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Top Business banking services in New York, United States
Top Rated Business banking services in New York
Top Reviewed Business banking services in New York
TD Bank
Flushing Bank
Popular Bank
FeeBox
TD Bank
TD Bank
TD Bank
TD Bank
TD Bank
Popular Bank
Ridgewood Savings Bank
Reviews
Terrible customer service at this branch
Under construction is not an excuse to have service deficiencies and reduce hours of operation for safe deposit box without notification!
William was amazing. He helped me with a payment and was so friendly and fast! Just what I needed on a super hot day in the big city.
Their service is now basically trash, spent half an hour on hold and their excuse is a 3rd party service system is down and you have to wait it out. 26 minutes on hold for that!!
My favorite TD Bank branch. Very friendly customer service. Yes, this is a very busy branch, so you will wait in line for a teller.
I don't usually write reviews but I had to give a good review for this location. I go to this branch quite often for work purposes and I always feel very welcomed whenever I enter that door. They have very nice people there and it's always a highlight of my work day whenever I visit.
Great bank to go to,Gillian was very nice to me today,I have being banking with that bank,since the year 2000,great customer service,I would recommend this bank to anyone...
Money thieves!
If I could give less than one star I would. They don't have a clue what they are doing.
Currency services close earlier than the rest of the bank, but no way to know this before you get there. Had this problem before with other in-branch services as well.
Every TD Bank sets their own rules likely! The teller had the audacity to tell me that Notary is done by appointment only. Since when?! Can't wait to switch my business needs to a different bank.
I roughly spend 15 to 20 mins queue in line for counter service. I just spent about 45 mins today… America’s most convenient bank? The management here is disaster.. American most “waiting” bank!
Very nice staff
Coral best service ever!!!!!! Super fast and very helpful!! Will definitely come back to see her and send all my friends!!
I just from this location today arround 9.40am it’s took me almost 20 mins to withdrawal $5000.I always withdrawal for my employee payroll and buy supplies .Because it’s a business account. This is the 2nd time i got asked why i need to withdrawal ($5000) that much . Last time also teller at this location. asked me why i withdrawal that much ?
I have citibank and chase bank business account also , when i go there and withdrawal $5000, $6000 or $7000 they NEVER ask me why i have to withdrawal that much ?
No matter Business or personal account why they need to know what is my purpose withdraw my OWN money?! In my 30++ yrs having transaction in business or personal, never ever in my life when withdrawal got asked WHY i need withdrawal that much?
It’s $5000 NOT $ 5M !
So if i put my money in td bank i can’t withdraw anytime?
ONLY this Td bank location asking me that question!
Then HANNY , im not sure how to spell her name , She’s a supervisor, she told me why don’t i write the check for payroll? What’s her business with my employee ? Is she my boss?
Then she told me in the future we don’t have that much money! She told me i can give check for my employee salary ! Sounds like she’s my BOSS!
I said “$5000 you don’t have money ? Then how much you have ? How come bank doesn’t have $5000? She said today i can give you but NOT SURE in the future! I told her this is my money !I’m NOT BEGGING FOR MONEY! if you said your bank don’t have that much money , then where’s my money go ?? I was wondering $5000 is alot of money for business account to do withdrawal , is this her 1st time see $5k withdrawal transaction? I saw lady next to me withdrawal $2670 and she’s not even questioning what is the purpose that she withdraw ???
I have citibank and chase bank business account also , when i go there and withdrawal $5000, $6000 or $7000 they NEVER ask me why i have to withdrawal that much ?
No matter Business or personal account why they need to know what is my purpose withdraw my OWN money?! In my 30++ yrs having transaction in business or personal, never ever in my life when withdrawal got asked WHY i need withdrawal that much?
It’s $5000 NOT $ 5M !
So if i put my money in td bank i can’t withdraw anytime?
ONLY this Td bank location asking me that question!
