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Great escape rooms and really lovely game master (I think his name is Oleg?). We've enjoyed all our visits and would love to finish all the rooms!
Have done a couple of rooms here now, Dreamscape and Rameseize. Both were really good.

The puzzles were at a good level and satisfying to solve. The themes were good and the hosts did a fantastic job. (Shout-out to the lady with the pink hair who hosted us today for Rameseize. Alas I forget who hosted us for Dreamscape as that was a while ago!)

Both rooms had a great sort of scoring system where the win condition to just escape is quite a low bar, but if you solve all the puzzles you get additional treasure/loot/etc. This works really well to provide a satisfying experience.

Will be coming back to do more rooms for sure!
We did the Rameseize room, because we liked the concept of there being 3 stages of puzzles and not getting all of the relics didn't mean a fail. Unless you're me and you want total victory or nothing 😅

But we got all 3 relics with time to spare! The room was well designed allowing us to progress on various parts independently at times. Puzzles only required observing and thinking, with only one final part at the very end demanding a little bit of dexterity. The "guest in the room" giving clues and time was not something I'd seen before and is a good idea to keep the immersion.

Would happily come back to try the other rooms!
Booking was easy. We had a friendly welcome & rules were explained. Help was given al9kg the way if it was required in a friendly, humorous manner. Our team enjoyed the experience & would visit a different escape room within cryptology again.
We completed the Cyphording 1.5 room in 48;57.1 and had a great time! Benji was a fantastic host and slipped in to character the second we crossed the threshold. We were provided with helpful hints and had a lot of fun! We would definitely book again.
Compared to other softplays it was not too busy, for a saturday, spacious and clean environment, apart from soft play there are arcade games , pin ball machines , sweet vending machines , so bring change as they don't have a onside cash machine and the lady on the counter didn't have any change , parking was an issue had to use side road.
Great time at the escape room! The room host Emily was very fun and played the character so well! Will definitely be returning to escape some more scenarios!
Good clean soft play for kids very big and spacious. Before you do check about the sessions as you just can't walk in they do 2 hour sessions. Good place definitely recommended
Sam C
at 2024 Jan 03
Sam C
at 2024 Jan 03
Helpful staff! Answered all my questions over the phone and dispatched my items quickly. Thank you
First visit as a group of 7 work colleagues and we did the Rameseize Room. Really enjoyed it, great room and lots of fun. Benji was brilliant with setting the scene and the whole experience and to top it off, we successfully completed it and escaped!! Would definitely go back to try another room whenever we in the area.
Ravi S
at 2023 Nov 22
Ravi S
at 2023 Nov 22
Thank you so much for hosting my daughter’s 3rd birthday party. My daughter, family and friends all had a great time. Millie our host was absolutely brilliant and I didn’t have to worry about a thing. Everything was smooth and well organised. Booking and any changes was quick and easy, friendly staff, spacious, clean and the food was good. Thank you again Ayla had the best time!
Rizwana M
at 2023 Nov 18
Rizwana M
at 2023 Nov 18
Our regular soft play. Absolutely love this place. Very spacious, huge play area, lots of comfortable seating for parents to relax and lovely food! Quiet sessions available Sunday mornings which is a life saver. Polite staff. I'm so happy to be local!
Sandy Meggs
at 2023 Nov 16
Sandy Meggs
at 2023 Nov 16
Great service - fantastic store manager and staff - couldn’t do enough to help me. Highly recommend - Thank you
We played the robbery escape room. It was by far the best i have been to. While not visually amazing, its puzzles were varied and non linear which allowed all members of the group to contribute and solve puzzles at the same time. Cannot recommend enough.

Staff were great too!
It is very good to spend time with family. Very large play space. The children are happy with the atmosphere. We come practically every weekend. Those who write reviews about cleanliness should know that, first of all, you must respect cleanliness and then there will be no mess.
We are childminders and have been coming to spacehoppas for more years than I care to remember, the staff are lovely, can't do enough for you. The children we take know the staff well and look forward to visits.
Staff are friendly and welcoming. Food is lovely
Charlene
at 2023 Oct 12
Charlene
at 2023 Oct 12
As a regular visitor with my children I can not fault the venue or their staff. All the staff are so friendly and polite and engage with me and my friends in a kind and approachable manner.

