Local Guides World

Top Family practice physicians in North York, Canada

Top Rated Family practice physicians in North York

Top Reviewed Family practice physicians in North York

Reviews

Rude rude rude rude female receptionist - don’t know her name - female -white with over Botox lips. Fire her. She don’t know customer service. She is too comfortable.
Dr Hoda Aly is professional and experienced doctor in this clinic.
I have been going there for a long time. At any doctors office, the highlight is the receptionists. If they are kind and patient, you're already in good hands. For me this team is amazing. Thanks for being so knowledgeable and always happy to help.
This is a long review.
I have been a patient of the Don Mills Family Health Team for about 10 years now. After a visit to my doctor today, and a chat with one of the lovely receptionists, I decided to read through the Google reviews of the practice. I literally laughed out loud at some of the negative reviews (badly written, misguided, and ridiculous for the most part) and feel that a rebuttal is called for to defend this gem of a practice.

The ladies manning the reception desk are amazing, the very embodiment of grace under pressure. Their job is tough, fielding hundreds of calls on a daily basis, and language/communication with newcomers to Canada can often be a challenge. As far as I'm concerned, and from what I've seen over the past decade, these ladies have the patience of saints and should be applauded. I'd like to see some of the negative reviewers last more than 10 minutes behind that desk before running away screaming.

My family doctor is Dr. E. Boucher - I love her. She spends a generous amount of time with each of her patients, is over the top thorough, never rushes, and thinks 'outside of the box'. Dr. Boucher is amazing.

Over the course of a decade, I have seen several other doctors at the practice for different reasons. Each and every one of them was great, as are the nurse practitioners also, and I felt that I was in good hands during each visit.

A couple of years ago my ex husband was having great difficulty in finding a family doctor. I asked Dr. Boucher if she could help. Due to her perseverance, he was able to become a patient of Dr. Chow and is super happy with her.

Because this practice is so wonderful, it is very difficult to obtain a family doctor there at present - they are fully booked and most cannot accept any new patients.

I truly feel blessed to be a patient of this practice.
The worst doctor's office in the city. You will wait over a week to see your Doctor. Calling for a same day appointment first thing in the morning, you will never get seen, even for a phone call appointment.
The front desk is unprofessional. They will harass you till you tell them the reason for wanting to see your doctor - that is a breach of Doctor-Patient confidentiality. The office has "urgent care" appointment slots for same day, unless you're case is urgent and you disclose personal information to a front desk receptionist, you won't see your doctor. Urgent care is something we go to the hospital for, not our general practioner.

I will be leaving this clinic as a patient as soon as possible. I have never had to go to a walk-in clinic so often.

P.S. This clinic will also try to bill you, charge you, if you go to a walk-in clinic. You do NOT have to to pay this. This is not normal for a doctors office's and goes against our health care system.

They paperwork they have you sign, read it carefully, but also know - it is not legally binding.

Your chart/information, all your papers containing your patient records, is yours. You can leave any doctors office and ask for your chart to be sent elsewhere, to a new doctor. They CANNOT charge you for what is YOURS. That is illegal.
Very RUDE staff on the phone. If they are like this on the phone, I wonder how they would treat their patients in person.
I have been seeing a doctor here for more than a year now and I had never had any problems with the staff until last week when I had requested a NP to draw me a requisition of blood works. I am almost always asked to get an ALT(SGPT) test done however the NP referred my last records and still missed to advise me that. Surprisingly, my doctor too missed to identify that and had called me up to tell me that my liver function looked great. Had I been not been on top of things and had asked her about my ALT work missing, the team would have potentially caused risk to my health.
I have a family. history of Type 2 diabetes and each time(mosty in 3-6 months) I have to beg the team to advise me fasting blood work or an Hba1c. Although they do advise the test, I am given a long lecture how my blood sugars have been normal in the past and that a yearly blood sugar check is enough. I mean, they have a tendency of missing key health factors and they advise me not to get a certain blood work done.

