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Top Fashion accessories stores in Santa Ana, United States
Top Rated Fashion accessories stores in Santa Ana
Top Reviewed Fashion accessories stores in Santa Ana
Reviews
The staff here has no brain here, buying new addidas shoes and ask them to pack my shoes. And the staff ask me if I want to throw the 1000$ shoes away, and didn’t even pack it.
Kitsch. Fun!
Service is attentive and friendly, bargains sales and Jordan 4s in stock
I had a bad experience with the manager. His name is Lou, he's about 70! Uh descendant of Moses. So my husband ordered shoes online, paid and requested store pickup. I wait 3 hours go in to pick up the shoes. Lou tells me I'm not allowed to pick up the shoes even though it clearly stated on my email I was the pick up person, then he goes on to tell me that the shoes were neverrr purchased and weren't in his system but he lied because I called kids footlocker first and they verified they were in the system and the order just needed to be filled. I think footlocker needs to hire a manager that's younger, professional and up to speed with products and the computer system.
I didn't want to make this review, but some people should be aware the of the cashier. Ashley ( the cashier) decided that she wanted to put her email. I know this isn't allowed. Please be careful checking out with her!!! Also check the cameras while she's cashiering! I believe she’s new
I don't think I've ever seen this place open, so I went up to see the hours, and this makes sense. No respect for the customers' time. They have the time on their doors with it also saying "If we are closed during those times 🤷🏽♀️". That's actually wild to engrave that onto your front door and shows a lack of respect for your time. Don't waste your time coming here, they obviously don't care about it since you can get there and they can be closed and as they say 🤷🏽♀️
Went to this location after calling about a pair of shoes in STOCK only to find out they shipped it to another store after they told me that you can only buy the shoes I asked for in store only, doesn't make sense to me!!!
I just want to thank Celeste for remaining kind and professional with me despite the fact that I was irritated yesterday when I had a frustrating delivery issue. I felt I did not deserve her kindness. The best customer service! Thank you Celeste!
always a great fun shop an employees are helpful.
Unfriendly and judgemental staff. As soon as you come in, you are met with scowls. I was friendly and smiled but was received with hostility. Take your business to the Journey’s at the Irvine Spectrum for good service and friendly attitudes :)
This location is a great place for good old-fashioned shopping experience 👌 and promising to be able to enjoy your time.
I went in a few days ago and Sierra was very helpful. The stuff they sell is so cute. I will definitely be going back
Came bright and early in the morning and was not greeted by the floor manager who was too busy looking in the mirror. Promptly relayed my issue and was needing to do an exchange. Barely gave an answer as to "go find your size". Was then greeted and assisted by a lovely associate who was very eager on trying to help me find the correct size and shoe. As I was heading over to the cashier to finish the transaction with the floor manager again, he was VERY busy with his paperwork and didn't bother to look up or say "just a moment" or anything. Felt like I was intruding into his store and was more of a bother than anything else. Bring your associate out and handle the floor and atmosphere if you're too entitled to do it.
I went to return a couple items, 1 i had a receipt another they were able to look it up with my email, my last item unfortunately wasnt able to be found because my husband didnt use my email, manager Steven stated he couldn't exchange or refund because i didnt have proof of purchase, then stated he didnt know how much we payed, when clearly they still have on the rack for same price i purchased... the reason i returned pants was because we grabed wrong top size, then states probably they are different prices...was rude and definitely no customer service skills, i spend hundreds there and will definitely take my business elsewhere
Love this place, good clothes and the prices are so cheap!
They misplaced my order for 3 engraved pet tags for a month. Definitely not as friendly through email as they are in the store. Which is surprising because they are the ones that made the mistake of "misplacing" my order for a month. Not good at communicating or resolving the situation. Extremely disappointed. Makes it difficult to want to support small businesses.
I came to this store 3 times and it was always close they don’t care about their business close during business hours ! Never coming back here again!!!!! Sh!tty service
I want to thank Freddy for offering the best customer service. His willingness to provide the best with such care and kindness is truly appreciated. He is definitely a valuable team member and makes the shopping experience very enjoyable. Thank you Freddy ! We need more like you !!
