Local Guides World

Best Pet stores in Canada

Top Rated Pet stores

Top Reviewed Pet stores

Reviews

Sanghee Han
at 2024 Aug 03
Sanghee Han
at 2024 Aug 03
Except for paid feeding of a snake, it was good. We expected to feed a snake and be able to touch it, but the staff called us inside the lab and passed the tweezers to feed. It took less than 5 minutes and that was it. This is not definitely worth $25 doing it. So disappointed. However their show for all the visitors was great. The zookeeper introduced 3 kinds of reptiles(a lizard, a turtle and a snake)and could touch them individually.
Liam Murray
at 2024 Jul 27
Liam Murray
at 2024 Jul 27
My wife and I visit regularly. We didn't get our bird here but we felt this store has the best knowledge and experience and consider this our go to store. If we get another bird it will be from here.

So many free flying birds and talkers. You'll get happy birthday and sharky do songs from the birds. Well worth a visit.
Inna Kotenko
at 2024 Jul 23
Inna Kotenko
at 2024 Jul 23
Overall, not bad. But could be better 🤔

From Scarborough to Vaughan took us 45 minutes. The traffic was condensed.

Lots of parking, free. We got inside, they checked us in, briefed and we started our tour by ourselves.

They have so many great species! All of them are rescued which creates a special meaning and appreciation for what they do.

We saw lots of exotic reptiles: snapping turtles, tortoises, crocodiles, kaimans, snakes of different kinds, touched geko and other lizards. Great and interesting exhibits.

Overall, it took us 1.5 hours walking leisurely.

Washrooms are cool as well in a jungle style, with crazy creative sinks and bamboo doors.

Go, check out and we guarantee, you'll love it 😀
Elli
at 2024 Jul 23
Elli
at 2024 Jul 23
Me and my husband had such a great time visiting this place! We learned about the animals and were able to see the feeding of the common snapping turtle. And we held the baby caiman Kevin, such a special moment!❤️And a memory I will forever cherish❤️

The people who work there are so amazing and are willing to answer any question!
Fun for people of all ages!
Lon
at 2024 Jun 29
Lon
at 2024 Jun 29
Very good for the price, the animals were very active and looked very healthy, lots of keepers around, lots of feedings and presentations. I would give 5 stars but for the fault of having a LOT of trouble hearing the presentations due to lack of microphones/the presenters not speaking from the chest. Also sassy croc grabbed the pole right from the keeper very entertaining
Just found this little gem in Newmarket selling Terrariums supplies and a wide selection of reptiles too, Highly recommended and priced very reasonably
Avi Kakkar
at 2024 May 22
Avi Kakkar
at 2024 May 22
The place is welcoming, and I enjoy seeing the free-flying birds when I visit for my bird's grooming My previous experiences have been excellent; however, during my last visit, I felt that the service was rushed and the customer service was somewhat lacking.
C
at 2024 May 22
C
at 2024 May 22
Hands down the best reptile store. The employees are super knowledgeable and kind! Great variety of feeders (worms, bugs, frozen or live rats & mice), excellent variety of reptiles available for purchase. They have all the accessories, equipment, and terrariums you could need. If you have a scaly friend or want one you should ABSOLUTELY go here over petsmart or other competitors, you will not be disappointed.
Katherine Bradley
at 2024 May 21
Katherine Bradley
at 2024 May 21
The staff is awesome. The choices are very good
Please DO NOT go to this store for a cat hair cut. We took our cat there for the first time to get a lion hair cut and before going we asked if they can deal with difficult cats and the answer was Oh yes! We were charged $80 dollars for a hair cut that was supposed to take 40 minutes we were called after 10 minutes to come pick up the cat with an unfinished cut ( they gave us a $20 dollars discount from the $100) but the cut is so ugly, unfinished, unprofessionally done. The legs, the back (between the legs) and almost half of the back were untouched … we went back after 3 weeks to finish the job and the lady handed me the cut and said that they can’t do anything and she mentioned that they gave me a discount. I don’t want a discount, i want a proper cut or I prefer they did not touch my cat the first day . I wish they have told me from the beginning that they can’t deal with difficult animals and that the cat may need to be medicated and let me decide if I want to give it a try or not. I will post pictures and let you judge.
I feel sorry for giving the store one star because the owner has always been very nice to us and we loved going there but I am really unsatisfied with the poor service I received and the way I have been treated when I came back. Sorry store owner!
Great store ! So many beautiful birds flying free and yet the store is very clean. Both of the people working were full of knowledge and happy to answer all of my questions. Reserving and pick up of my bird went very smoothly. The bird himself is extremely friendly and comfortable with multiple family members immediately upon arrival home.
Good pricing, great experience. Highly recommended.
Nancy Lightfoot
at 2024 May 09
Nancy Lightfoot
at 2024 May 09
Very helpful and understanding if you need to make changes for picky pets. The best pet team I have ever encountered. Thanks for everything Lily et al.
Day N Nite Towing
at 2024 Apr 24
Day N Nite Towing
at 2024 Apr 24
Excellent service and the employees are very helpful
Mike
at 2024 Apr 21
Mike
at 2024 Apr 21
Such a cool place to visit. Not as much to see as I thought, but that just means the enclosures are big for the reptiles.
The shows and feedings are a must see. Lots of information. Highly recommended to visit.
Attila J. Bogdan
at 2024 Apr 19
Attila J. Bogdan
at 2024 Apr 19
Ice friendly place to bring kids to pick up pet food. I wish they carry more of the betta fish or other small fish.
Jae lynn
at 2024 Apr 14
Jae lynn
at 2024 Apr 14
My kids loved this place! They really enjoyed learning about the animals and watching the feeding times for some of the lizards and turtles. The show was good, got to see a snake, lizard and turtle up close and got to pet them. The lady doing the show was new so was still learning but did an excellent job! Bathrooms were really cool, made to look like a stream and waterfall, and clean. Nice little gift shop for souvenirs.
Carla D.
at 2024 Apr 13
Carla D.
at 2024 Apr 13
Kyle the Assistant Manger & all the employees at the Regent St. in Sudbury are pheonomal!
I've been having great difficulties with my puppies diet issues & they've been kind, patient & extremely helpful.
It is greatly appreciated.
Thank you so much everyone!

