish I could get people like her in my business.

Went in with my daughter to pick out a pair of adidas superstars for her, we had been looking everywhere for them in her size but when we first entered the store, we were instantly greeted by zara, she sat my daughter down and asked her what size she wanted and then went to the back to get her them, unfortunately the original colour of the shoe wasn’t available but zara recommended a pair that my daughter instantly fell in love with. Browns has very good costumer service and I will be coming back here to get a pair of shoes for me.

I had an amazing experience at the Btowns store at Toronto Premium Outlet mall. Their associate Husan Ahmed was very kind, helpful and went out of his way to ensure we'd a great experience. He's true asset for your company. We look forward to visiting again soon

The sales individuals, particularly 2 older gentlemen, were very pushy to make sales which ruined our experience. Otherwise, the store was clean, they didn’t take long bringing the shoes, and offered a purse suggestion which was nice (at first before the pressure started). We literally had to say no at least 5 different ways before they would drop it. He also stood uncomfortably close when explaining shoe pads and sassed me when I said I didn’t want it. Also, the cashier woman was nice.

Came to this store and was approached by a very pleasant staff, Anika S.
Anika help us through finding the right shoes/fit, style. She even offered options of getting the shoes from the other location.
Thought I would share my customer experience which usually not the case on retail stores.