Then HANNY , im not sure how to spell her name , She’s a supervisor, she told me why don’t i write the check for payroll? What’s her business with my employee ? Is she my boss?
Then she told me in the future we don’t have that much money! She told me i can give check for my employee salary ! Sounds like she’s my BOSS!
I said “$5000 you don’t have money ? Then how much you have ? How come bank doesn’t have $5000? She said today i can give you but NOT SURE in the future! I told her this is my money !I’m NOT BEGGING FOR MONEY! if you said your bank don’t have that much money , then where’s my money go ?? I was wondering $5000 is alot of money for business account to do withdrawal , is this her 1st time see $5k withdrawal transaction? I saw lady next to me withdrawal $2670 and she’s not even questioning what is the purpose that she withdraw ???
I'm a customer and they treat customers like homeless people. Here doing a transaction needed to use bathroom and my kid . They wouldn't even talk to us. Worst place to go for a bank is here, go to chase where they treat people like people.
I am immensely grateful for the outstanding service provided by Aleina J., Assistant Manager at TD Bank. Her dedication to going above and beyond to help me with my account inquiries was truly commendable. Thank you again for your exceptional service.
Ms. Anaria Grant was very pleasant from the time I walked trough the door. She treated me with expertise and efficiency. I was very pleased with the ambiance and cleanse of the branch. The other branch members, where on point and helpful also. One took me to the ATM to my sure my new card was working before I left the branch. I was very impressed with that. This was just my 2nd time at a TD Bank.
The CS and Management just walks past you. Not the initial theme of TD bank. However Rapael is amazing! He acknowledged me, took care of my needs and really had an amazing attitude. Appreciative of his patience and knowledge.
Not a good bank. I don't think they get paid well here. I don't like how the male teller Guillermo and his colleague acted like when my mom got her money.
Worst customer service ever I had. One lady sometime do the customer service her attitude is too bad. She cant even know how to do the customer service...
The worse experience from a bank, there is always one teller for all the costumers to make deposits or withdrawals. I end up waiting in line for more than thirty minutes. Just Horrible management
Employees generally do not do your work. They are doing other people's work. When you receive your work, they wait for at least 30 minutes. employees are incompetent
The teller was very helpful
Friendly people. Has notary public service, $2, as of June 2023.
The worst experience I ever had before. Hope manager of this branch will read about and teach that Albanian Lady (or even kick her out)who works there the essential customer service. I asked her before (forgot her name) print my statements the other day and when i got there to pick up my statements , she gave me very nasty look and told me in a sarcastic tone in front of other clients sitting at her desk that I have to watch my statements carefully and that the other time she will charge me for printing them. That’s very unrespectfull, unprofessional, impolite and very rude.
I got the gift card for referral 👍🏻
They got many people working over there, but takes forever for one to just answer the phone. You’ll have to try to call millions times and wait for million hours just get one to answer your phone, and always the same lady. Sometimes they’ll even disconnect your call! Bank tellers are quite nice, but the associate representatives aren’t knowledgeable or nice (ppl that work in front of the desks). Don’t like going there unless I have to! If you can, go somewhere!
One of the best td banks ! The girls are Lovely and Peter is the best teller ! He’s patient , brings a smile to your face , he’s friendly and most importantly deals with everyone’s needs in a professional matter ! Ask for Peter for any and all banking inquiries (:
Visited today. Racist employee at the counter. Asked for government packed quarters. Refused to provide. There was a Chinese old guy next to me got 200$ worth of government packed quarters. Worse service ever at this location. Never going back. Account holder more than 5 years. Always bad service at this location. If the service not improved, going to close the account at TD (personal and business). If possible, I would have given 0 star.
Terrible service.
I went to branch around 5pm on 1/3/2023, 1 hour before closing. 2 female working at the counter were inpatient. Looked like one of them was missing 5 dollars.she passed me to next window after a couple minutes waiting. Another lady yelled at me for her second time asking me to press the button since I didn’t heard her. I thought she was talking to shorting money lady.
