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Reviews — 8
This is the biggest and best Anytime Fitness I have ever been in..
Very nice Anytime Fitness! I've been to several locations in Spokane and in Arizona, and this location is the nicest.
I wanted to wait a few days before I posted this review to reduce some of the emotion attached to it.
I signed up for a membership a few months back and have worked out several times since. On September 4th I had a strange run in with another member who was using multiple machines and left the machine I ended up getting on for 10 minutes after wiping it down. He comes over and asked to do his last set and I let him. He then proceeded to write a complaint to the owners saying that I was on the machines too long and apparently didn't let him work in and that I was using disgusting language while on a phone call, and while I have taken some phone calls before I was not on the phone that day and I have phone records to back that up. The next day while I'm in the middle of a workout the owner asked to talk to me about some issues so we went to her office and I was immediately treated like everything that this man said was true. She said that part of a complaint was that I was on the machines too long. I told her that for strength training rest times between sets are sometimes 3-5 minutes. She said I need to let people work in on the machine because I'm on there so long. She could have verified with camera footage that this man was allowed to finish his set and was using multiple machines in different areas. I asked her "when have I never let somebody work in?" to which she replied, "well I I think they just didn't want to say anything". I replied, "whose fault is that?" and that "anybody who ever wanted to work in I've never turned down". She asked me if I've ever been on the phone while I was in there and I said yes I have taken a phone call every now and then and then I asked her how is that any different than two people having a conversation? She tried to hand me a copy of the policy and asked me if I had received this and I told her yes.
But how was that different than people having a conversation in the gym? I told her the time frame that she could scroll back on the video and watch two men for 20 minutes conversing then asked her how is that different than me taking the phone call even though I didn't take one on September fourth? The policy states that no one is supposed to have bags with them while working out and there are people with bags everyday. The policy also states that patrons are supposed to show up in proper gym attire, but people show up wearing jeans, and there's one woman that shows up every day wearing flip-flops, but nothing is said.
Another part of the complaint was that I was saying disgusting language. She said that she knows it's tough when you're trying to get that last rep up and I stopped her and I said I have never used any disgusting language while in this gym. I told her I felt like I was being harassed. She said that she has talked to others about when complaints were made about them before. Somebody falsified a complaint about me in order for it to have a negative impact and instead of investigating those claims or dismissing them entirely I was assumed guilty before I even walked into the room.
We talked about options and she suggested working out at a different time but I'm not going to let anybody dictate what time I go to the gym and I'm also not going to continue to pay at a gym that doesn't want my business. I was given the option to cancel my membership and have the cancellation fee waived, which is what I decided to do. The facilities were fine but I'm not going to put up with being treated with less respect than I deserve and to have my gym time turn into something stressful.
Best of luck to anyone who decides to work out there.
I signed up for a membership a few months back and have worked out several times since. On September 4th I had a strange run in with another member who was using multiple machines and left the machine I ended up getting on for 10 minutes after wiping it down. He comes over and asked to do his last set and I let him. He then proceeded to write a complaint to the owners saying that I was on the machines too long and apparently didn't let him work in and that I was using disgusting language while on a phone call, and while I have taken some phone calls before I was not on the phone that day and I have phone records to back that up. The next day while I'm in the middle of a workout the owner asked to talk to me about some issues so we went to her office and I was immediately treated like everything that this man said was true. She said that part of a complaint was that I was on the machines too long. I told her that for strength training rest times between sets are sometimes 3-5 minutes. She said I need to let people work in on the machine because I'm on there so long. She could have verified with camera footage that this man was allowed to finish his set and was using multiple machines in different areas. I asked her "when have I never let somebody work in?" to which she replied, "well I I think they just didn't want to say anything". I replied, "whose fault is that?" and that "anybody who ever wanted to work in I've never turned down". She asked me if I've ever been on the phone while I was in there and I said yes I have taken a phone call every now and then and then I asked her how is that any different than two people having a conversation? She tried to hand me a copy of the policy and asked me if I had received this and I told her yes.
But how was that different than people having a conversation in the gym? I told her the time frame that she could scroll back on the video and watch two men for 20 minutes conversing then asked her how is that different than me taking the phone call even though I didn't take one on September fourth? The policy states that no one is supposed to have bags with them while working out and there are people with bags everyday. The policy also states that patrons are supposed to show up in proper gym attire, but people show up wearing jeans, and there's one woman that shows up every day wearing flip-flops, but nothing is said.
Another part of the complaint was that I was saying disgusting language. She said that she knows it's tough when you're trying to get that last rep up and I stopped her and I said I have never used any disgusting language while in this gym. I told her I felt like I was being harassed. She said that she has talked to others about when complaints were made about them before. Somebody falsified a complaint about me in order for it to have a negative impact and instead of investigating those claims or dismissing them entirely I was assumed guilty before I even walked into the room.
We talked about options and she suggested working out at a different time but I'm not going to let anybody dictate what time I go to the gym and I'm also not going to continue to pay at a gym that doesn't want my business. I was given the option to cancel my membership and have the cancellation fee waived, which is what I decided to do. The facilities were fine but I'm not going to put up with being treated with less respect than I deserve and to have my gym time turn into something stressful.
Best of luck to anyone who decides to work out there.
I absolutely love my gym. My instructors are amazing and Betsy has been a blessing to me and to my health/fitness. I have learned so much and it motivates me to want to keep staying fit and healthy at 53! I would recommend the Anytime Fitness at 5 mile to everyone who wants a good atmosphere, clean, supportive staff and peers, and amazing classes and trainers. You cannot go wrong.
Tracie and Ken provide a place where I feel safe and comfortable doing my workouts. Everyone is very kind and willing to answer questions. Tracie referred me to trainer Betsy to help with my program and she is so knowledgeable! I am so grateful for the help and information.
I am morbidly obese by doctor standards and have a fear of gym's overall. However, I decided to look into AF's 6-week group training program geared towards ladies between 50-59. After speaking with the owner, Tracie, I decided to sign up. I was given a tour of the facilities and met one of the gym members. The gym is a smaller 'boutique' style; very comfortable and cozy. It is not a large, sprawling space with rows and rows of equipment; I prefer the smaller size as it gives it a 'homey' feel. The managers, Ken and Tracie, are always present when I go in the evening and speak when I pass them. I can't say enough about my group training class! Betsy, the trainer, is amazing. From day one, I felt comfortable and supported. I was nervous on my first day but Betsy spent a lot of time explaining the exercises to me and had accommodated my size with alternatives. The other ladies in the group were so funny and supportive; I didn't feel like I was being judged or stared at. I left that first class feeling very optimistic. I am now 3 weeks in and still feel the same as my initial visit. I am not overwhelmed, intimidated or feel like I am being watched....except by Betsy, but that is her job:) I genuinely feel that Betsy is pushing you in a positive way and focused on your success. No, I haven't lost 20lbs in 3 weeks and don't expect too. However, I can already tell that my breathing is much better and I have lost a little. For anyone out there who is thinking about it but have the same anxieties as I do (did) about gym's, come visit Tracie and Ken and, if you can, Betsy. They will make you feel at home. Thank you, AF 5-Mile - I am so glad I signed up. Just goes to show at 55-year-old, it is never too late.
I really love this gym. I recommend it highly and the trainers are great. The owners are so nice. They show they care. The facility is so clean. You really could check it out if you’ve been wanting to get back in shape or change gyms. They have other locations too but this one is closer to my home. Parking is never an issue.
