Dufry Tax and Duty Free

Hot tip: even if you buy some sort of liquid (in my case, a bottle of olive oil) at duty free and it’s SEALED from them, if you have a connection and have to go through TSA again, they will NOT allow anything that isn’t in an opaque bottle. Had to surrender a bottle of olive oil I bought at Duty Free overseas because it was in a black bottle and they couldn’t open it to test it… makes zero sense. Don’t waste you time or money.

Didn't have large selection but pretty good prices and good service.

The city that never sleeps? Well, not according to Dufry. Ok, so technically this is NJ, but whatever. The store I went to was closing up at 9.50pm...wouldn't serve me...supposedly "the other one" is open till 10pm, either way, it's lame. Why one would (supposedly) close at 9.30pm and "the other one" at 10pm...that's weird enough, but why are they closing at all, when the airport is still busy?! Ughh.

Walk straight in and look for Marie ! You will not be disappointed. I bought lots of bottles and chocolates and she found me the best deal on everything. Definitely the best customer service I ever received in an airport period !!

I am extremely impressed by customer service provided by Erica who works at Terminal A DuFree shop. She was very sweet and pleasant and provided a lot of instructions about which fragraces that suits according to the occasion. Erica - way to go and keep it up.

2 insanely rudy and un helpful staff after i bought 2 bottles of vodka but then wanted a refund because they dont let you just take it, they bring it you at your gate when board. Absolute joke
They didnt let me have a refund neither.
DONT NOT VISIT NEW YORK IF YOUR BRITISH!!!!!!!!!!!

The cashier was extremely rude and disrespectful. They wouldn’t deliver to terminal A, laziness, but understandable. What’s not understandable however is the cashier lying to my face and telling my I should buy it from A, I ask her wondering as I know there isn’t a branch in A, she says if you leave security and go outside I’ll find one. Lies to me with a straight face, I told her I work here and I know there isn’t one but she insists that it’s “somewhere” in A, asked her colleague and she confirmed there isn’t.

There are people who will believe her and will leave security, and will miss their flights and connections, because this individual lied.

The products are what you expect typically in a duty free in the US, limited variety, prices are on the high end.