My children really enjoy attending this soft play. It is always clean and a good open space.

The food is always lovely and are good portions.

Earlier this year I had my child's 3rd birthday party here, it couldn't of gone better!!! Every member of staff was so accommodating and other parents have commented how good it was and all the children had a great time! Other parents have booked a party following coming to ours.

A special mention to Michelle who we see weekly, whom really makes us feel to comfortable and welcome. She is so friendly and she should be recognised for her fantastic customer service.
Eve Fletcher
at 2023 Oct 04
Eve Fletcher
at 2023 Oct 04
Full of toys for kids of all ages but not what I wanted! but the staff were very helpful
Frazer Peters
at 2023 Oct 02
on GAME
Frazer Peters
on GAME
at 2023 Oct 02
I asked for a refund for a game I no longer needed, and i haven’t received the money back from them and it’s been nearly a week.

I’m still waiting for the £69.98 to go back into my bank account ! 💰💰💰😡😡😡

Not happy and I’m thinking of not using them anymore ! 😡😡😡

Game store in Worcester sucks !!!! 👎👎
Alveinus X
at 2023 Sep 13
Alveinus X
at 2023 Sep 13
Amazing place!
Awesome range of models and modelling accessories.
What really sets this place apart is the large gaming hall and helpfu,l knowledgeable staff. Dozens of tables for playing any games of your choice with stacks of scenery for terrain of all types when wargaming.
There are even purpose built paint stations with loads of paint/tools for public use.
Cheap and easy to book and also has a fully licensed bar with a good range of beverages at reasonable prices.
You can get lost in this price for hours/days/your life.
Kieran Robinson
at 2023 Sep 12
Kieran Robinson
at 2023 Sep 12
Good staff but the store being going down hill last few years. Selling more toys then games, few years ago when they just Selling video games that a good time ago
Tranz Former
at 2023 Sep 10
Tranz Former
at 2023 Sep 10
09/Sept/2023
Stockport branch
Incompetent cashier.
Unwilling manager.

Prior to purchase I specifically asked about the refund process to which I was told everything (ie keep package unopened etc), but failed to mention about refund being in the form of exchange/credit note. Had I been correctly informed of this I wouldn't have bought the item.

The male manager got involved and he was told about failure of important refund 'exchange/credit note' information. The manager was all to eager to state 'Its basic legal stuff no cash refund, its all here in writing'.

Unfortunately I declined the exchange/credit note (hardly ever buy from Game) and took a financial loss.

I'm sure a full cash refund would have been an option as a gesture of good will on that occassion.

Bad customer service and defiant attitude from both cashier and manager.

I would of happily taken the loss of chin if I was only been told the full story and if their customer service would have been better.

If you are in two minds to purchase from Game, considering the exchange/credit note refunds and poor customer service. From my experience I would definitely avoid dealing with this company and buy on Amazon where refunds are dealt with correctly.
Danielle Bagshaw
at 2023 Sep 08
Danielle Bagshaw
at 2023 Sep 08
Always great selection of toys for the kids
Great place big open space.
Big soft play climbing frame
Definitely lots of wear and tear on the place.
Could do with a massive clean.
Very dusty and sticky
My little man had a blast tho so that's the main thing
The guy who sever me stoped harf way thort to talk to someone els who just walked in he didnt give me my change when i asked if it would be possible to get a less damged case he gave me a funny look and just said no (im not anoyed he said no even thow i dont see it being a big problem with my request im anoyed i got a derty look) he didnt seemed to be happy and seemed ok taking that out on customers and honestly if hes so unhappy in his job maby its time he looks for a new one because its not good for him are the business as now i wont be coming back would rather shop online but i try not to to keep the high streets going
Paul Reeves
at 2023 Jul 23
Paul Reeves
at 2023 Jul 23
Staff very friendly and offered us a game with the nerf guns! We had a blast,,!!
Tucked away in the upstairs of sports direct and easy to miss, but surprisingly still has a pretty big range of current and second hand titles, as well as toys and gaming accessories.
Ryan Reed
at 2023 Jul 02
Ryan Reed
at 2023 Jul 02
Good customer service and reasonably priced. One item has taken a long time to arrive (due to suppliers so not their fault) and one parcel arrived damaged and missing paints, which they rectified quickly.

