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Top Serviced accommodations in Main Beach, Australia

Top Rated Serviced accommodations in Main Beach

Top Reviewed Serviced accommodations in Main Beach

Reviews

Ben Fulljames
at 2024 Dec 31
Ben Fulljames
at 2024 Dec 31
Stayed 26-31 December 24 with the family. From the moment I arrived I had issues with our accommodation. The issues were as follows:
- Upon opening our door we had a fire alarm continually beeping. It took 4 hours for maintenance staff to resolve.
- The sink was 90% clogged it took 5 minutes for the water to drain from it.
- The main beds shower head would fall out if it was so much as touched as the mount for it was broken and would totally fall apart bringing the shower head down on your head. I had to put it back together many times.
- none of the balcony door locks function properly. With little kids this presents a major issue as the balconies are 1m wide and have seats kids could easily climb and get over the balustrade.
- air con in our apartment would turn on , work for 5 minutes and turn itself off. The issue was persistent even after reading the manuel and removing any possible timers and clearly faulty. We had no air-conditioning for the entirety of the stay.

My wife wrote an email to management highlighting our issues with the accommodation. Nothing was offered for our inconvenience and no response was given to the email.

Needless to say the location is great the service and facility are a joke. Don't let the superficial renovation picture fool you this building is poorly maintained for the premium they charge.
Nathan James
at 2024 Oct 27
Nathan James
at 2024 Oct 27
Location is perfect, right on the beach but close to really good restaurants, close to the trams if you want to venture all over the GC.

Spacious enough for our family of 4, it was perfect for our trip.
Stayed at the apartment for 2 nights 3 days. Very clean with excellent views
Disappointed apartment not as stated as booked initially for the first two days of the visit there was a bad stench we had to leave all the doors and windows open to get rid of the smell. Pool was not operating we needed it for health reason and we where not properly notified . We where told by a residence that the pool was having issues for many months. There where no fly screens. On the plus side it was a large apartment, with beautiful views and good parking. Worth two and a half stars.
Jessica Robinson
at 2023 Oct 24
Jessica Robinson
at 2023 Oct 24
Excellent value for money. My family of 5 stayed here for a four day dose of themeparks and Gold Coast action. The managers, Barry and Jane were easy and lovely to deal with. The 3 bedroom apartment is clean and comfortable and offers all that you need for a family. Secure underground parking was included. And being right on the beach is just magic, you don't even need to cross the road to feel the sand between your toes. The pool has a great shallow section for kids. The balcony offers million dollar beach views of the roaring pacific ocean. ⛱️ Thank you for a great stay!
Kat Perkins
at 2023 Oct 21
Kat Perkins
at 2023 Oct 21
We booked a 3 Bedroom, and only one bedroom has an aircon machine in it. There’s only 2 showers/toilets and you can’t shower at the same time otherwise they are stone cold!!! The pool and spa is great though and the reception staff was so nice. They’re super huge and spacious rooms with a nice view of the water.
We stayed in an apartment booked via AirBnB. On the 25th Sept, I went down to the Manager and asked where in the local area could we park a second car for 1 night, as we only had 1 space with our apartment. He was extremely unhelpful and rude, and said he didn't know and had nothing to do with AirBnB. I explained I was happy to park offsite somewhere and was looking for a recommendation for somewhere secure, to which his response was a big shoulder shrug and "what do you want me to do, pull a parking space out of .....". I was so shocked, I simply had to walk away.
Booked a 1 bedroom apartment with DeVille Apartments for a weeks stay in Main Beach. Absolutely stunning views right in the waters edge. Amazing staff at the reception, always so kind and responsive! The apartment was in the heart of everything, across the road is the surf lifesaving club with delicious food, and you are able to swim literally off your doorstep! The Uber ride into surfers is roughly $7 and takes 5 min. Or you can jump on the e-bikes or walk the esplanade for amazing views. Overall this apartment was amazing!! Will be defs coming back to this apartment for our next stay!!
Janine Ling
at 2023 Mar 18
Janine Ling
at 2023 Mar 18
Room was lovely, pool was great and excellent location- however, the low star rating is for a SERIOUS SAFETY ISSUE. We were on the 6th floor and all bedroom windows opened the entire way (some up to a meter wide maybe) and had NO screens. Also, they are very easy to open. Anyone with young children should avoid at all costs. Is this even legal in Australia? Pic shows hight and size of windows (didn't take one when open).
we booked a unit for 5 days through www. carringtoncourt . com. au
we received confirmation and provided credit card, turns out the website system was not operated by the actual hotel owner? it re-directed us to another 3rd party platform, so our booking and email confirmation was considered (by the hotel) not valid and we have been told the hotel has been fully booked.. there is a bit of inconsistent information presented.. anyway was hoping to have a good time there... recommend calling their reception to confirm availability and booking... dont trust the online system ....
Lucky enough to stay on Level 25 - amazing beach and gold coast views! The apartment was clean, comfortable, well-equipped (kitchen, laundry and bathrooms), easily accessible, underground parking, friendly staff, well maintained. (We went for the view rather than a renovated apartment but our room was perfectly fine).
Great pool and spa, Australia Fair shopping centre close by, very short trips to theme parks.
Highly recommend this place and hope to stay there again in the future.

