HCA Florida Normandy Park Emergency

Horrible care!! Dr. Mui & Dr. Atteslty(spelled it incorrect but you know who I mean) are both bad. They both made my wife seem like a bother and act like they have better things to do. They look at us with no real answer shaking their heads with arm and palms looking unbothered , show huge lack of concern, and simply just seem like they’ve lost passion for their important roles. Both Dr’s and Nurses don’t communicate with patients and they show that display of lack of care along with always busting veins. I always recommend to simply pray to God to heal you but I heavily encourage that you do that instead of going to this ER go somewhere that actually cares for your well being and know they get paid to help people not just to show up, get paid, then go home. I pray they can come to realize what they need to act like especially in their roles, nurses included.

Dr. Attesley & nurse Christina should be ashamed of themselves. Was treated her 2 days ago for strep and went back due to swelling and rash on my body. Dr has 0 bedside manner. Came into the room rolling his eyes and arms crossed, very unapproachable. Dr Attesley proceeded to tell me how I needed to take antibiotics for my infected tooth which is not a thing. I was on antibiotics for the strep. And when I told him that wasn't what I was seen for it was strep he became physically visible that he was irritated with me. Which made me emotional then nurse christina asked what was wrong with me and when I said they made me feel like I was an issue and I didn't want to be there anymore her response was "well, go then. We aren't holding you hostage." Absolutely unprofessional and disheartening that this is what this place has become.

DO NOT GO TO THIS LOCATION. I really did not want to give one star. I took my 8 year old granddaughter there. She was very sick, crying, and moaning. After 1 1\2 hours she was placed in a small room to be triaged. After 5 mins I went out to find out when the nurse was coming in because my granddaughter was moaning. The charge nurse Kimberly came in. She told me I will be in here when I get around to it. She gave me a nasty lecture. That was it for me. We left, took her to Wolfson and she was triaged and saw the Dr within 30 min.

I took my wife here for her having symptoms of a allergic reaction,she was totally dismissed, nothing was done to confirm nor deny this, the doctor came in talking about her tooth & then he was corrected & i told him i was concerned she was having a reaction to a steroid she was given 2 days prior at this location which might i add no labs or test were done , they justt hrew some meds at her & had us in & out in 20 minutes no way they could have done a proper diagnosis & was told it is impossible to be allergic
to a steroid & she was told to go home & take some benadryl & when she expressed her concerns on how she was being treated she was told to leave that they don't hold people hostage. I'm not a doctor but I do know there can be serious complications from taking a steroid.

.https://www.nhs.uk/medicines/prednisolone/side-effects-of-prednisolone-tablets-and-liquid/ fa

I'm very confused of what just took place & concerned for the safety of future patients that may fall victim to this kind of treatment from this staff. Their lack of proper diagnosis & treatment is going to end up killing someone. This is a textbook case of malpractice. I will be speaking with an attorney about this matter.

Thus place is a rip off! They couldn't find out what was wrong with my son and just gave him pain meds. Now I'm still receiving bills from 6 months ago! They bill for every service separately. Then they don't share insurance information so I have to call in with info every time. Go to a real hospital! These people are not experienced and money hungry. That's why they're popping up all over.

I have been there twice and find the entire staff. To be attentive, empathetic,and friendly it shows that they like there jobs and really enjoy helping their patients.
I would make them my primary if I could.i spent less time and got better care there than I do from my doctor's office. Almost wish I could work there.

Our first night of vacation was spent in this ER. I was blown away by how incredible the staff was. Attentive, kind and caring. Clean free standing facility. Shout out to everyone who helped us. You made the worst start to a vacation a little less stressful.