Thank you especially to Kyle she is an excellent Assist. Manager & wonderful at her job!
Carla Day
Came here to buy pet rats and was impressed with the variety they have. Very hard to find rats at Petsmart so I am glad to have a place nearby. The sales clerk was pleasant.
Red Redder
at 2024 Mar 26
Red Redder
at 2024 Mar 26
you would think even store would carry same products but they don't, they haven't even herd of the products their other stores carry...prices are about average to other pet stores, but some more expensive- research before going..and no pets scale which is odd. cause every food product, treat, etc...is based on weight
Erica Lionessa
at 2024 Mar 20
Erica Lionessa
at 2024 Mar 20
I’m a Special Needs teacher and I took my students here on a field trip. It was absolutely amazing and the kids loved it. Very well run, interactive and the staff is so friendly and accommodating of our last minute booking. Jesse helped us and he was the absolute best! Highly recommend.
Got both of my reptiles from here and I will continue to get all of my bugs and supplies here too. They offer boarding options for when you go on vacation and their staff is also very knowledgeable and friendly! I cant count how many times I’ve called Lost World to ask questions or express concerns about my reptiles and they have been more than happy to support and help. Their quality of bugs is the best I’ve seen locally and they treat ALL of their animals with such care and respect. You can tell everyone here truly loves and cares about their job.
Briana Ram
at 2024 Feb 26
Briana Ram
at 2024 Feb 26
I loved the atmosphere of the store! I was able to interact with all of the birds, making me unable to choose! 😆
We settled for a long wanted, Indian Ringneck, and are very excited to take him/ her home!!!

They offer DNA testing to reassure the gender of your bird. They are well taken care of as they await new homes!