The owner Dana is a true, real scammer. They take out money from my account over 5 times for an order I made once. They refuse to give me my money back. Don't come here.
The worker Bryan’s attitude is very rude and unprofessional. Besides him, other worker are very nice and patience.
Please don't waste your time and money buying shoes at foot locker, specially not nike. I've bought the NIKE AIR VPRMX 21, which are designed for running, and the outside sole broke off after 10 days of regular use. Called the store and the manager said they can't warranty them at all, and said to go try at nike store instead. But nike said they can't warranty anything that wasn't bought from a nike store. Just save your time and go to a nike store instead.
Main Place Express- Sara and her manager were very rude and condescending when I made a return. I stopped there because I work down the street. Never again. I’ll stick to Brea.
Really good stuff here, bought some shoes and the guy that helped me was very friendly.
Great little spot for gifts you'll only find here.
The stock hasn't been updated in 6 months. So the inventory does not match.
Is was great tribe place is nice very clean purchase some new clothes with my girl spent a lot of money but the place is great I recommend this to anybody they have a 40% off everything so don't miss out go to the Westfield Mall Santa Ana
One of the guys here gave me a fake hundred dollar bill when I returned some shoes & when I went back to tell them they said they couldn’t do nothing about without customer service approving me getting my money back so I called customer service and they said they’ll investigate it and give me a call back but they never did 👎👎 how do counterfeit bills get passed you guys ??
The employees were very helpful and found the items I was looking for.
Bring back MARCUS , champs isn’t the same it’s lame . Everyone has a plain face when I walk in . Alex was so rude to me when I went . Never offered anything and was just trying to show me and sell me his own personal training program . Which I think is highly inappropriate . Man’s also was trying so hard to sell me on some Jordan lows to meet his quota and told me I can return them after the month . Something’s seems fishy about this makes me sad and now I get my stuff from EASTBAY .
They dont really have much selection on Dr Martens boots. And the customer service is not attentive; when I asked for what I was looking for, the attendee kept on walking while telling me to better go to look for it at the actual dr martens store at irvine.
Place was very organized and clean. Staff they were nice too ,fitting rooms they were clean. Lots of clothes and everything was cute so it was hard to decide what to buy hahaha. Found a pant that I been looking for so long, I'm so happy that this store had it. The cashiers they were also very nice. Good shopping experience will come again.
Lots of colorful clothing. So pastely colors
Lots of colorful clothing. So pastely colors
Great store. Our girls manage to find good deals by browsing the racks and enjoy spending family time on any given afternoon.
Friendly staff , not big of a selection but good small selection they do have.
To describe my experience here in one word I'll have to go with. Tatiana is faster than a bugatti at getting shoes and makes no mistakes and comes out with multiple sizes in case you're unsure of fit. Bri was very nice at checkout and my experience was great
Store use to have plus size and STILL states they do...they NO LONGER ACCOMMODATE for bigger sized fashion. I went out of my way today to go to one of the last standing Forever21 Store with plus sizes. Men section is still there and still...empty, unfortunately. I loved this Store bc they kept up with the inventory and style. Too bad.
Marcus is pretty funny great guy really outgoing and good conversation holder . I would consider him pretty weak because i laughed so much I ended up buy 2 pairs of shoes . Awesome sales guy , I can see him doing real estate pretty soon !
Love it they have a sale going on right now you can find clothes from 2 dollars 😁
Love the customer service here and of course the awesome clothes collections
Very nice clothes but the worker was not she put my nice shoes in the box and tore the Rhine stones on the shoe. I know she did it cause the shoes were taped together and in order for her to put them in the box she had to take the tape off so when she did she tore the shoe I didn't know till the next day thank God I had to come back to another one of their stores and found out there so i can get another pair of shoes, but in the end I got the shoe for less because it happened to be on sale at the other store thank you Jesus.
