Top Animal hospitals in Jacksonville, United States

Dr Rossi is an Amazing ,caring and affordable veterinarian. He explains the procedure and alternatives if there are any. Thank you so much Dr Rossi for taking such good care of our precious fur babies!!

Dr Jim and his wife Dr Tiffany are exceptional. We've been seeing them for over 14 years exclusively. Dr Jim is unbelievably extraordinary at diagnosing animals! They have helped our ill animals and helped us through euthanizing our terminal animals with great compassion. They have helped us keep our 13 years old cat healthy since he was a kitten. Along with the rest of my animals they're always calm with both Drs Great location with friendly professional staff and vet technicians have made this clinic a 5 Star Animal Hospital for years! Their prices are very reasonable and competitive to other local Vets. My animals are truly loved and taken care with kindness. My Red Tabby came home less stressed than she left after her last visit. They obviously have huge hearts and a phenomenal staff here! Years of excellent service. Thank you!

Great Animal Hospital the front desk is very professional and friendly. My Vet Doctor Jim (Dr.James Mosley) is one of the finest Veterinarians I have had in years. I'm old. His bedside manner with my cat and other animals has always been amazing. They obviously sense he's not going to hurt them. Prices are very reasonable and I have never had a long wait with a appointment. I have trusted my best friends healthcare being taken care of here for years.

Very good Veterinarians and staff. Reasonable prices. I've trusted them for years. I have always had excellent experience with this clinic! They are so much better than the corporate animal hospitals. Their also a family providing jobs to several employees. Support Small local businesses. They are open 6 days a week and have saved 2 of my cats when the other Animal Hospital I previously used were closed.

Excellent clinic, I love both the Drs Jim and his wife Tiffany are exceptional. I've gone here for years and truly trust them. My animals are never anxious going here. Dr Jim has been very good at diagnosing my critters and hasn't gouged me for tests or services. Yearly rabies shots are comparable to the PetSmart or similar uncaring animal clinics. You will definitely get great care without going broke here. Hours are great.

I typically refrain from leaving reviews, but I feel compelled to express my dissatisfaction with the services rendered at your establishment. Upon bringing my cats in for an array of procedures, I was advised by a technician to proceed with a series of treatments, including flea baths, vaccines, spaying, and microchipping, all to be completed in a single day. Despite entrusting my pets to your care from 10:30 AM to 6 PM, I received no updates throughout the day and endured an additional hour of wait time before their release.

Prior to receiving my cats, I was informed in a hallway discussion with a tech, that one of them slated for spaying, had not undergone the scheduled flea bath due to concerns about its potential impact on body temperature pre- or post-surgery. While I was understanding to this explanation, I was troubled by the decision to proceed with the surgery despite the presence of fleas. Given that addressing the flea issue was the primary reason for selecting your veterinary clinic, I expected a prioritization of urgent needs.

My conversation with the doctor reinforced my frustration, particularly regarding the recommendation for an additional costly topical treatment, despite having already paid for numerous services earlier in the day. Additionally, the doctor explained about 1 in 10 cats gnaw their surgical site, but they proceeded to send her home without any preventative care such as a protective cone. Isn’t that statistic big enough to provide a cone for her anyway?

I am deeply disappointed by the lack of communication and apparent disregard for my pets' well-being, particularly in the decision-making process regarding their care. The fact that they opened up her body while she still had fleas feels almost like malpractice. It was vile. I did go to this vet specifically because they offered same day flea baths, but I should’ve checked the reviews beforehand because my cats would’ve never stepped foot here.

I did not go to vets to be preached to with the same script by 2 technicians and the doctor about a topical solution that costs $65 or for them to open up my kittens body while she had fleas crawling on her. Thankfully I already have a topical solution I bought from a vet previously.

I want to warn anyone from going this vet. There are many better, more effective vet hospitals in this city. I only went to this one mainly because of the offer of same day flea baths. I do not ever leave reviews but with seeing my kitten in such an uncomfortable state with being spayed and coming home not being treated for fleas. I am, in every meaning of the word, upset.