Some items are a decent price, others are a bit expensive.
Manky Bee
at 2023 Jul 01
Manky Bee
at 2023 Jul 01
My first visit to Element Games with my wife was for the purpose of finding a place where we could gather with our buddies for MTG events and casual play. As we stepped in, a friendly staff member named Rupert warmly greeted us, instantly making us feel at home. His exceptional customer service skills were spot-on, striking the perfect balance between attentiveness and giving us space to enjoy the experience.

Rupert went out of his way to guide us through the bustling store, informing us about ongoing activities and upcoming events. It was a pleasant surprise when he handed us a promo card and a welcome booster, adding to the excitement of our visit. Setting us up with a land bank for our winston draft further impressed us, as it showed their commitment to enhancing the gaming experience for their customers.

Although some others have raised concerns about dustiness, grottiness, and plumbing issues, I personally didn't find them to be major drawbacks during my visit. However, I understand that these aspects could be potential drawbacks for others, especially those with mobility issues, as the store is located in an old Victorian-era factory without a readily accessible lift.

Overall, my experience at Element Games was fantastic, mainly due to the warm and inviting atmosphere created by Rupert and the excellent services provided. While the store might have a few minor quirks, its friendly staff and dedication to gaming enthusiasts like me make it a top-notch destination. I'm eagerly looking forward to becoming a regular and sharing many memorable moments at this vibrant gaming hub.
Debbie Smith
at 2023 Jun 27
Debbie Smith
at 2023 Jun 27
Love it here! Great atmosphere, great people!
The shop is well stocked for all things table top: Magic the Gathering, Warhammer, Star Wars and much more.
The gaming room is big, and everyone is really friendly and happy to share knowledge and wisdom about the games. The bar does alcoholic drinks, hot and cold drinks, and there are snacks too. You can order from your table, or you can order from local takeout places, and they'll deliver it to the door or sometimes even your table!
The only downside is accessibility; the stairs up are pretty steep and uneven, so for someone like me with mobility issues, they can be a little painful and awkward. Other than that, all good. 100% you should visit if you're into tabletop gaming 😊
Rich Houghton
at 2023 May 30
Rich Houghton
at 2023 May 30
Awesome customer service. I went in completely new, looking to get into the hobby & the team were super helpful. Thanks to Liv for explaining all of the factions in just enough detail and helping me find everything I needed to get started. I would definitely recommend this store, and I will certainly be coming back.
Filip
at 2023 May 05
Filip
at 2023 May 05
I was quite hyped coming down here for the very first time. I've never been to a dirtier shop in my life. I actually think it's cleaner outside the shop than inside. Said hi to the guy in the front desk, he didn't even bother to rise his head up not to mention the answer. Did he register I entered the shop and walked passed him? Don't know. The paints are all over the place, dirty, dusty, all in mess while staff chatting happily and ignoring my presence. I was struggling to find anything in this mess, nobody bother to ask me if I needed help. Like actually, how can you not be disgusted to work in such place? Junkie's houses must be cleaner. Jezus christ. Shame on you guys. That's the longest one star review in my life and i had to give it to the shop of the hobby I love. Shame.
Gary Thompson
at 2023 Apr 27
Gary Thompson
at 2023 Apr 27
Great shop, with loads of range to choose from and really friendly staff
Lada Budilova
at 2023 Apr 04
Lada Budilova
at 2023 Apr 04
Great selection of international dolls. Very fair prices and frequent sales makes it the best toy shop in Stockport. The staff is also polite and helpful.
Lots of other cheap toys for the kids other than video games
Lewes Preece