Customer service is 10/10, always ready to answer any questions we had! 100% recommend this store! 😊
John Ocean
at 2024 Feb 16
John Ocean
at 2024 Feb 16
Took my little doggie there about a month ago They just started doing dog grooming. This groomer , she was so nice, friendly and professional. She did an excellent job, She followed my grooming requirements Exactly Perfect!!! This is a easy 5 STAR ⭐️⭐️⭐️⭐️⭐️
A++++ Service My dogie looks Happy+Beautiful❤️❤️❤️❤️❤️
Rhonda
at 2024 Feb 13
Rhonda
at 2024 Feb 13
We have been getting our dogs groomed there for a while now. Excellent customer service! Alice is so wonderful with our dogs and she always does an amazing job! Thank you Riverside South Pet Shop 👍😊.
I always nervous about new groomers, as my dogs have had some poor experiences in the past. Yukki and Bi were great. The dogs came back looking & smelling fantastic and they were not stressed, which is an accomplishment as two were blind towards the end. When I had to cancel as the older ones passed away, the owner replied to my message with kind words and expressed the same in person at a later date. Definitely recommend.
Be VERY very clear about what parts of the coat you don’t want trimmed. Otherwise your long hair dog will end up looking like the short hair version of the breed. Unlike a Shih Tzu, a double coat does not grow continuously. It will take up to 6 months or more for my long hair German Shepherd’s fur to shed out and grow back to its full length.
The first time I brought her in, I got 5 star service. I was impressed by the hard work (she was a rescue and such a mess) and she came back to me with her long coat smelling wonderful and looking truly gorgeous.
I expected the same result with the same groomer but we must have had a miscommunication. Now my long hair German Shepherd looks like a short hair German Shepherd with a tail tip that looks like a makeup brush!
New G
at 2024 Feb 02
New G
at 2024 Feb 02
Hi my name is Dominic pulver I run Doms Reptile Rescue in Grand Valley and have just purchased a savannah monitor off them, and I have to say they were freaking awesome the service was awesome as well. I loved the layout of the store and how they were educated on my savananh monitor. My baby savannah monitor is healthy and active as heck. I love my new friend and they held it for me for about a month just for me to have it... and I can't thank you enough for doing that. You guys are freaking awesome... only thing I suggest is next time maybe have a larger container for the monitor species to be transported in. Other then that everything was awesome and I would highly recommend anyone and everyone to buy off them 210% thank you Lost World for my new savannah monitor her name is Delta and she is super cool just like you guys
Anna Cuffari
at 2024 Jan 26
Anna Cuffari
at 2024 Jan 26
Had my dog (miniature golden doodle) washed, groomed and nail trimmed here. Although the groomer did a fantastic job, I have NEVER, paid 130.00 including tax and excluding tip for my dog grooming. I will have to shop around for the next time.
I paid less than 100.00 at the Pet Value on Earl Armstrong for the same services. They don’t currently have a groomer there, and referred me to their Manotick Store and this is why I went there. The one star is based on the cost only!
Avery Gileno
at 2024 Jan 26
Avery Gileno
at 2024 Jan 26
Great service!!!

They have kittens in cages and they let you hold them!!

Very good

My cat likes the food
I recently visited here and was blown away by their fantastic selection of pet supplies! They have everything my toy poodle could ever need, from toys to treats and everything in between. The staff was super friendly and helpful, making sure they explained everything to me and not try to just sell me stuff. If you're looking for a one-stop shop for all your pet's needs, I highly recommend here
I can’t say enough wonderful things about this Pet Shoppe! My groomer Bi and the owner Farshad are wonderful people and every single time I come in I am greeted with a smile and kindness! All 4 of my fur babies are loved and well cared for while they are there and always look adorable after their groom! I feel so lucky to have found this place !! I highly recommend this specialized pet shoppe!! Thank you for all you do !! ⭐️⭐️⭐️⭐️⭐️
Good prices on live food, high prices on everything else and I would put 1 but it really is a good place the reason I would put a 1 is the person working there who worked there for a while is horrible. She is very rude seems friendly but overcharged me on purpose and has a bad attitude. At first you will not think she's that bad but you'll notice make a mistake, forget to say your cricket size and then apologize and ask for it and she'll just with a bad attitude tell you that'll be extra. She is a horrible woman really is and I always get less then what I asked for. I would give this place 4.5 stars if she did not work there, that .5 because dry food is super expensive but still great place horrible customer service
I R
at 2024 Jan 13
I R
at 2024 Jan 13
Very nice store.
Best part for me is self-serve pet / dog wash area at the back.
It's very well set up and has everything you need to wash and dry your pup for only $15.00.
It is a great service!
madeline coulter
at 2024 Jan 06
madeline coulter
at 2024 Jan 06
Giselle and her team are so lovely! I’ve been taking my pup here for walk-in nail trims for the last year or so and we buy our Fromm kibble here. They are quick and careful. They genuinely care about your pup and are always so kind. Great local business!
Dee Whiteford
at 2024 Jan 01
Dee Whiteford
at 2024 Jan 01
Staff is always friendly. They have what I need... and there is a dog wash
They take care of my handsome Tango Haircut bimonthly! I am a happy mama and he is a happy dog! Thank you Bi!
Jianshu Cui
at 2023 Dec 29
Jianshu Cui
at 2023 Dec 29
Our visit to Reptilia Zoo was nothing short of extraordinary! The focus on animal representation, conservation, and education is evident in every aspect of this remarkable facility. The educational tour provided my kids with a fascinating insight into the world of reptiles, and the commitment to conservation efforts was truly commendable.

We opted for the backstage experience, and it was worth every penny. The behind-the-scenes glimpse into the care and conservation work was both informative and enchanting. The staff's passion for their work shone through, making it a memorable and educational experience.

