Stickney Surgery

We have been at the surgery for the last 2 years and in that time we have had nothing but support from all staff nothing was to much and we were always treated with friendliness .

I have found this surgery always helpful. I have been referred to hospital quickly for consultation when they felt necessary .
No negatives at all

Following an initially unhelpful response from your surgery, I called again and spoke to Emma who was so caring. I didnt feel rushed as I explained my situation to her. She listened patiently, and gave me the time to express all that I needed too. She showed great compassion and empathy throughout the conversation, and assured me that she would go to a different doctor and put my request across again. She then called me back, as promised, and assured me the situation had been sorted out.

You have an incredible member of staff working with you, who lifted so much stress off my shoulders and who provided a first class level of patient care. She was everything that people hope for when dealing with the NHS. I am extremely grateful to her, and hope that you can pass this message on, as well as commending her for providing a wonderful service. I am deeply grateful to her.

I have moved out of the area, and have to leave the surgery and am sad to do so. Dr Campbell Owen has provided an amazing service to me throughout the years. She is the best GP I have ever had in 40 odd years. Thank you so much

I really love this surgery all the Drs and nurses in my opinion are excellent, very empathetic and always do their best to help.
I have been treated very well and never feel like I am wasting anyone's time
The admin staff are the best they make me laugh and can always help as much as they can
Highly recommended

I've been a client for 6 years and have been really pleased with the staff and doctors who have kept me in great shape. I well am over 60, have a couple of underlying conditions and you wouldn't even know it thanks to their diagnosis and treatment. Thanks guys - I owe you!

Had an appointment confirmation text come through weeks ago for 21st April, knowing I’d not booked this myself, I called the surgery to query it and was told it must have been a mistake on the system, fast forward to today and I get a very abrupt phone call from the practice nurse, scolding me for not turning up to my daughters immunisation appointment, admittedly my response was rather sharp as I do not appreciate being spoken to in such a manner, nor do I appreciate being made to feel like a bad mother for failing to turn up to an immunisation appointment I didn’t even know I had! I’ve had 4 children and I’m fully aware these appointments are important, so do not need to be patronised and made to feel like a silly little girl. Will be going elsewhere moving forward.

I have recently joined this surgery as a patient.
I must say I am most impressed with Stickney surgery. You are made to feel welcome. All the staff are helpful and friendly while maintaining a high standard of professionalism.
When booking appointments I’ve been pleasantly surprised how easy it’s been.
The staff at Stickney surgery are dedicated to delivering a high standard of care.
Top marks and well done all.