Crown Street Car Park

I’ve used this car park for quite a while as it’s very close to city centre, despite its poor surface condition and as other people mentioned not the best website for payments. But they went too far this time - £100 fine for exceeding parking time by 17 minutes. Didn’t even realised it happened as my phone died that day, after appealing it stating that my phone has died etc got a reply straight away saying they can’t accept my appeal. If you want to appeal again you lose chance of reduced payment. Will avoid at all cost and I would recommend same. I’m sure they will lose much more in a long time period from all the customers that got the fine for such a petty thing

DO NOT PARK HERE! I wish I’d seen these reviews before doing so. If you park here you’re very likely to get a very expensive and unfair fine because their machines don’t work so they can scam people out of money. Didn’t let me put in my full registration plate number, and when I appealed they rejected and said I should’ve rang the helpline as if people are just expected to have a charged phone on them at all times. Absolutely disgusting, £60 just thrown away like that for a 11 minute stay

There is both a pay and display ticket booth as well as registration plate recognition system. I paid for a pay and display ticket, then three weeks later got a £100 fine as I hadn't used the vehicle registration plate machine, which was broken. Of course I hadn't kept a parking ticket for 3 weeks to prove I had bought it. This company is scamming the public and deserve to be thrown in jail.

Can everyone report this company as fraud?
I just had to pay PCN even though I purchased a ticket. What’s best they never sent the PCN to my address. I’ve received FINAL NOTICE letter two weeks after demanding £100. How is this even allowed?!!

SCAM
I'd give NO stars if I could. Paid for parking here and received a notice not long after to say I hadn't paid and was being fined. I appealed- showed them a bank statement clearly showing I had paid and the appeal was rejected. Do not park here. My colleague also parked here on the same day and paid and the same thing happened to them. Looking at the reviews it seems to be something that happens to a lot of people. AVOID AT ALL COSTS.

Paid to park at their machine and got a ticket which we displayed. We were there 30 minutes and then came back to the car park. Just over a week later, received a fine for £100 (£60 if paid within 14 days). I have contested it, but assume that they will just ignore for the next few days so the fine becomes £100. From other reviews on here, I can see that there are a variety of ways they fine people who have also paid to park via their machine and their app. Avoid like the plague.

If I could give zero stars, I would. Paid for more time than was used parking here but was still issued a fine because it took 13 minutes to make the initial payment, which exceeded their posted 10 minute limit. The only reason it took so long to pay was because there were people physically struggling to get thier cars out of the car park, which slowed down the process of parking, and then had to wait for other people already parked up that were struggling to complete their own payments. This place is terrible, which is an accurate reflection of those that operate it.