Swedish South Lake Union Primary Care

Any idea how to get a hold of these folks? A friend talked to their doctor yesterday and told them that I was looking for a new PCP.
Our friend shared my specific medical needs and the doctor said they would would take me on as a patient and for me to call today. Every number I find brings me to the same call center that refuse to connect me to the clinic because their info says the doctor isn't taking new patients.

one nurse i talked to is
sarcastic and really have no patience talking over the phone . You are trying air your concern but she keeps interrupting you. maybe you get better service in zoom care

I saw Dr Hakala and she was awesome!
Felt taken serious and well cared for. I can highly recommend her.

Had a great wellness visit pre-covid however the office billed me for 30 min office visit when I went for my subsequent wellness visit. This happened when my doctor barely told me that she cannot discuss my condition in the same visit (1 min at max). After I appealed they rejected the appeal which is incredulous.

The nurse at this clinic Jennifer Strobel almost killed my mother in law, an Asian lady who can not speak English. This nurse recklessly cut my mother's medication that she has been on for almost 40 years. She lost 15 lbs and could not walk. My mother almost died. We rushed to find a new Medical Doctor who put her back on her medication. This nurse should not be allowed to care for patients with complex cases. This nurse lacks of compassion, empathy and she is dangerous! She has no competence. My mother did not know she was a nurse, not a doctor. My mother was assigned under this nurse' care after her wonderful Doctor had retired, Dr Troiano. If you are color patient, have difficulty with communication and with vulnerability, avoid this nurse at all cost! Look for a real doctor, an Medical Doctor!

The worst of the worst. Stay away. the staff was rude, scheduled me incorrectly, and the doctor had the worst bedside manner I had ever experienced. None of my concerns were addressed, and I was told to remove my pants while the doctor stood there and watched and I refused to give me a gown. I brought these issues to the clinic manager who told me " well, that doesn't make sense since I only get 'kudos' for her, not complaints." So long story short, the reviews here are correct. The clinic has seriously declined and they don't care about you or your medical issues.

I had an appointment the other day to establish new care and do blood work and left wanting to tell all my friends about what an incredible experience I had!

Check in time was so quick, the doctor didn’t make me wait in the room forever, they made sure I was setup on the app to see my charts, they drew 7 vials of blood and gave me a flu shot and I didn’t feel the needles at all (the softest nurse hands).

I can’t recommend this place enough. It was so fast and easy and street parking was plentiful.