Superdrug Health Clinic

Jo the nurse was absolutely fantastic. Went for travel vaccinations - Jo went through all the advice on which vaccines to get, and general really helpful healthcare advice while abroad. Went through everything clearly and made us feel comfortable to receive the vaccinations.
Didn't push/oversell more treatment than required.

Had some blood taken and the nurse was great

When I arrived to the Pharmacy, all the staff was chatting, when one of the satff saw me she came to help me. I explained I needed to collect some blood, she replyed I had to book on the phone. But she wasn' t friendly or nice. Not even a smile.
You should teain your staff to smile and be nice to your clients...after all we are the ones who pay you your wages. Probably you should have a different attitude. Won' t go back anymore.
And the managers should all have a training in clients service. Thank you.

Welcome. I have an appointment with you. I would have needed a Yellow Fever vaccine for travel. I left, greeted by a sullen, rude lady. He said he should be vaccinated 10 days before traveling. Which is not good! I ask to do a visa ??? It is not possible to obtain a Visa in 10 days. His attitude was inappropriate! Then I’m going somewhere else that doesn’t make them that way to man. Thank you for this bad service!