at 2023 Feb 21
on GAME
Lewes Preece
on GAME
at 2023 Feb 21
This review is not about this store, it is about all game stores of late.
I live in Hereford and was going to upgrade to ps5 but was told in Hereford they don't do part ex deals, so I went to Worcester store in house of frazer, was told it was too late in the day as they would be closing in less than an hour. Went back to Worcester again and was greeted by someone who said it was his first time alone in store so could not deal with the exchange and advised I use the other store located next to the Asda store.
I went there and was told the systems were down so they could not process the deal and the other store knew this.
I have been a game customer since they first opened and have stuck with them despite many games being cheaper online, however I must say that the business has gone downhill and I will no longer be making use of them and will buy all my games and consoles online.
Just as a footnote the part ex deal for a ps5 is only an instore deal.
One lost sale and future sales.
Avoid this company and go online.
Paul Burton
at 2023 Feb 07
Paul Burton
at 2023 Feb 07
Great shop with friendly staff. Always happy to help with my queries, overall great shopping experience.
Brain Storm
at 2023 Jan 28
Brain Storm
at 2023 Jan 28
You find some great bargains and they do help where they can. Improved massively over the decades. Core staff are great only one working there atm who should leave his personal sense of humour at home. Buy-back options can be beneficial in times of real need but can also become a bit of a spiral to fall into. Great to buy/sell there though. Research your own best prices first then check the store/take in your items 👌
R.M 00
at 2023 Jan 21
R.M 00
at 2023 Jan 21
Just nipped in for a quick look. Clean store, lots of gaming platforms. Friendly sales assistants.
R.M 00
at 2023 Jan 21
R.M 00
at 2023 Jan 21
Popped in for a game controller, they had quite a few for a reasonable price of £24.99. Bit dirty but nothing a good clean won't harm. Friendly service and lots of sales assistants around ready to help.
Adam Howes
at 2023 Jan 13
Adam Howes
at 2023 Jan 13
Purchased a excellent Japanese/Chinese ornament a real standout item,it was really inexpensive price & in excellent condition, I bought it on there web shop so it had to be posted,it turned up very fast & wrapped very well
Got a faulty toy for Christmas, just wanted an exchange and couldn’t find the receipt. Asked the manager and he “looked through the transactions” and “couldn’t find my receipt”. Even though I told him the date bought, time, and card used. So I’m now left with BROKEN TOYS FOR A 2 YEAR OLD.
I WILL NEVER GO BACK THERE AGAIN.
George G
at 2022 Nov 22
George G
at 2022 Nov 22
Great toy shop with lovely helpful staff. Apparently very popular with 8yr olds 🎅🏻
Keith Henshall
at 2022 Nov 16
Keith Henshall
at 2022 Nov 16
Love this store. My lil girl loves the pocket money affordable toys & they have the biggest & best toys for reasonable prices.
Went to sell some gold and was served by the lovely Lindsay (hope I’ve spelt her name right), she was so helpful and patient! Very pleasant experience and carefree transaction! 10/10 would recommend, thank you! Also, after getting 3 quotes prior on same day, cash converters offered the best rate!
Bashy Boo
at 2022 Nov 06
Bashy Boo
at 2022 Nov 06
Nice clean store, staff were friendly and there was plenty of options to chose from.
austin stott
at 2022 Nov 03
austin stott
at 2022 Nov 03
There's a good selection of toys from baby upwards, but it is a bit expensive but that's not unusual for Macclesfield, I bought my son a pack of top trump cards for £6 😫
Colin McDermott
at 2022 Oct 17
Colin McDermott
at 2022 Oct 17
Definitely my first stop to feed the Games Workshop plastic crack habit!

Luckily live 20 minutes drive away, but mostly use the mail service that is first rate.

Just double check that what you order is in stock, as the whole order will be only shipped when complete. But the staff are great and a quick call and change to a paint that was in stock, and my whole order arrives 2 days later!

