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Photos — 100
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Reviews — 8
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The good: this store has an excellent selection of supplies; they carry some brands that are difficult to find elsewhere.
The not-so-good: Customer service. Every time I've shopped at this location, there's been an issue. At the end of last year, they were running a holiday sale. Because the store is closed Sundays (and the sale was running until the Sunday inclusive), I placed an order online for in-store pickup. After receiving my notification saying my order was ready, I came to the store. The one employee on duty could not locate my order. She looked and looked, and tried repeatedly to call two colleagues to ask where the order might have been stored. Now, my order was not complicated - six tubes of paint. There is a point when the employee should have pivoted and just filled the order by pulling the items off the shelf (once located, the order that had already been put together could have been restocked). Instead, she persisted in trying to locate the existing order, which took a total of 20 minutes and multiple phone calls to colleagues.
More recently, I was in the store, purchasing four tubes of paint. The employee had trouble scanning one tube, ultimately ended up scanning it twice and overcharging me.
As much as I prefer to support local businesses, I'll probably just go to Michael's in the future. They have sales all the time, and these issues never happen.
The not-so-good: Customer service. Every time I've shopped at this location, there's been an issue. At the end of last year, they were running a holiday sale. Because the store is closed Sundays (and the sale was running until the Sunday inclusive), I placed an order online for in-store pickup. After receiving my notification saying my order was ready, I came to the store. The one employee on duty could not locate my order. She looked and looked, and tried repeatedly to call two colleagues to ask where the order might have been stored. Now, my order was not complicated - six tubes of paint. There is a point when the employee should have pivoted and just filled the order by pulling the items off the shelf (once located, the order that had already been put together could have been restocked). Instead, she persisted in trying to locate the existing order, which took a total of 20 minutes and multiple phone calls to colleagues.
More recently, I was in the store, purchasing four tubes of paint. The employee had trouble scanning one tube, ultimately ended up scanning it twice and overcharging me.
As much as I prefer to support local businesses, I'll probably just go to Michael's in the future. They have sales all the time, and these issues never happen.
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Amazing customer service! Also I found many art supplies that I haven’t seen in other stores.
Definitely come back :)
Definitely come back :)
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Small but delightful artist supply not far from the Junction. Absolutely amazed at how well stocked it was, with well-curated materials, many from Canadian businesses, including the exceptional Beam Paints. Wide variety of supplies and a decent stock level of them, too, which is reassuring when purchasing something new to trial. I felt like the sketchbooks I purchased would still be available in future, should they work out well. Knowledgeable, helpful staff that let you enjoy a thorough browse but are instantly ready to assist. Delightful; will definitely visit again in future.
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This is a special place. The staff is knowledgable and very friendly. I feel like I can could go there everyday to find more interesting material to apply to my practice. I love working with the L600 linen that I bought from them along with the Michael Harding oils I've purchased. I'm grateful that this store is around and plan on getting my painting supplies from here for years. Love Articulations!
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ARTiculations might be smaller than some, but they are the essential art supply store in Toronto and Canada, for amateur and professional artists. They carry only the finest in art supplies. I'm quite partial to the paints and mediums that they carry from Natural Pigments and Michael Harding and the brushes from Rosemary. If you haven't acquainted yourself with them, check them out online, or even better, in person at their store. And the staff are all wonderful.
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Articulations is a beautiful, well organized art shop with high quality art supplies. There, I found the Rosemary Brush line which are now my favourite in both oil and watercolor brushes. The Staff is very friendly and well informed about their products. Parking is easy in front of the store on Dundas St. Articulations kept the Old Shop feel when renovating to their “new” location, just steps away from the Keele and Dundas intersection. I highly recommend going to this Shop for art supplies and plan to spend some extra time to browse. It is an Artist ‘s date.
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Articulations is the most unique art supply store in Toronto. So often I have shopped in frustration never finding the range of products I need in one location. For the serious student and professional artist especially, this store is a necessary addition. A good variety of Rosemary brushes, Michael Harding paints, and Natural Pigments products are available, as well as many beautiful gifts for my artist friends. The best of the best. And last but not least, the staff is knowledgeable and friendly.