Local Guides World
Sprawling family-owned garden resource for plants, seeds, sod, tools, accessories & firewood.
1560 Park Ave, New York, NY 10029

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Reviews — 8

Ms. Sweet
at 2023 Sep 05
Ms. Sweet
at 2023 Sep 05
If you make the mistake of ordering a delivery from this place, PAY WITH PAYPAL. They are THIEVES and will attempt to ignore you when you contact them for wrong orders! PayPal stepped in immediately and escalated, it’s the only way I got my money back for their royally bad service.
Max Million
at 2023 Sep 03
Max Million
at 2023 Sep 03
Me and my partner had a wonderful experience here. Honey and Melvin were very accommodating and helped us find the perfect plants for our home. I did see some plants that looked like they needed a bit more help than others but with amount of plants to care for and the amount of staff, it’s understandable.

Overall they have a ton of healthy plants to choose from at a reasonable price. We will definitely be back once these babies settle in and continue to thrive. Thank You Urban Garden!
R N
at 2023 Aug 28
R N
at 2023 Aug 28
Pricey!

Staff seems somewhat dazed and unattentive. I had to eait for a staff person to finish texting to close out my purchase. There have been seversl instances in my visits where staffers have been less than reaponsive. I guess rather than supporting a local business again, I'll give up the $$$ to Etsy!
NYC 123
at 2023 Aug 26
NYC 123
at 2023 Aug 26
Poor driver quality! Dangerous driving! I pulled over on the side of the road, turned on the double flash in advance, and your driver honked wildly and smashed my car! I pulled over for 30 seconds, he scolded me for 28 seconds, threw a soda bottle at my friend and my car!
Alan Chiu
at 2023 Jul 24
Alan Chiu
at 2023 Jul 24
The space is really nice and prices pretty fair for the city and I wouldn't hesitate to buy things on site from them again since the quality is pretty good. I would avoid getting things shipped to you from them though, I purchased several bags of soil and I had to call 3 separate times to try and schedule a delivery and each time they kept telling me they would call me back with times and never did. After 2 weeks I called and asked to cancel the order, the person I spoke to didn't seem very pleased but told me the order was cancelled and I would get a refund ... 2 months later and still no refund and I'm out over $300 ... so be careful! I'm not sure if the deliveries are handled by a different team because the customer service at the actual store is great, everyone's always very friendly and helpful but the delivery experience has been pretty frustrating.
Michelle Desjardins
at 2023 Jul 19
Michelle Desjardins
at 2023 Jul 19
Great selection and great experience working with Ramona finding the right plants for me! She was patient, gave me tips for plant care, and even taught me how to repot on the spot! Will definitely be back!
Smith Hair Studio
at 2023 May 21
Smith Hair Studio
at 2023 May 21
THEY ARE EXPENSIVE ON REALLY INEXPENSIVE HERBS!
I was in a rush and bought 6 stem of herbs to grow.
When I finally went home and looked at the receipt I realized that I was charged $48.
$48?!?! (look at picture)
you know how much more herbs I could have bought with $48
I called thinking that there was a mistake but it didn't and I cannot even return them.
Horrible Customers Service!
To URBAN GARDEN CENTER...
THAT WAS A ROBBERY. Everywhere else are 3$ each!
There were no price around that listed herbs prices.
Do not spend your money there!
Harlem has many other beautiful plant store

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