A special highlight was my son's brave challenge to feed the alligator—an experience he won't soon forget! The interactive opportunities added an exciting dimension to our visit.

I highly recommend Reptilia Zoo for families seeking a blend of education and magical experiences. It's more than a zoo; it's a journey into the captivating world of reptiles, with knowledgeable staff ensuring a memorable visit for all.
Janice Zwetko
at 2023 Dec 19
Janice Zwetko
at 2023 Dec 19
The entire team at Pucci Parlour is fantastic. Jenna makes Maggie look amazing every single time. And Maggie loves going to Pucci Parlour.
Ryan M
at 2023 Dec 12
Ryan M
at 2023 Dec 12
WOW!!! I arrived on Tuesday night at 6:13pm and was greeted by a young lady who gave a very high degree of "perfessional"!! customer service. It was very refreshing to be treated so nice. THANK YOU. The store was clean and easy to find what I wanted.
Fou Fou
at 2023 Dec 11
Fou Fou
at 2023 Dec 11
I'm not sure why this shop got any negative reviews. I have been coming since spring this past year to get my cat's claws trimmed and the gentleman behind the counter is very polite, soft spoken and kind. I assume he is the owner. I asked to go back with my cat while she was getting her nails clipped this last time as she is a nervous cat. They said sure and the groomer was very nice and cooperative. She clipped her nails quickly and efficiently. Overall an excellent experience and very reasonably priced. Plus it is in the neighbourhood. Great to support local businesses. The negative reviews are unwarranted. Thanks so much for the fabulous service!
Colleen Keast
at 2023 Nov 30
Colleen Keast
at 2023 Nov 30
Excellent service - knowledgeable and accommodate needs whenever possible. I have 2 dogs and spend a lot each month in dog food, etc. The Pet Valu closer to home told me I was not entitled to a free bag after purchasing so many of a certain brand. This Pet Valu told me I was, so I trust them more.
I love this store!!
This store really loves birds and pets and it shows in the service as well as products available. This store really loves birds and pets and it shows in the service as well as products available.
They have beautiful perches and bird safe toys for all sizes.

They were able to DNA my green cheek conure Maui to be a female and groom her nails and beak every few months.

(The photos are of the travel cage I use as a sleeping night time cage for Maui. Everything was purchased at the store.)
Sean Dhaliwal
at 2023 Oct 27
Sean Dhaliwal
at 2023 Oct 27
Brought in my 115 pound Mastiff mix for a nail trim. He is normally not cooperative during nail trims but the owner Giselle and her team were able to complete the task with ease. (without wrestling him or using a muzzle)

Spoke with her afterwards and she gave some great tips for his allergies. We just moved to the area and will definitely be back!

All the staff was very friendly and nice clean salon.
Mat H
at 2023 Oct 08
Mat H
at 2023 Oct 08
Fantastic reptile shop. My son had his heart set on an Axolotl for his birthday (that they did have in-stock), but once we got there he found a bearded dragon named stumps (missing a few toes just like me lol). I've never been a "reptile guy" but the staff was very knowledgeable and walked us through everything we needed to know. Very patient with an astonishing amount of questions from us (normally I have google to answer my questions lol). They had everything we needed in-stock ready for us to take him home. We couldn't be happier with Stumps the newest family member.
Michael Garcia-Feliz
at 2023 Sep 28
Michael Garcia-Feliz
at 2023 Sep 28
Went here for the pet wash highly recommend great way to keep the pup clean. They have towels, treats, and soap to keep you furry friend clean
We took our dog Koda here for the first time this weekend. He came back happy, adorable and smelling amazing! Thank you so much to Giselle. We already booked Kodas next groom with Pucci Parlour!
Theresa L
at 2023 Sep 09
Theresa L
at 2023 Sep 09
Always have had a good experience. Knowledge, helpful and friendly staff. Helpful with returns. Good selection!
Lucy Wei
at 2023 Aug 04
Lucy Wei
at 2023 Aug 04
Amazing service! ordered 120gal enclosure and they delivered it to my home, they also reply very fast to questions. Probably the most reasonably priced reptile accessories seller in the GTA as well, definitely recommend.
radio head
at 2023 Jul 31
radio head
at 2023 Jul 31
This is the best parrot store in the GTA area compared to others I have seen. The parrots are adorable, friendly, happy and healthy. The owners are such lovely people who truly care for these creatures instead of keeping locking them in small cages (which many parrot stores do, unfortunately). Please check them out!
The birds are really happy and healthy here. We went to see the birds, not intended to buy one. But all the birds were very tame and interactive. We ended up getting an Indian ringneck. And the best part was when we went through first avian vet, they said our bird is very healthy and well raised. We are so fortunate going to this store and the meeting the staff and owner.
Knowledgeable, friendly staff. Very welcoming. They answered all our questions and helped us purchase our latest Bearded Dragon. Thank you again, Phoenix is doing great in her new home. We'll be back again soon for crickets and worms.
Joshua Woolridge
at 2023 Jun 09
Joshua Woolridge
at 2023 Jun 09
Exceptional customer service! Ordered a kit and received the wrong one, someone from the store actually drove down and replaced it with a better one! Great knowledge and prices as well, will definitely be ordering again.
Denyse Villeneuve
at 2023 May 09
Denyse Villeneuve
at 2023 May 09
The dog wash is awesome. They have everything you need: shampoos, towels, dryers and even a bag of treats for your pet. The associates are so helpful. They never rushed us and even brought us a bigger dryer to help get our chow-chow’s undercoat dried. The price is very reasonable for all you get. Thank you for all your help Pet Valu!
aliza alli
at 2022 Nov 29
aliza alli
at 2022 Nov 29
The birds are all so sweet and are well taken care of! The staff are super knowledgeable and are very helpful when recommending toys, cages, and food. All of the birds are very friendly and are free to fly around the store, which is such a unique experience.

