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Reviews — 8
This place was fantastic. Good viddles. Good set up. Clean. Good decorations, tolerable restroom facilities. Delicious broth.
Suprisingly, there were two white, redheaded young women of college age serving. They were tremendously knowledgeable, and know all the products thoroughly. Also my buddy had his 4 year old with us. They explained everything to him and answered all his questions at an impressive level. They offered us everything the restaurant had, including a good selection of high-quality ice cream at the end.
Those two redheaded servers provided the best service we’ve probably ever had, and the place was pretty busy, all tables were occupied. And I’m 40- the friend I was with and I have been going to tasty Asian restaurants since we were kids. I don’t bother reviewing the vast majority because it’s frequently the same story, but Chuan Pot was exceptional.
Suprisingly, there were two white, redheaded young women of college age serving. They were tremendously knowledgeable, and know all the products thoroughly. Also my buddy had his 4 year old with us. They explained everything to him and answered all his questions at an impressive level. They offered us everything the restaurant had, including a good selection of high-quality ice cream at the end.
Those two redheaded servers provided the best service we’ve probably ever had, and the place was pretty busy, all tables were occupied. And I’m 40- the friend I was with and I have been going to tasty Asian restaurants since we were kids. I don’t bother reviewing the vast majority because it’s frequently the same story, but Chuan Pot was exceptional.
We've been looking for a local hot pot ever since we had incredible hot pot in Portland. We live super close by and were excited to find something close to home that we could call our local spot. Unfortunately being close to home was the only good thing about our experience tonight. We arrived in front of another couple however we were seated after them, no big deal, though I thought it was odd.
We immediately let the server seating us know we'd need a high chair for our baby. She sat us at a table that could accommodate one, however she never grabbed it for us, so I stood holding the baby thinking it was on the way. Eventually I just went to the back and grabbed it myself, while I was putting the baby in the high chair, the server came by and asked if we were ready to order... We hadn't even sat down yet due to the high chair challenge.
When ordering drinks, they were out of coke, diet coke, sprite and several others, they did have Dr Pepper... No problem, we'll have water. We could tell at this point the server was a bit flustered and seemingly had every table in the restaurant as no one else had been visible in the dining room at all. Our server comes back to take our order and I order the AYCE with the the Signature hot broth, server gives me a friendly warning that its super hot and recommends ordering "mild", I heed her advice thankfully. She informs me that they are out of 50% of their meat selection and only have lamb and 1 beef selection. Now this is an AYCE for $32.99, how can you possibly run a business this way? We ordered our broths hesitantly, but were unsure that we wanted to stay as the experience was already very questionable and we didn't want it getting any worse and waste our Saturday family night out.
We decided staying wasn't worth it and agreed to leave before any broth was prepared. I went to the kitchen to let them know, as no one was in the dining room. Besides the kitchen staff there were 2 other employees in the kitchen, seemingly standing around not doing an awful lot to help. I assume it was the owner/operators, but cant be sure. Thier help was sorely needed out on the floor in the front of the house, but alas they just hid in the back and let the only server struggle and deliver bad news to all the tables coming in. We had already decided to leave but that was icing on the cake.
I want to be clear, this is not the servers fault. This is the owner/operators fault; do better, go to H-Mart its 75 feet away, get the things you need to run your business. I've been in the F&B industry and hospitality my entire life, your an embarrassment to other entrepreneurs who work hard to make their business a success. We will never return, and will dissuade any locals we know from going back, very annoying experience especially when its so close to home and hopes are high.
We ended up going to a local sushi place instead and the service was excellent!!
We immediately let the server seating us know we'd need a high chair for our baby. She sat us at a table that could accommodate one, however she never grabbed it for us, so I stood holding the baby thinking it was on the way. Eventually I just went to the back and grabbed it myself, while I was putting the baby in the high chair, the server came by and asked if we were ready to order... We hadn't even sat down yet due to the high chair challenge.
When ordering drinks, they were out of coke, diet coke, sprite and several others, they did have Dr Pepper... No problem, we'll have water. We could tell at this point the server was a bit flustered and seemingly had every table in the restaurant as no one else had been visible in the dining room at all. Our server comes back to take our order and I order the AYCE with the the Signature hot broth, server gives me a friendly warning that its super hot and recommends ordering "mild", I heed her advice thankfully. She informs me that they are out of 50% of their meat selection and only have lamb and 1 beef selection. Now this is an AYCE for $32.99, how can you possibly run a business this way? We ordered our broths hesitantly, but were unsure that we wanted to stay as the experience was already very questionable and we didn't want it getting any worse and waste our Saturday family night out.
We decided staying wasn't worth it and agreed to leave before any broth was prepared. I went to the kitchen to let them know, as no one was in the dining room. Besides the kitchen staff there were 2 other employees in the kitchen, seemingly standing around not doing an awful lot to help. I assume it was the owner/operators, but cant be sure. Thier help was sorely needed out on the floor in the front of the house, but alas they just hid in the back and let the only server struggle and deliver bad news to all the tables coming in. We had already decided to leave but that was icing on the cake.