(Vacuum cleaner didn't work and no replacement was provided despite requests but who wants to vacuum on holidays anyway??)
We are semi retired and holiday often. With the difficulties flying interstate and overseas we are tending to stay local and holiday on the Gold and Sunshine Coasts. This place is however off our list of places to consider given the service, lack of response to my email and the response they provided to my son and daughter-in-law when they had to cancel at the last minute due to a seriously ill baby. Several attempts were made to contact the manager prior to checkin but he conveniently ignored all attempts. I got NO response to my email. He asked my son to consider it from his perspective ie “it’s a pandemic”. Perhaps this manager needs to consider the perspective of others too. Perhaps others have worked tirelessly throughout the pandemic as front line workers in the health sector and given up days off to do extra work on Covid wards. And perhaps due to the pandemic and the demands of work this is the first holiday for two small children since the beginning of the pandemic. Some sense of decency may have been to give a part refund or even a refund of a cleaning fee (as no one used the apartment and no cleaning had to be done). All I can say is WELL DONE to this manager. He has lost the business of a large family and all of their friends.
We recently had a booking to stay at Carrington Court.
Unfortunately, on the intended day of stay, we had to cancel as our 4-month old child became ill with a respiratory virus- requiring hospital admission.

We attempted to contact the hotel via phone and email, but received no response.
We were charged the full rate for the stay.

We eventually got on to the manager, David, to enquire whether a partial refund or credit toward a future stay was possible.
David denied this request, offering “a better rate” as concession, which was not an acceptable offer given the circumstances and large cost involved.

In the context of the pandemic, the inflexible refund policy is extraordinarily shortsighted.

We had hoped for our first family holiday since covid- but instead we will not be staying a at Carrington Court ever again, and we would actively not recommend this hotel to all.
Ginene Hersey
at 2020 Nov 26
Ginene Hersey
at 2020 Nov 26
Beachside Tower was a wonderful place to stay. It was immaculate, clean, tidy, & the apartment was facing the beach, with lovely views. It nice to sit out in the balcony & enjoy watching the surfers & the sounds of crashing waves.
From the moment we checked in and opened the apartment door the view pulled us into holiday mode. The management Jenny &Garry were so friendly and always had a smile and a hello if you passed them around the complex. The apartment itself number 41 was above and beyond what we had expected such a clean welcoming feel about it. The location was perfect and we most defiantly will be going on GC holiday getaways at Carrington again. Thank you to management for such a relaxing clean affordable family Xmas get away .
Kerry Taylor
at 2019 Jan 15
Kerry Taylor
at 2019 Jan 15
Great location, right on the beach. Our one bedroom apartment was very dated ,needs a lot of work. No towel rail , no toilet roll holder. Only one bedside lamp. Kitchen needs a LOT of work. We still a good time .