Was quite an unpleasant and a scary experience. There are so many tests whose test results are never shared with patients first and the team turns up and says “all is okay”. Mot sure what to believe and what not to now.
对待病人及不友善。
David Eisen is absolutely amazing! God of painless delivery ❤️
Dr.eisen was my obg!! Such a great doctor was always there to hear concerns I had!!!
Dr. Yeung has been my family doctor over 20 years and he is extremely professional. I highly recommend him to anyone looking for a family doctor.
Pretty good service. They also make sure to call you with good or bad results very quickly (1-2 days). Not much wait time if you have an appointment.
Dr. yeung is amazing and knows what he is doing. As for his receptionist she is rude, has no phone etiquette, and is the first responder for patient care. Where I do understand there maybe language barriers, access to care is apart of the Canadian health act. Disregarding, hanging up, and acting aggressive with patients, is essentially declining their access to care as they won’t feel represented with this. They need to change their receptionist and hire someone who knows how to do the job.
Ali
at 2023 Sep 23
Ali
at 2023 Sep 23
Dr Semsar is a very knowledgeable, patient and kind person. He helped me in different difficult times, one of the best medical doctors!
Very professional, polite, and friendly people are working in this clinic. Thanks
Great place to get a family doctor. They have many doctors who are easily available and also have after hours service which is so convenient. I always get early appointments at this place promptly. Dr. Pinnaduwage and Dr. Boucher are both amazing doctors. I highly recommend them to anyone looking for a family physician.

Edit: I have changed my review because I always have a bad experience with the reception here. Some of them are so rude and need to be trained properly on how to speak to patients. This behavior is not acceptable.
Mike Khalili
at 2023 Sep 08
Mike Khalili
at 2023 Sep 08
Very rude and disrespectful receptionist, one of the most unorganized and dysfunctional clinics I have come across. If any of the doctors at the clinic are reading this please hire new receptionists as this is giving your clinic a terrible image, myself my wife and my children and in laws will be finding a new clinic immediately as this is absolutely disgusting behaviour from the receptionist while my son is sick. She laughed at me when I told her I could not hear her well as I am partially deaf and told me to “focus better”. I do not recommend this place to anyone, there are many of other medical clinics in the area.
amaan multani
at 2023 Sep 02
amaan multani
at 2023 Sep 02
Hands down one of the best doctor in north york area , i choose Dr.iraji as my family doctor and I’m really happy about how he cares and take time to listen and diagnose my problems. I would highly recommend green clinic west and Dr sasan iraji if you’re looking for a family doctor.also receptionist and pharmacist are very helpful all time.!
Jean Lopez
at 2023 Aug 24
Jean Lopez
at 2023 Aug 24
Amazing Clinic! I feel taken cared of. They are very good in arranging my doctors’ appointment. Reception is very helpful and efficient. De. Iraji is a great doctor! I would highly recommend.
I am exceedingly happy with Dr. Sasan Iraji, my family doctor because he is knowledgeable, kind and caring. He helped me to get appointments with the specialists which were very effective. He concerns alot about his patients.The receptionist are friendly and helpful.
Penny
at 2023 Aug 11
Penny
at 2023 Aug 11
The worst receptionist ever. I had an appointment with an allergist in July, then it was rescheduled to Aug but I kept getting reminder to come in July even after they confirmed it was cancelled.

Came August, I was on the way there when I called them to confirm, and the receptionist insisted that there was no appointment at that time. Apparently the allergist didn't come because "there was no appointment with the doctor scheduled on that day", but when I gave her my healthcard number, she found my appointment.