I would highly recommend coming here when wanting to look for a feathery friend ❤️
Sarah
at 2022 Oct 24
Sarah
at 2022 Oct 24
The staff at Pucci Parlour take amazing care of their clients (with and without fur). A pets comfort and safety is a big priority for them just like it is mine for my fur babies. Our groomer Giselle took great care of Pixel and helped make her confident again. New hair new me is Pixels motto after her yearly lionshave and Pucci Parlour is the place she goes to get her MOJO back!
Chelsea Slater
at 2022 Aug 19
Chelsea Slater
at 2022 Aug 19
Thank you so much to Jenna at Pucci Parlor for grooming my girl. She's a bit of a chicken and can be reactive sometimes but they treated her with care and she came out looking so fresh and clean! We'll definitely be back :)
Jasmine Dubecki
at 2022 Jul 31
Jasmine Dubecki
at 2022 Jul 31
This is a phenomenal location. My dog hates getting trimmed (my fault) but they get it done quickly and he is always looking so dapper and happy after. THANK YOU!

Update: He goes right in and even gets excited when I tell him he's going to see Hanna.
Kaitlin Venneri
at 2022 Jul 20
Kaitlin Venneri
at 2022 Jul 20
I had a great experience with ordering a large terrarium for my snake. It couldn't be shipped via the website due to the size, but I reached out on Instagram and Marvin replied promptly, manually helped me create an order and found a shipping method that was quick and reasonably priced! Much appreciated! :D
Andrew
at 2022 Jun 13
Andrew
at 2022 Jun 13
Ordered from the US. I knew shipping would take a bit however I am still confused why it’s shipping from China if your company is from Canada and the product is from the UK. Good selection and Carries Pangea. Shipping for 60 days in this economy seems a bit excessive
Andrée Laprise
at 2022 Apr 09
Andrée Laprise
at 2022 Apr 09
What a great customer service. The Reptizoo glass paludarium I wanted could not be sent by mail due to its size. As I am living far from Markham, Marvin litterally went the extra mile to help me get my paludarium. I really recommend this store!
Sherman Chan
at 2022 Feb 03
Sherman Chan
at 2022 Feb 03
They have excellent reptile terrariums in many sizes. I wanted to purchase a terrarium for my reptiles and required a terrarium around 180 cm long most other stores didnt have them but surprisingly they had some
Cat C
at 2022 Jan 05
Cat C
at 2022 Jan 05
Ordered 2 terrariums and they arrived the next day! Great communication & service - thanks again Marvin!
Mark Badcock
at 2021 Dec 15
Mark Badcock
at 2021 Dec 15
I had a difficult and fragile order that I needed shipped across country. Items well taken care of and shipped very promptly for a reasonable price. Staff had great contact with me the whole time. When something was wrong with a small part of the item that wasn't in any way their fault, they took care of that for me right away.
I will certainly look to them again when I need to make another purchase.
Victoria Rintoul
at 2021 Apr 16
Victoria Rintoul
at 2021 Apr 16
My handsome boy with his after and before in the photos. Pucci Parlour took such great care of him and did such a wonderful job on his haircut and grooming. Charlie can't wait to return for another spa like visit! "Thanks for the great hair cut!" - Charlie