After withdrawing, I requested to get 100 dollars in quarters, they said they stopped exchange for today. It was too late to get changes.
They were just too lazy to do their jobs. Then Why don’t you change hours to close at 5pm?
I went to branch around 5pm on 1/3/2023, 1 hour before closing. 2 female working at the counter were inpatient. Looked like one of them was missing 5 dollars.she passed me to next window after a couple minutes waiting. Another lady yelled at me for her second time asking me to press the button since I didn’t heard her. I thought she was talking to shorting money lady.
After withdrawing, I requested to get 100 dollars in quarters, they said they stopped exchange for today. It was too late to get changes.
They were just too lazy to do their jobs. Then Why don’t you change hours to close at 5pm?
The branch manager Mateo Digrigoli at the 1120 Avenue of the Americas TD BANK, is very unprofessional towards his African American employees. He needs to be removed as he is not a fair leader. More to come on his rotten behavior.
The young people working at this location are very unprofessional. I understand td bank hire young bank tellers. And as an employee myself I understand that sometimes you have other issues in areas of your life that you are attaching to you even at your workplace. But when a client who is being respectful and asking questions such as how to open another account. You don’t roll your eyes get all sassy and say “it’s in your td app” or giving you the attitude. And cutting you off while you talking to another coworker of hers at a different time different visits, and it’s not even work related. It’s rude it’s very rude. I am not going to name anyone because I am not that type of a guy. But it’s one of the newer girls who’s been there for about 8 months now.
Do not use the ATM here. I tried to get money out and the ATM took my card and they just said “sorry that happens sometimes you can order a new card from your bank” A bodega is safer to get money out.
This branch is even worse than 23rd Street. Have been waiting over 40 minutes to see a rep who is laughing and having fun with her customers. Abominable service. Incredibly unprofessional.
Great bank, clean and welcoming. Marcus
provided exceptional customer I was in and out. Thanks you very much!
provided exceptional customer I was in and out. Thanks you very much!
Not sure why the reviews are so subpar. This is a wonderful TD location. Jenai was lovely, helpful, and extremely knowledgeable and friendly. There was a line when I arrived during my lunch break that dissipated very quickly as everyone’s problems were resolved in a timely manner.
PSA: don’t leave a negative review somewhere if you’re just having a bad day; that’s about you. Thanks TD.
PSA: don’t leave a negative review somewhere if you’re just having a bad day; that’s about you. Thanks TD.
I went there this morning to deposit a couple of thousand dollars to my bank acct. around 8:40 AM today 1/25/22 and the teller lady who was training a young gentleman gave me a very bad attitude, then as I started walking out I spoke to a man who was sitting on a desk (Guillermo) and complain about what had just happened and his answers were the same as the teller lady. I told them that the client is always right and that the had to be nice, courteous and respectful to all customers and they just laughed.. I will seek to complain to a television channel and better bureau because this was not the first time this happens to me. I have not choice but to open a bank acct. in another bank.
The worst bank we’ve dealt with from with commercial loan. We’re about to report and lodge a complaint to the bank regulators
One aspect that I will comment is at the closing they charged interest for the rest of the month and we closed towards beginning of the month - feel they’re robbing us - I don’t know the legality of it perhaps on a commercial loan it is but did pay off many loans but never experienced this bad.
Also the customer relationship person just ignored our request and help with getting a closing statement.
If you have Loan with them I hope your experience will be better.
One aspect that I will comment is at the closing they charged interest for the rest of the month and we closed towards beginning of the month - feel they’re robbing us - I don’t know the legality of it perhaps on a commercial loan it is but did pay off many loans but never experienced this bad.
Also the customer relationship person just ignored our request and help with getting a closing statement.
If you have Loan with them I hope your experience will be better.