Absolutely first class place and while I don't play. I just like the painting, expanding my collection and the lore, they have an extensive area for tables for those that do
Abdul Naweed
at 2022 Oct 04
Abdul Naweed
at 2022 Oct 04
I’ve been a regular with Cash converters Stockport. I don’t have any complainZ with the service I’ve alwayZ been provided by The majority of the staff who are brill. But I’m gonna say that the managerZ are also very helpful and understanding. So trying alwayZ to get the best deal for me (aka customer). Keep it up and you will alwayZ have customers being happy and pleased in your services provided. Thank you Gary the man with great customer service and care. A brilliant worker I’ve alwayZ seen busy working. Respect C.C people.
Sie Barlow
at 2022 Jul 05
Sie Barlow
at 2022 Jul 05
Like many branches and other similar stores, I think some of the prices are extremely unreasonable. However, that said if you are willing to look, and make repeat visits, you can sometimes find good value second hand products that are worth the investment
Daniel Sawyer
at 2022 Jun 09
Daniel Sawyer
at 2022 Jun 09
Great store, good selection of Gundams and cheap prices.
Gary H
at 2022 May 07
Gary H
at 2022 May 07
Bought a snes and scope today with arron at the Stockport branch, fantastic guy, friendly, very easy to deal with, couldn't help me more, fantastic experience and definitely dealing with him in the future.
Bought proffesional cordless Bosch drill after asking for discount as I'm a regular cashconverters' costumer. Shop manager answered me with the asking price within 5 minutes and I'm very pleased with the drill.
Nikki Lunn
at 2022 Feb 17
Nikki Lunn
at 2022 Feb 17
Friendly staff. Tho there was no prices on the shelf for most of the lego section which I found inconvenient.