I want to be clear, this is not the servers fault. This is the owner/operators fault; do better, go to H-Mart its 75 feet away, get the things you need to run your business. I've been in the F&B industry and hospitality my entire life, your an embarrassment to other entrepreneurs who work hard to make their business a success. We will never return, and will dissuade any locals we know from going back, very annoying experience especially when its so close to home and hopes are high.
We ended up going to a local sushi place instead and the service was excellent!!
All you can eat hotpot, pretty authentic soup base. Food quality is good enough for its price, and has all the basics of a Chinese hotpot place. They have a very simple menu which I appreciate a lot, unlike some restaurants has over 100 items on their menu they keep it simple and not overwhelming at all. The atmosphere is very peaceful which is pretty surprising, cause most hotpot place tend to be loud and noisy, we took our toddler baby here once she was so happy with the meal and the environment. The only thing I do not like that much is their paper utensils. I’m ok with using them for the veggies and shrimps, but the dipping sauce soak through them so you might want to double layer the paper bowls
The servers are nice for sure. Unfortunately I can't agree with the meat they served, so most likely will not come again. & Note, there's a penalty rule of charging you ??? $$$ if you have leftovers.
1. All the meats(both beef and lamb) are pieced together from who knows what part, so beef doesn't have much of a beef taste/flavor and the lamb has a very mild lamb flavor -a double sword I suppose.
2. Shrimp is not fresh. Fish is obviously frozen filet. I can only approve the mussels. Didn't like fish balls and artificial crab so didn't try those.
3. The sauce station is okay... Pro: Fresh garlic and parsley. Fresh peanuts. Cons: not many choices on the seasoning side, couldn't find my favorite, and not enough choices to make a dry dipping sauce. >>Probably don't need it because soups (we tried both the mushrooms soup and the house special) have more than enough salt and seasoning.
4. Veggies bar is fine--radish is too old, that's pretty much the only flaw. I appreciate they served a fresh pot of sliced pumpkins when there were not many customers (we came after rush hours). Only tried the Napa and radish. They also filled up the jelly drink and put out a little more sesame balls in the dessert section when we are only new customers. So the service is definitely good. Nonetheless, can't say I will come again unless I really don't want to do the dishes... And I probably rather do dishes 😂😂😂 (p.s. the ice cream isn't appealing...not is the tiramisu recommended by others. but that's just me/us)
5. I understand the leftover penalty is to avoid wasting food, but that also stopped me from trying things, which, to me, trying different things without fear is the main reason for going to an all-you-can-eat buffet. And since the most of the meat choices are no good, I'm hesitant to try anything else; hence, no reason for returning.
Glad to see many like this restaurant. There's no way you can please everyone. And like I said, their service is good.
1. All the meats(both beef and lamb) are pieced together from who knows what part, so beef doesn't have much of a beef taste/flavor and the lamb has a very mild lamb flavor -a double sword I suppose.
2. Shrimp is not fresh. Fish is obviously frozen filet. I can only approve the mussels. Didn't like fish balls and artificial crab so didn't try those.
3. The sauce station is okay... Pro: Fresh garlic and parsley. Fresh peanuts. Cons: not many choices on the seasoning side, couldn't find my favorite, and not enough choices to make a dry dipping sauce. >>Probably don't need it because soups (we tried both the mushrooms soup and the house special) have more than enough salt and seasoning.
4. Veggies bar is fine--radish is too old, that's pretty much the only flaw. I appreciate they served a fresh pot of sliced pumpkins when there were not many customers (we came after rush hours). Only tried the Napa and radish. They also filled up the jelly drink and put out a little more sesame balls in the dessert section when we are only new customers. So the service is definitely good. Nonetheless, can't say I will come again unless I really don't want to do the dishes... And I probably rather do dishes 😂😂😂 (p.s. the ice cream isn't appealing...not is the tiramisu recommended by others. but that's just me/us)
5. I understand the leftover penalty is to avoid wasting food, but that also stopped me from trying things, which, to me, trying different things without fear is the main reason for going to an all-you-can-eat buffet. And since the most of the meat choices are no good, I'm hesitant to try anything else; hence, no reason for returning.
Glad to see many like this restaurant. There's no way you can please everyone. And like I said, their service is good.
This all you can eat hot pot restaurant is awesome!
The quality of meat is great and the server is super nice too.
There’s also desert (tiramisu!) and ice cream included in the menu.
The only compliant is that the spicy pot is not very spicy but otherwise this place is great.
Parking is also easy too.
The quality of meat is great and the server is super nice too.
There’s also desert (tiramisu!) and ice cream included in the menu.
The only compliant is that the spicy pot is not very spicy but otherwise this place is great.
Parking is also easy too.
Freaking delicious! I was unsure at first, since I’ve never done it before, but our hostess was super nice and explained everything kindly. I loved it, perfect for friends who can only eat certain things. Would love to go back soon! And jeez so spicy, the peanuts and rice cakes definitely helped cut the spice. It’s similar to KBBQ in this one way; the price is worth it as long as you eat lots!
Hot pot is our new favorite place to eat and try new meat selections, the soup we tried was the house special, it was great and super spicy, also the miso soup is so tasty and above all rich and the texture was very good, plenty of vegetable and sea food selection, highly recommended