What a great service Miss ARIANA the teller was just wonderful professional and very attentive alley transactions where expectacular she even find the time to talk about a professional investors that now a days a client can come and have a consultation free of course the branch in Valley Steam (Merrick and Central) can learn alot.
Worst customers service . Rude and unprofessional service . Main entrance first left hand side 1st counter guy asking for small Business checking Account he doesn’t no what kind of Documents required… I went to Queens and I get Business account with In 15 minutes. With same Documents …
Guys better go to Brooklyn or Queens.
Guys better go to Brooklyn or Queens.
This bank is the worst when it comes to attending customers in a timely manner. There is one teller and another staff who chats away like there is no customer waiting in line. It is pretty unpressional and disgusting how they have customers waiting in line for such a long time. I would suggest gave more tellers on duty! Worst TD bank ever! TD bank Canada is by far the best!
Tyreek Parker did an excellent job at answering all my questions and making the process as smooth as possible. He is very knowledgeable of the products and made sure that we find the option that is best for us. I am very impressed by his work!
I have being with this bank for like 10 yrs and I’m closing my account due to there not allowing instant transfers tot he ATM CARD .. I’ve been charged multiple times overdraft fee even I had deposited money and the acc changing to positive and when I called they tell me that the amount transfers from cash app or Zelle etc doesn’t reflect instantly even after paying extra to get it transfer instantly and the amount reflecting on your PB ACC WHICH MAKES MO SENSE TO ME THATS PLAYING WITH PEOPLES MIND.. and also waiting till late at night to reflect transactions to be able to charges you overdraft fee( happened too many times for it to be a coincidence ) I’m upset with this and I’m changing bank
Banco popular has the customers service
They made me wait 1 hour to open a bank account to tell me after 1 hour of waiting that they were closing and l needed it an appointment to open a bank account
They are lazy, poor service, always talking and gossiping in front of customers
The at the end of the shift they rushing to close the bank... l think that eds new management, new staff, and more discipline
They made me wait 1 hour to open a bank account to tell me after 1 hour of waiting that they were closing and l needed it an appointment to open a bank account
They are lazy, poor service, always talking and gossiping in front of customers
The at the end of the shift they rushing to close the bank... l think that eds new management, new staff, and more discipline
The staff here are amazing and try their best at all times. Deborah and Suresh are amazing managers and the tellers are great. Michelle and Kevin are amazing and fast. Great store and staff always jolly!
Something is going on at Banco Popular. Recently a family member went to the bank to withdraw some funds a few hours later they looked at the money and felt something was off from one of the $100 dollar bills they received. The bill was compared to other bills and we couldn't say it was fake but the bill felt off somehow. A friend of the family went into the same bank a few days later to withdraw funds and they too were given a bill $100 bill that they too felt was off but they couldn't spot a difference. We have purchased a marker that detects fake bills. We will be checking each bill before we leave the bank and will not ask for $100 bills. In my non-professional opinion I would not accept a $100 bill from Banco Popular at this time
So, i do have 2 accounts in this bank, today I stopped by this branch 37 st& broadway to open safe box,i waited around 1/2 an hour and was just me and another person waiting then when my turn came the girl who talk to me just took my ID and the card she put them on the table and she said 1 second I kept waiting for another 1/2 an hour and i stand I looked all the way on the back I found her having fun talking to her coworker at the counter with absolutely no consideration that she has client waiting for her!! I wouldn’t blame her but I blame the one who hired her that she is not professional at all wasting people time and I wouldn’t trust even her to access my information, stay away from this branch,
Hit and miss. I had a great experience over a year ago, but lately it has been poor. I waited for a long time the other day for a transaction that could not be done over the phone, only to be told I had to come back with different documentation. After coming back for the second time, and waiting 20 minutes, when I asked how much longer it would be I was told at least another 10 minutes with no apology. There were about 10 other people waiting who just got up and left. It would have been nice to have been given an appointment since I now have to return for a third time just to do a quick transaction. Consider banking elsewhere.
