Jiffy Lube

Once again great teamwork and friendly attitudes at the Anderson Ln store in Austin, TX. I received an oil change, state inspection, terminal cleaning, fluid top off, tire pressure check, etc all within about 30min despite them being busy! Also have to say it was super cool to see multiple women working there- hell yeah!!

I had such a good experience at this Jiffy Lube. I had like half the crew working on my car. I went in for a standard oil change and asked trey to take a look at my trunk which had a broken latch. He agreed and ended up taking apart the whole trunk and latch and spent at least half an hour trying to fix it. this kinda stuff isn’t even listed on their services. They really went above and beyond with customer service to try to help me. I still owe him a 12 pack. just kidding. I will definitely be coming back to the same Jiffy Lube in the future.

I don’t always have a great experience at Jiffy Lube but I always have a great experience at this location. The staff is honest and efficient. They tell you how long the wait is going to be and it’s almost always faster than they say. They don’t talk down to you or try to up sell. Nisha, Jay, Nem, Linia, Angie, and Trae deserve raises.

Easily the best Jiffylube I've ever been to. Trey was a Rockstar, he went above and beyond taking some extra time to show me how to use my car's excessively confusing digital display. Awesome team, super fast work.

This was the first time I’ve ever came to this place and the customer service there was just stellar. Trey and Angel was so kind and sweet, and because of Trey and Angels professionalism and kindness, I will definitely be coming back again next time I’m due for another oil change. Thank you gentlemen for all of your hard work. I see you 😄

I was impressed by the tech who made a point to ask if I was due for an oil change because the oil still looked great. He understood when I said I was about to take a 6000 mile road trip. They all did a great job and I felt safe there. What struck me was the genuine honesty. He wasn’t just trying to make a sale, he was looking out for my best interest. As a woman, that matters a lot. I was so thankful that you have honest, kind, respectful, hard working men at your location. Way to set the example, guys.

Staff were extremely helpful; caring, informative, friendly, and did an amazing job. The staff went above and beyond while performing a routine oil change. They noticed things going on with the vehicle and informed me what was going on with the vehicle. They even offered to fix the skid plate which was beyond their required job duties. Because of the staff I am able to now make the repairs needed to the vehicle before they get worse or cause a roadside emergency. I highly recommend visiting this jiffy lube location. If upper management see this review, Give your staff a pay raise and make the staff feel as appreciative of them as I am.