Dr. Mosley and his staff (Front office & Nurse techs) are amazing with the care of my boxer. We been taking our wiggle butt to his office for a year. They are very friendly, always answered my questions in a timely manner. They also call me and ask me if I have any additional questions after the visit a few days later to check up to see how he is doing.They also give me many options even in an emergency situation for my boxer to get the best care even on a limited budget. We are so thankful we found this wonderful Animal Hospital.

I was referred to this vet by someone on Nextdoor. I was looking for an exotic pet doctor to help with my Guinea pigs severely infected foot.

I was very anxious when I arrived because immediately things seemed really expensive.

The front desk people were nice however the doctor herself made me feel incredibly small and stupid for bringing him there.

She grilled me on how the infection occurred made it feel like it was all my fault even though I WAS doing my best to help him heal. When it wasn’t improving I brought him in.

I told her up front the max I could spend on this Guinea pig was about 500$. She charged me that and MORE. I received a x ray that wasn’t even of his entire leg. It showed dead toes. We discussed treatment options. I asked about amputation or euthanasia and she essentially told me I couldn’t afford it. That it would be 1,500$ to amputate. I walked away with three medications and a Guinea pig who was absolutely suffering and had a dying leg.

I followed the treatment plan for a week as discussed. I watched his toes fall off and his skin started to peel off of his entire leg. He is in excruciating pain. I have been stressed out and upset rehabbing this leg with no progress.

I canceled my follow up because I felt I couldn’t afford to bring him back to this place and honestly was so unpleased with how I was treated by the vet.

At this point amputation is the only option or he will just suffer until he is dead. I wasted over 500$ Amputation should have been the only treatment discussed. If she wasn’t willing to discuss it or work with me on a price she should have referred me elsewhere. As an animal lover… I don’t know how you could do this to someone.

I contacted Mandarin veterinarian explained the situation, sent them all of my pigs paperwork and scan. I told them I just wanted him to stop suffering. I thought I would have to crank out more money to euthanize my pig after spending so much to try and save his life already.

Mandarin Vet got me in the next day FOR FREE after the vet PERSONALLY responded to my email late at night. They were so very kind. They gave him pain medicine and wrapped it FOR FREE. Something Ark charged me over 170$ for.

They agreed with me on amputation. I asked cost and they said 250$!!!!! I was in shock. Definitely not 1500$. We have that scheduled for tomorrow where they will be working him in so he doesn’t have to suffer much longer. Again the staff and doctor were SO SO nice and compassionate.

Mandarin Vet said the x ray was useless. There is no way his foot was ever going to improve on medication. Amputation is the most humane thing to do.

I am upset that I gave Ark animal hospital so much money when mandarin vet DESERVES that money. They will be getting me and the rest of my extended families business from now on.

Upset that I need to spent another 250$ on a GUINEA PIG. But it sure beats the heck out of 1,500$ 🙂

My two year old Guinea pig is going to survive after all. I get to go to sleep tonight not feeling hopeless for my poor pet. He gets to live his life pain free starting tomorrow. NO THANKS TO ARK ANIMAL HOSPITAL.

Will never go back here and will tell all of my clients and family never to either. Pricing is obnoxious. But even putting that aside I was mostly displeased on how I felt leaving the office that day. I have owned pigs my entire life and was treated like I neglect the hell out of them and that I was stupid for even trying if I had a budget. I’m sorry…. Most people have a budget and a limit on what they can do. Especially for such a small animal.

I should have really read the Google reviews because I was shocked to see how many others have said the same thing about Doctor Maxwell. I was also surprised to see how aggressive Ark responded back to the reviews. Definitely not a good look. Please don’t bother apologizing or contacting me Ark. If you leave a nasty comment on this review you will just be proving my case. Do better.

Zero stars. Do not recommend at all.

Mandarin Veterinarian from here on out!!!!

We have been a loyal customer at this vet clinic for years. Unfortunately, a recent incident changed our decision to stay with them. We were out of the country and had our dog in the kennel, and my dog had seizures. My dog, who has been a regular visitor, everyone knew him, was treated there for years, and was denied assistance without upfront payment. To mention we were out of the country and had very limited web access. The kennel provided a $500 deposit which was the amount they’ve asked to make sure my dog was taken care of. For years of taking our dogs there we have never left the clinic without paying our dues. This shift in approach lacks understanding and flexibility. It is disheartening to see long-term clients treated this way. The lack of understanding and professionalism are the reasons why we would never return to them.