Update: interaction third time was positive, rep was helpful, and my issue was resolved - but it should not have taken three visits.
Update: interaction third time was positive, rep was helpful, and my issue was resolved - but it should not have taken three visits.
TD raves about being "America's most convenient bank" but in my experience, especially this specific brick and mortar bank, is the most inconvenient. The employees are not trained properly and if you need help with anything that isn't the average banking of opening an account or making a simple transaction within TD, they freeze. They refuse to admit that they don't know, and ended up completely messing up my IRA rollover. They have messed up CDs in the past in which I did not earn the interest I should have and told me that even if they fix it, they cannot reimburse me the money I should have gained. What's the point of even dealing with you then? I'm taking my business elsewhere.
Came back to renew my CD. Did not recognize anyone, except one. Ms. Suman. She is still from the old team and always says hello. I personally use to deal with a very handsome young man. in the front with the old Branch Manager Mr. Konstantine. Wonderful people. But I been a few times to the branch for atm use and I'm just disgusted. The new branch manager looks like a robot stays in his office and not once did he ever greet me. I will not visit this location anymore or do business with flushing. This bank has lost its glow.
Guillermo is hands down the most disrespectful, condescending, and unprofessional bank worker I've ever had to deal with. Learn some manners and keep your "opinions" to yourself as you are at work and there to service your customers, not belittle them with your attitude. Surprised someone with your character traits even has a job, hope you get your life together bud.....
Spent an hour at this branch yesterday trying to open a savings acct & make a deposit w/ Suresh. I was told I had to wait until the next business day to change the name on my acct, as the check was written in my maiden name. I was given no further information regarding proof of identity. Remember, we sat for almost an hour discussing this. The next business day, I show up to proceed w/ the transaction & change the name on the acct to match the check. Suddenly, I now need my old SS card w/ my old name on it. This is policy, understood. WHY wasn't this told to me yesterday during the HOUR we spent?? Now this is a wasted trip, wasted car fare, wasted time. I'll be taking my investment business to another bank, thank you very much.
Was just at this TD Bank about 30 minutes ago. I wrote my name down for customer service. Wait was perfectly fine. The lady that called my name had a very nasty attitude. She was pretty old and as I was asking about notaries, she asked me if I had an account with them. I told her no and her attitude got worse than before. Is it because if I did have an account with them, I could rate her? All in all, I did not have a bad experience with them when I came here (previous notaries I had to do with them because they provide them for free), however, there are just some employees that are dreadful. Good thing I don’t bank with TD bank because their customer service just overall sucks.
Every time i go there i get the most friendliest hi n help. I love coming here.
The greeting team is always pleasant, and the lines always very long, but my last experience has me questioning if I should keep my business with TD Bank at all. I needed to split a check to be deposited into savings and checking. I realized forgot my ID and account numbers. The teller was rude, apparently my needing this type of assistance was intolerable, that aside, she offered a solution to deposit the entire check into the checking account since I had my TD bank card. Terrific! The check was needed for a wire payment the same day out of the checking account. When the transaction was over, she handed me the receipt and I said, "this was put into checking, correct?" Her response was, "I put it in your savings, but it doesn't matter." I was in an instant rage and said "It does matter, you don't know what this is for" My response appeared to be nothing more than an annoyance to the teller. I left before my anger got the better of me and the wire payment had to be delayed causing problems I won't go into. Be careful at this branch.
Really helpful branch!!
Shawn is the one that served me today and I hope I had people like him everywhere I go .
Thanks you very much TD bank to put the right people in business!
+ very clean a d neat branch!!
Shawn is the one that served me today and I hope I had people like him everywhere I go .
Thanks you very much TD bank to put the right people in business!
+ very clean a d neat branch!!
It's a very busy location but everyone is very kind and helpful!This is the nearest branch to my office. I come here about once a week and Kathleen is most helpful and patient customer service rep i have ever dealt with. I could go to my local branch in Brooklyn but i choose to come here on my lunch break or after work. I have a million things going on and its so great to have someone to help me out with my day to day banking with patience and kindness.