Very fun stuff here, air freshener, candles, decorations
This is the only store I don't like everything is overpriced and they given a % off to only have the item still over priced. Some sweaters were $50 dollars which they obviously aren't worth that then given 50%off like the item wasn't worth $50.
This place has really good deals on some shoes and the latest tees including being one of few places that have the Lakers 2020 championship t shirts
we came to this location looking for boots on sale which we ultimately purchased at this location as well. the team members were able to find us the size we needed but it was the only pair left and it was the display boot. they were able to give us some percentage off and even tried to help us find that boot at other locations but this was the absolute last one.
Worst customer service! Especially the lady with ‘blonde’ hair!!! With that attitude you shouldn’t be working as a cashier!
I went it to exchange a pair of shoes on December 27, 2019. The person working in the front register told me to go ask someone for the correct shoe size and bring that the pair back to the front to proceed with the exchange. I'm in line and the lady behind me is being helped by that same person and she had the same concern I had and this person communicated with another employee via the walkie talkie to please bring him the correct size so they can exchange the shoe. I wish I had gotten that employee's name. He was a chubby white kid with a septum piercing.
Tip, if you don't like helping customers out, you are in the wrong business my man.
Tip, if you don't like helping customers out, you are in the wrong business my man.
Went in on August 7th, around 4pm. No one greeted me. Instead the two young sales memebers were both leaning on the register chatting about their personal lives without regard to the customers. I walked around aimlessly not able to find what I needed and no one approached. Eventually I made my way to the register where the two young ladies were still enjoying social hour. I assked for help locating an item and they seemed annoyed to be putting their conversations on hold but they started it up again once I walked away. I decided not to purchase anything soley because of how unwelcomed they made me feel.
Today August 18th, a few minutes past 10, the sales associate walked in and rushed to the back not noticing I walked in behind her. She popped back out noticing I'm there and looks suprised when -I GREETED HER- not a hello or good morning back from her. I had a return. It was so awkward as she was half dressed, butterfly tattoo in my face and all. Don't get me wrong, I have plenty of tattoos as well but, she wasn't exactly dressed as I've seen other staff in the past. Then she went on to be difficult about my return because one of the two identical items was missing the white tag. When I purchased the items this is how they were given to me. Elizabeth even explained that sometimes they give customers the item without the tag, yet, here I am being told they may not except my return for this exact reason, even though I had my receipt and the item was still in perfect condition.
There is definitely a lack of professionalism in this particular store. I've had great experiences at the Brea cotton on and even this one in the past. I'm not sure what's happened but these sales associates don't seem to want to be at work or want to help the customer.
Today August 18th, a few minutes past 10, the sales associate walked in and rushed to the back not noticing I walked in behind her. She popped back out noticing I'm there and looks suprised when -I GREETED HER- not a hello or good morning back from her. I had a return. It was so awkward as she was half dressed, butterfly tattoo in my face and all. Don't get me wrong, I have plenty of tattoos as well but, she wasn't exactly dressed as I've seen other staff in the past. Then she went on to be difficult about my return because one of the two identical items was missing the white tag. When I purchased the items this is how they were given to me. Elizabeth even explained that sometimes they give customers the item without the tag, yet, here I am being told they may not except my return for this exact reason, even though I had my receipt and the item was still in perfect condition.
There is definitely a lack of professionalism in this particular store. I've had great experiences at the Brea cotton on and even this one in the past. I'm not sure what's happened but these sales associates don't seem to want to be at work or want to help the customer.
Very good price to get thing but thing are all over no rest room may take some time too get some one too help you but four what you gong to pay on some thing from 2 year ago u can not go wrong 👍😎
My daughter and I were paying. I hear the cashier call out for the next customer. The customer took a while to answer. Once at the register the customer signed that she was deaf. The cashier started using sign language and gave the customer the ultimate service. It filled my heart were joy. I am super impressed. We always shop here and will continue to do so. Congrats on the great group of employees!
Nice clothes! Great selection. Friendly and helpful staff. Prices are decent. Lots of sales. The mall is generally not busy so this is a great place to shop!