I recently had a concerning experience with this hospital that I feel compelled to share. My friends dog suffers from seizures, and during a critical moment, the clinic displayed a disappointing lack of compassion.

Despite the urgency of the situation, the staff hesitated to provide assistance without immediate payment. It was disheartening to witness a prioritization of financial concerns over the well-being of my friend's beloved pet.

I believe veterinary care should be driven by genuine concern for animals, not just financial gain. I hope this review serves as a cautionary note for others seeking compassionate and ethical veterinary services.

My son had the best experience! Thank you for taking such good care of my son’s baby, Blossom! Not many vets deal with exotic snakes, but you all went above and beyond! Thank you for the follow up calls, explaining what was wrong and what was going to happen next. My family and I will definitely recommend you to everyone we know! Again, thank you so much for caring and be an amazing! We truly appreciate it!

Amazing staff! They got my baby back to health and didn't overcharge us for anything, even kept her overnight to monitor her! Definitely would recommend them to everyone I know! Would give 10/10 stars if possible. Thank you Dr. Rossi & staff for taking care of Blossom!

So glad Exotic Bird Hospital found a new home, can't wait for my first appointment visit for Baby my Quaker. Thank You! Joanne for get me in as soon as possible...Baby can't wait to get the band off leg. I've known about Exotic Bird Hospital from a friend who takes her Quaker there for check ups and she highly recommend you guys as being the Best!!

I cannot thank you enough Exotic Bird Hospital Dr. Anthony Colbert and staff for a wonderful experience with my Simon my eclectus. 5⭐️⭐️⭐️⭐️⭐️ all the way! Clean facility, kind professional people and Dr. Colbert was very knowledgeable, gentle and explained many things about Simon to us thoroughly. Highly recommend them for all your feathered children needs. 🦜❤️🥰🫶☺️

I have worked with several good exotic vets, but I have never had a team from receptionist to doctor feel like they so, wholeheartedly cared about my guinea pigs before. They listen to your concerns and explain why and how they're doing treatments and giving medications. They are also very respectful of euthanasia and offer a very lovely cremation service. I have an 8 year old guinea pig who is still puttering along thanks to Riverside. A big thank you from my herd, past and present, to Dr. Rossi and every tech/receptionist at Riverside Animal Hospital!!

Dr. Smith is a fantastic and knowledgeable veterinarian for our rabbits; she goes out of her way to ensure they get the best care. The vet techs here are kind and experienced, the support staff are helpful and empathetic. I highly recommend Exotic Bird Hospital for rabbit owners in NEFl.

My dog used to HATE going to the vet. I don’t know what has happened but ever since going here he no longer gets anxious and it’s not a hassle getting him in the doors to be seen. The tech was so nice and works so well with the animals and helped put my mind at ease. Cannot recommend this office enough!

They really and truly care about animals. They literally put their lives on the line to save my parrot who was boarding when the building caught on fire. The vets are kind and knowledgeable, and boarding services are exceptional! I am very grateful for them as they are real partners in the care of my macaw.

The only vet that I've been to that whenever I have to take my dog my she's happy to go every time. My puppy gets so excited to see everyone, they are so nice. They do grooming too, Ms. Gaby is amazing, my dog always looks so cute when I pick her up.

I have been bringing my ferrets to this animal hospital for about 2 years now. Every support staff member I have met has been wonderful and incredibly helpful. Jammy, who I have met a few times, was the last tech that helped with my babies and as always she was a joy to be around - very loving to each of the ferrets. I see Dr. Smith for their annual visits and I absolutely love her - I make sure to book their appointments in advance to see her. She is one of my favorite veterinarians I have met thus far!

My Conure, Abbott, injured his wing in an accident recently and could not fly, I looked around for someone to help and found the Exotic Bird Hospital. The team there was great to work with, and took great care of Abbott, he is now recovering at home. I am grateful for the care they provided, and happy to say Abbott is starting to make short flights again.

