Green Palace Colombo

Rooms are Small, no Emenites, AC work good, near The beach 🏖

Extremely disappointed with this hotel. We booked a room, but they canceled it without any valid reason and handled the situation rudely. Very irresponsible management.

HORRIBLE EXPERIENCE - Stay away at all costs. Booked 2 rooms at this hotel, 1 room was requested as a family room and another single room.
When we arrived for our check in, which was around 9pm, we were informed the rooms had been changed to an apartment instead. We were not keen with this change but considering the time and the fact we had 3 young tired children, we agreed.
However, when we went into the apartment, the stench was unbelievable. We could not stay inside the apartment for few minutes. We went back down to request a change and were told they were fully booked. This was an unbelievable experience. We had booked 2 rooms and ended up with a disgusting smelling apartment instead which they had changed us to and when we requested a change - they refused. We had to find new accommodations in the middle if the night which was very difficult to do with children. Completely disappointing!

The management at this hotel is absolutely horrible. They cannot provide a basic level of hospitality.

AVOID AT ALL COSTS!

This hotel serves just the basic needs. Rooms are not so clean. All rooms are a bit smelly. The bathroom was clean enough. They don't provide toiletries or tea/coffee maker. It is cheap, but they don't provide much either.

Good place to manage events with a particular amount of crowd (precisely less than 500).
Has 3 floors. So, there can be more than one function arranged simultaneously. Staff for serving welcome drinks and to attend the lunch of guests were very actively working, and they took care of everything very attentively.

Awful place! I booked this place online for someone else. When arrived at the property, was told that they don’t take online bookings although the amount was deducted from my credit card. The management said we need to pay them directly, which cost more than twice the money that was advertised online. We were also told to call AGODA to get a refund for the amount that was paid online. Horrible customer service. The person I booked this for, had to go find other sorts of accommodation for the night and I was chatting to AGODA for 1 hour to get the refund. Do not recommend!! This was an awful situation for us and the management did not care for it at all, although this was their fault. You’re better off finding something else.

Normal hotel in the center of Colombo. You have different cafe and public transport near. Our room was small and window without view. Also you can use hotel wifi, water and microwave. The bed was perfect and you can sleep well, but sometimes it's noisy from street.