Some rude tellers!!
Louise and Irene couldn’t be more useless and rude... thank Goodness for Michelle she saw how rude and dismissive they were and came running to see how she could help and oh she did great!!
Michelle was amazing :) the other 2 hmm not so much one was in a rush to pack up and leave even tho she was at the counter and working, and the other one was to busy doing who knows what but not working.
you guys should have all nice welcoming people like Michelle... and the guy was very nice too... so next time look for Michelle and you’ll have a very pleasant experience
Louise and Irene couldn’t be more useless and rude... thank Goodness for Michelle she saw how rude and dismissive they were and came running to see how she could help and oh she did great!!
Michelle was amazing :) the other 2 hmm not so much one was in a rush to pack up and leave even tho she was at the counter and working, and the other one was to busy doing who knows what but not working.
you guys should have all nice welcoming people like Michelle... and the guy was very nice too... so next time look for Michelle and you’ll have a very pleasant experience
Called Ms sa di ma 445pm it might have been close to closing but the nasty lady didn't put her branch manager on left me on hold for ever thank you non English speaking person that don't no your job
The people at this bank lie their ass off! They tried to charge me $140 fee's on my business account 4 times for their own errors!! All the fees have been returned by customer service. The personal bankers have sit there and lie to my face about 3 times already. They told me they would turn the overdraft feature off my account, they didn't, went back, they told me you can't turn the feature off. Customer service just turned the feature off for me over the phone! I don't recommend this branch to anyone, the branch if full off ghetto type people and they run it with a ghetto mentality. The manager is always too busy to talk to her customer and I find it etrememly rude that they lied to me, as my business is brining in thousand and thousands of dollars into the account. Very Very Disappointed because they seem so nice, smile in your face, then lie to you and stab you in the back. They also don't clear money on the weekends so every holiday and weekend you are stuck with no money, they think you are stupid while they are making some pennies off interest by holding you hard earned money all weekend. Truly a terrible experience at this branch.
ATENCIÓN! AQUI NOY HAY BANCO. ITS A FAKE ADDRESS
I walked in this bank with an emergency to use the washroom. Not fun but it happens to everyone at some time. I spoke to someone and kindly asked to use the washroom and told him it was urgent. He told me they don't have washrooms. So if you talk to a rep that lies outright about something like that, chances are they will lie to you about your financial needs. This bank needs a talk about having some compassion and doing for others as they would want to be done to them in that situation.
Love this place, I just won't have the time to say what a great experience I had. Thank you so much to the staff and Lynn Mojar for helping me so much and for your kindness in a diffult moment. I have never come to this location before but afte yesterday I sure will return. Staff friendly and professional, coffee available bathroom clean. Even though I live in Yonkers I will sure come back to visit. You have a loyal customer and I will sure pass the word xoxo
I've been with Banco Popular for about 30-40 years and that's all I know with the banking industry, They are Okay...
I love Banco Popular Community Bank I enjoy Banking with them They have helped me when I needed them with Loans and other issues I had Please when you get a chance check them out for your Banking Issues.
Their website/system is very defective. I opened an account and the guy told me that he had enrolled me as paperless. I never received bank statements so everything was good. Well a few years later, my account had been charged over 200$ and I never received an email informing anything was wrong (since I had the minimum I never checked). Not only that they said I never activated my debit card. Mm yes I did! I even took the sticker off, meaning I did activated it. THEY SUCK!
Employees are too few, and very, very slow. Average visit time is 30, minutes. Closing my acct. After very poor interest is posted.
I usually go to this branch on the weekends, the customer service is pretty good. The line for the teller is pretty long sometimes so it make take a while for u to complete your transaction. I really like their store hours because they are open pretty late, and they really try to help the customers if they have any questions.