I don't get it, they either use a really bad system or the receptionist is just plain blind. I had to rent a car and leave during work for nothing, it was so disappointing.
Jenny CC
at 2023 Jun 22
Jenny CC
at 2023 Jun 22
Dr Iraji is the best family doctor I’ve ever had. He really cares about his patients. Other staffs are very friendly, just be careful about one staff, she always yells at patients, just be prepared. Maybe it’s just how she talks…
Afrooz Abdolvand
at 2023 May 16
Afrooz Abdolvand
at 2023 May 16
I like this clinic, in my opinion, this center is one of the best clinics that I have gone to. professional team, and affordable prices in a beautiful place.
sheila rosso
at 2023 May 11
sheila rosso
at 2023 May 11
Paid $70 for one laser session last year, this year i was charged $220 for same by Nada. When i asked why such a price hike she said this is the Canada we live in. I have yet to seen a price list from her, fees are made up on the spot.
amirali arefian
at 2023 May 07
amirali arefian
at 2023 May 07
Staff was very professional, very polite and kind. The experience with janet was amazing! I recommend her to everyone!
Andrew Benasa
at 2023 Apr 11
Andrew Benasa
at 2023 Apr 11
Awesome clinic! The receptionists and pharmacists are very helpful, and Dr. Iraji is very good! They guide me well what to do with my referrals and medical appointments.
I have been a patient of Dr. Iraji for over 2 years. He is an amazing family physician. He really cares about his patients and provides them with the best he can. I wish we had more family doctors like him in Toronto.
Annie
at 2023 Apr 05
Annie
at 2023 Apr 05
Had wonderful experience at this clinic.This clinic was recommended by my friend, and now I am a regular patient of Dr. Amin.. done really, very good job .. so naturally done ..I highly recommend him so humble to the patients and very professional, and so knowledgeable.. 👍🏻
Alexa Z
at 2023 Mar 06
Alexa Z
at 2023 Mar 06
Dr. Sasan Iraji is the best doctor I've received medical care from by a mile. He went above and beyond to help me get an appointment with a specialist quickly for an urgent matter. It's clear that Dr. Iraji cares about his patients' health and well-being, and it's important to him that they receive timely access to diagnostic tests and specialists when needed. Thank you, Dr. Iraji!
Helia Ja
at 2022 Dec 19
Helia Ja
at 2022 Dec 19
I’d like to thank Dr.Janet Mahdjouri for her awesome and amazing work . She’s an experienced Dr and her kindness and professional work is why I choose to go to her . She knows what suits your face and give be best advices her prices are reasonable and definitely one of the most caring person that I’ve ever met .
⭐️Highly recommending ⭐️
Giti Sadeghian
at 2022 Dec 08
Giti Sadeghian
at 2022 Dec 08
I would like to thank Dr. Semsar. He is very knowledgeable, kind and a very patient doctor. He has a very professional team provides excellent care. The clinic offers variety health care and aesthetic services. Highly recommended.
Do not go to this place!!! Just called and asked if they’re accepting new patients and she said ‘no’ I went to say something else and the receptionist just hung up on me!! Incredibly rude, not professional, and representing a doctors office of all things? Trash people here at this location. Save yourself the headache and go somewhere else. If they don’t care about a phone call what makes you believe they’ll care about your body?
Dr. David Eisen is literally the best doctor in practice. I’ve been his patient for 25 years. Even though I’ve moved further away I continue to trust in him. He’s delivered both my children. He is a wealth of knowledge. Caring, patient invested and just a wonderful person. I am very lucky to have him as my doctor.
I've been going to the Clinic for 24 years, my Family Doctor is the best, Dr. David Isen. He's very caring and makes me feel comfortable. The staff is very kind.
khatereh shah
at 2021 Dec 14
khatereh shah
at 2021 Dec 14
I did PRP & Meso therapy in green clinic with Neda Javid. She is the best. I’ve been geti g treatment for 2 years now and the result is phenomenal. She is great, the way she is doing PRP is great. No pain very nice person :)
100% recommending her. :)
I was calling to find an information and the receptionist hang up before i did you should learn phone matters dear
My family love him as our family doctor. He has been our family doctor over 10years. He is rather quiet but truly care about his patients. If he still accepts new patients, go for him.
I have been a patient of Dr. Wintemute for the past 10 years and she is nothing short of amazing and compassionate. She takes the time to listen to your concerns and has an amazing network that she can refer to. No matter what the issue I have always left the office feeling confident. Great job Dr. Wintemute and the amazing team at this office :)
There is barely a wait time which is great and they are efficient but I will never go back there. Why I left this doctor's office: Dr. Lara Rosenberg was my physician. Before her was another young doctor. My experience is that these doctors were short and rude at almost every single appointment I had with them. Dr. Rosenberg went so far as to yell at me for being late for an appointment once so I left without being examined. She later called, several times so apologize (likely for liability sake and so I wouldn't complain to the College of Physicians and Surgeons) and it did not end well. There is hardly a soft approach in dealing with their clients. Tip for this office: Your attitude needs improvements.