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Reviews — 2
The worst bank we’ve dealt with from with commercial loan. We’re about to report and lodge a complaint to the bank regulators
One aspect that I will comment is at the closing they charged interest for the rest of the month and we closed towards beginning of the month - feel they’re robbing us - I don’t know the legality of it perhaps on a commercial loan it is but did pay off many loans but never experienced this bad.
Also the customer relationship person just ignored our request and help with getting a closing statement.
If you have Loan with them I hope your experience will be better.
One aspect that I will comment is at the closing they charged interest for the rest of the month and we closed towards beginning of the month - feel they’re robbing us - I don’t know the legality of it perhaps on a commercial loan it is but did pay off many loans but never experienced this bad.
Also the customer relationship person just ignored our request and help with getting a closing statement.
If you have Loan with them I hope your experience will be better.
Came back to renew my CD. Did not recognize anyone, except one. Ms. Suman. She is still from the old team and always says hello. I personally use to deal with a very handsome young man. in the front with the old Branch Manager Mr. Konstantine. Wonderful people. But I been a few times to the branch for atm use and I'm just disgusted. The new branch manager looks like a robot stays in his office and not once did he ever greet me. I will not visit this location anymore or do business with flushing. This bank has lost its glow.
