Cotton On

This location is a great place for good old-fashioned shopping experience 👌 and promising to be able to enjoy your time.

I went to return a couple items, 1 i had a receipt another they were able to look it up with my email, my last item unfortunately wasnt able to be found because my husband didnt use my email, manager Steven stated he couldn't exchange or refund because i didnt have proof of purchase, then stated he didnt know how much we payed, when clearly they still have on the rack for same price i purchased... the reason i returned pants was because we grabed wrong top size, then states probably they are different prices...was rude and definitely no customer service skills, i spend hundreds there and will definitely take my business elsewhere

Love this place, good clothes and the prices are so cheap!

Love it they have a sale going on right now you can find clothes from 2 dollars 😁

This is the only store I don't like everything is overpriced and they given a % off to only have the item still over priced. Some sweaters were $50 dollars which they obviously aren't worth that then given 50%off like the item wasn't worth $50.

Went in on August 7th, around 4pm. No one greeted me. Instead the two young sales memebers were both leaning on the register chatting about their personal lives without regard to the customers. I walked around aimlessly not able to find what I needed and no one approached. Eventually I made my way to the register where the two young ladies were still enjoying social hour. I assked for help locating an item and they seemed annoyed to be putting their conversations on hold but they started it up again once I walked away. I decided not to purchase anything soley because of how unwelcomed they made me feel.
Today August 18th, a few minutes past 10, the sales associate walked in and rushed to the back not noticing I walked in behind her. She popped back out noticing I'm there and looks suprised when -I GREETED HER- not a hello or good morning back from her. I had a return. It was so awkward as she was half dressed, butterfly tattoo in my face and all. Don't get me wrong, I have plenty of tattoos as well but, she wasn't exactly dressed as I've seen other staff in the past. Then she went on to be difficult about my return because one of the two identical items was missing the white tag. When I purchased the items this is how they were given to me. Elizabeth even explained that sometimes they give customers the item without the tag, yet, here I am being told they may not except my return for this exact reason, even though I had my receipt and the item was still in perfect condition.
There is definitely a lack of professionalism in this particular store. I've had great experiences at the Brea cotton on and even this one in the past. I'm not sure what's happened but these sales associates don't seem to want to be at work or want to help the customer.

Work at distribution warehouse at La Mirada location, awful experience of repression atmosphere kind of all for me,nothing for you Giving 4-6-8 hours a day from time to time,harassing is their specialty (2016),,,just another sweat shop making big profits out of local and oversea workers,despite their "foundation "