Dr Maxwell is fantastic! First saw her in February for my dog's annual exam based on a friend's referral. Have a 12 year old rat terrier who is diabetic so that's always a concern. Last night he starting peeing with blood in the urine. Called the doctor this morning & even though she was slammed with appointments she said to bring him in. Thought we'd have to leave him, but she saw him right away, explained the treatment plan (sedation, xrays etc) & the cost. After an hour (we went & had breakfast) we went back & she delivered great news. A urinary infection so no surgery was going to be needed. Didn't waste money with unnecessary tests since she was able to diagnose from the sample we brought & the xrays she took. Provided medication & we were on our way. Following up in 10 days with just a urine sample. Maybe because we were an existing client we were able to get Willie in right away. Whatever the reason, Dr Maxwell & her staff are wonderful people & we thank them for their caring & compassion. 🐕❤

The front desk staff are always super polite. Dr. Colbair is thorough and explains things as much as I need. When I ask for specific recommendations he does not hesitate. They will work with me and provide as much care and time as I (and my budget) are comfortable with. I can't imagine bringing my lady birds anywhere else.

Dr. Rossi was extremely thorough in explaining my tortoise's condition and best next steps. He really cared and took the time to answer questions, not run in and out. The staff was amazing and helpful getting us in because of an emergency.

I love and trust this group of pros. My little Yorkie has had too many health issues for any fur baby. She is loved and treated as if she’s a family member. I am grateful for Dr. Tiffany’s care of my baby and for the love and care from the entire staff.

Dr. Rossi & his staff are wonderful. I brought an injured duck in. Because of the care he received he was able to be placed in a sanctuary with his mate. I can see why this animal hospital has been open for 40 years! Charlie & Daisy happily ever after;)

They are amazing. They really care about every bird they see and even the techs remember you and your babies’ names when you visit. I’ve brought my conures and CAG for regular visits, trims, and emergencies and everyone is always wonderful. Dr. Stephenson and Dr. Colbert are amazing and I would not take my birds ANYWHERE else.

Ark Animal Hospital has provided top notch care for my dog-daughter. They are very attentive to her needs. They were able to provide my pup with an appoint immediately and also had the medication on hand for her. We didn’t have to wait and they were very patient with my fur baby and explained everything thoroughly. Dr. Maxwell even called just to follow up. I truly trust this place and recommend it to anyone with pets.

In response to Ashley B’s post and the owners:

Our incident occurred on 7/17/21, less than 2 months ago, so we are not sure what the 3 months ago issue referred to by the owner was.

In speaking with the owner over the phone on 7/20, she said she was going to address the issue at the next staff meeting, but I was never informed about ‘additional measures’ that were put in place. What were these corrections that took place ‘reactively’ vs. ‘proactively’? We experienced ‘negligent entrustment’ from the owner’s boarding facility, along with different ‘explanations’ from the vet tech vs. her, as to the ‘facts’ about how my daughter’s dog was able to get out from her insecure and deficient fence/gate boundary structure.

Photos below taken on 7/20/21:

Dr. Rossi and staff have been so great to my two bearded dragons! My oldest dragon needed surgery after swallowing rocks and it was surprisingly affordable. My dragon recovered quickly and he is now happy and back to his old self! Can't thank these folks enough. They are always helpful anytime I call and they remember my pets which makes me feel cared for. Thank you Riverside Animal Hospital!

If I could give Ark more stars I would. Clean, professional environment. I love the entire team, and Dr. Maxwell is absolutely the best! I've been bringing my Papillon (Ginger), here for a few years now. Everyone is always so attentive, caring, and willing to take the time to ensure every question is answered. I especially love and am grateful for Dr. Maxwell's attention to detail, and the time she takes to follow up on care. Although I know my Ginger is not her only patient, she always makes me feel like she is.
I would not trust Ginger's care to anyone else!
My husband and I, and Ginger thank the whole team.

My Mattie was very sick my neighbor recommended Ark Animal Hospital. Everyone was very nice to me and Mattie. I explained that I was retired and on a fixed income. The doctor came up with a plan to help my baby and stay within my budget. I even got free pills and free food to help. It took a couple of days but Mattie is feeling much better. Thank you for making her better.