This store was really unhelpful with my exchanges. A lot of mistakes and an over all lake of care. I went here twice and got the same experience. It was very frustrating and what should have been a simple transaction took over a half hour. I recommend just doing it all online. It's less effort than dealing with employees who don't care.
Yesterday I had the best costumer service on the women's section. I forgot the name of the lady who took great care of me but I'm so grateful for her help. She went above and beyond to help me iron a new shirt that I bought at Express which I needed for an interview. Thank you so much!!!
Sales staff very friendly and helpful.
Bought a pair of 270's but returned after an hour due to scratches on by high sole. The reason i gave them 5 stars is because of their great customer service! It wasn't their fault that shoe has some damage on it.
Most of the staffers are helpful and friendly here, although a couple of the girls do seem to love lying and makin drama. It’s often hard without a good staff to find what you’re looking for, as sometimes the shoe sizes are all out of order too, and some don’t even know the diff between men and women’s sizes! Still, most like Carlos are amazing staff! Please stay at this store Carlos, you make all the difference!
Well their staff are pretty vacant and clueless, sometimes even blowing me off while I wait to ring up purchases and then cutting someone else in line because they go past me! Also often they mix full price items up in the sales then don’t tell ya til ya rung up. At which point it’s …well…awkward, to backpeddle on payin fer it. Still, the clothes are good for low prices and their mens section is huge…
I was greeted right away upon entering the store. So many shoes to choose from and definitely bought way too much but my wallet isn’t hurting that bad! Really pleased with my experience today.
This Vans store has the most kickass customer service Evar. Evar. One guy I bought from was juggling me, 3 other customers and a phone call and still had time to check availability online for a specific item for my daughter. Also, as usual great prices, location and selection. Highly recommended! I hope we have a store this good some year…
The customer service can be spotty but I normally always fin the shoes I need for myself AND my kids. It’s amazing. The selection is great and the prices are pretty reasonable.
Had a coupon AND there was a huge sale going on! Can't beat that!!
A kick ass selection of kicks in this place! Would love to go back and spend more money if I had it! Vans, Converse, Nike etc
Super disappointed in the customer service here I went in and NO ONE came to see if I needed help then I went up to an employee and I asked him for a shoe and he seemed bothered by me but said he would get it. I wanted about 15 min and he still hadn’t came but I had seen him helping others. I was looking for someone else to help me and I accidentally bumped into him and he rolled his eyes and walked away. Finally when I was helped another 5 min later they told me they didn’t have the shoe I wanted in my size. Should’ve talked to the manager because most of the staff was rude.
Loved this store because I loved everything about it. Who knew that it took 1 Person to mess it all up. The assistant managers name is Cynthia, she made me realize what I Didn't Want in a Job. At first she was kind and just 2-3 months pass and she Turns into a total different person. I don''t understand why she would stay working so long in her position when she does not know how to Manage. The other managers advise me to talk to the Store manager but at that time I was struggling so bad I couldn't afford to miss my 9-5 Full time job I had just to go and make a statement on the Ass. Manager "Cynthia", It's going on 2 years now that I have not worked even stepped foot in that store because it brings so many bad memories back. Also during the time I worked their I was not the only one who felt the same about her. Other co-workers felt the same but like me,
they must have felt like they couldn't say anything. Many people have left also because of her but at this point just know what to expect if Cynthia is still working at this location. I hope Not!!!!
they must have felt like they couldn't say anything. Many people have left also because of her but at this point just know what to expect if Cynthia is still working at this location. I hope Not!!!!
Work at distribution warehouse at La Mirada location, awful experience of repression atmosphere kind of all for me,nothing for you Giving 4-6-8 hours a day from time to time,harassing is their specialty (2016),,,just another sweat shop making big profits out of local and oversea workers,despite their "foundation "
A bit smaller than normal. Didn't have the proper sizes for a M/S woman. Wasn't offered other store redirects or online ship to home options when they knew a style wasnt available at their specific area.