Clean store, fast check out when buying items.
Kieran
at 2022 Feb 05
Kieran
at 2022 Feb 05
Alright Game store, only real complaint would be that they seemed to just stock more toys than games nowadays. Game prices tend to stay quite high and they don't really ever do deals on a wide selection of games just old titles that performed poorly. Other than that it's a Game store.
Sam Beesley
at 2022 Jan 29
Sam Beesley
at 2022 Jan 29
I had been looking for supplies to make a custom forest theme for my 30k blood angels army. I had seen a wide range of products available on the website and had good experiences with what i had bought so far online. Went to the physical store and as i thought, the range was far more vast than the website conveys. Found ideal products from a great variety of brands such as greenstuff world and many more that were exactly what i was looking for. I would definitely recommend the store if you want inspiration or hobby supplies. The staff were very helpful and friendly as well, which is always a deal maker or breaker for me.
Karen Robinson
at 2021 Dec 06
Karen Robinson
at 2021 Dec 06
This is a smaller toy store than the ones I used to go to with my children but it has a massive selection of toys, condensed into the space perfectly. It's nice to be able to get in and out in minutes instead of hours. The staff are extremely friendly and helpful and know exactly where everything is. 10/10 recommend.
In my opinion, Game (Stockport). Is a very friendly place to purchase games from with warm staff who try their best to help you. Game also resurfaces their disks so no scratches and can resurface any disk if I scratch one. Loads of games at decent prices and your straight in and out with no messing. 10/10
Scrump Trump
at 2021 Oct 23
on GAME
Scrump Trump
on GAME
at 2021 Oct 23
Shocking took xbox console in for trade in was told we can't accept it due to hardware fault and not being able to connect to the Internet! Well why does it work on two other WiFi connections? Would help if you wasn't using a iPhone to test it
Spikeenick Per
at 2021 Aug 25
Spikeenick Per
at 2021 Aug 25
went in asking about some items for my 2 young girls. the staff were helpful and masked, they showed me around and discussed the different options I had and were responsive to my children.
The store was clean and tidy, will definitely go here for any of my considered purchases.
Emma Thacker
at 2021 May 23
Emma Thacker
at 2021 May 23
Nice store, with friendly staff. Good selection of toys. Can sometimes get good deals on certain toys which is handy especially when it comes to buying presents, either for birthdays or Christmas.
Andy Fox
at 2020 Aug 25
Andy Fox
at 2020 Aug 25
They don't bother you if your just browsing. Was a nice shop ideal for all ages. Saw a lovely big cuddly bear £40 very tempted but my age was the issue! Next to the banks too. 5****
Al M
at 2020 Jul 08
Al M
at 2020 Jul 08
I purchased a mobile phone from the Worcester Cash Convertor Store.
Contacted the store direct and was given a detailed description of the condition. It arrived 2 days later as described. Very pleased with the product and service of the staff. I would use again.
Jordan Harris
at 2020 Jun 25
Jordan Harris
at 2020 Jun 25
I ordered a watch from them; unfortunately, there was an issue with delivery which after some time was found out to down to an incorrect postcode on my behalf. The person I talked to, Mark was very helpful and helped make the hole issues allot clearer. Thank you very much for your help with this order.
Gee Brooks
at 2020 Mar 30
Gee Brooks
at 2020 Mar 30
I was so pleased when they made Ian the manager. He is the kindest, most helpful, friendliest guy - and deserves so much respect for the job he does. Since he has been in charge , the staff seem a lot more relaxed, friendly and genuinely happy to help. He is very hardworking and always goes above and beyond to accommodate the customer. I always know that if I ring Ian he will do what he can to help me. Nothing is ever to much trouble for him - and no one deserved to be made management more than him. He’s got a good heart, maybe too good for this line of work? If I was management I would never let this guy go! He brings humanity to the work you do!...
As a side note - Ian NEVER forgets your name, your other half’s name, your kids name or what’s happening in your life! This is a guy who really does care..
Andras Bikadi
at 2019 Dec 03
on GAME
Andras Bikadi
on GAME
at 2019 Dec 03
Mostly overpriced, often the used items are more expensive than the brand new ones at other places. Small shop with very limited stock and even thinner variety. Sometimes there are pretty good discounts, but it would worth more going online rather than into the shop.
richard charter
at 2019 Oct 08
richard charter
at 2019 Oct 08
I always buy gifts for the kids from the Entertainer.Good Prices and big selection.
Pepe Mag
at 2019 Sep 09
Pepe Mag
at 2019 Sep 09
Fantastic people always ready to help when you most needed. Ian the manager and Jason people I know from there were always very helpful and friendly. Normally if people are rude to them of course they have to be rude as well but I never saw them been rude to no one.I go there for about 7 years and I have always a smile and people ready to help me. Many thanks
CJ 81
at 2019 Jan 09
on GAME
CJ 81
on GAME
at 2019 Jan 09
As a parent of a gamer who knows nothing, the staff are always friendly, approachable with full knowledge about the products. They are always aware of affordability and always advise rather than push expensive products on you.
Well done staff of Worcester game your customer service is always the best I experience no matter where I shop 😊
Ian Bellingham
at 2017 Nov 23
Ian Bellingham
at 2017 Nov 23
Great choice of toys for all ages, at competitive prices.
Lee Day
at 2016 Dec 29
on GAME
Lee Day
on GAME
at 2016 Dec 29
Staff knowledgeable, but the prices!! How can pre owned games be more expensive than brand new? But the brand new prices are order in!! Call of duty £20 brand new £35 pre owned but the new copy has to be ordered in. What shop dosent keep call of duty on the shelf, all the new games on special offer are out of stock as always
Sweaty Boi
at 2016 Nov 07
Sweaty Boi
at 2016 Nov 07
Ordered a keyboard online for next day delivery, 3 days later a laptop turned up at my door instead. Still waiting for the keyboard almost 7 days later. Absolutely disgusting customer service, rude staff and poor management. Assistant manager spams my phone with calls daily. Should be reported to trade standards.
martin jones
at 2016 Sep 11
on GAME
martin jones
on GAME
at 2016 Sep 11
I think the owners of this store are out of touch with the hole system. The games are hugely overpriced, and the trade in prices are a joke. Not once have they ever beaten trade ins at any other store. I used to shop here all the time, I would buy games on a monthly basis and didn't mind spending 2 or 3 pounds more than I could get them for online. Then it changed from Gamestation to Game and all the offers you used to get with Gamestation went too. It seems that Game don't care anymore. They seem to be happy trying to rip off customers. They sell pre- owned games buy one get one half price, but they are already twice the pre- owned price of other retailers. Also the price in store should be the same as their online price. The only good thing about this store is the staff, but that's not enough in today's bargain hunters market. You need to do better Game !