Nova Medical Clinic

I love my doctor.
She always listens intently without judgement.
I’ve been seeing Dr Gurpreet Gill for about 4 years now, and she’s been wonderful.
The clinic is always accommodating.

Dr. Neha Chadha took so long to diagnose my yeast infection that it became chronic. She insisted on having me come into the clinic for multiple visits for swabs including a Pap smear that was done far too early in my teens to have been considered accurate. I requested to see a gynaecologist multiple times before she consulted me to another horrible doctor in Ellerslie located within a family medical clinic. She wasted so much of my time that I actually had a raging yeast infection for about a month before she properly diagnosed me with a simple yeast infection. At that point things had gotten so out of hand that I had to take (what should be a one day treatment) medication for approximately 2 weeks before feeling normal again. Afterwards I continued to get yeast infections that would last up to a month with treatment.

My doctor moved to this clinic a few years ago and I have only had good experiences here. I find the staff fine, if a bit abrupt, but I think that’s just differing communication styles. I’m thankful everyday for my family doctor, who has made my life so much easier.

I even needed an emergency appointment and my doctor and the clinic were so helpful in getting me in within hours. I ended up being hospitalized for a week so I’m so thankful they saw me and verified my concerns.

I’ve never had an issue with medications, referrals, or requisitions. My results are released on MyChart in a timely fashion and I’m usually seen within a half hour of my appointment time.

To respond to the first couple of reviews - yes please do not go there! Then I will get in sooner and there will be room for my family. I am so happy with Dr Chadha and her nurse there, she is a very thorough and wonderful doctor. Front staff leave a little to be desired, but back staff and Dr Chadha herself are always pleasant, I am so happy to have found her!

The doctor is very good here, we go to Dr, Chadda, professional practice.
issue is the office is open only on the workdays and during work time, we need to take time off every time have appointment. but the reception and booking staff is not professional at all. They booked the appointment on the wrong day and charged for their error for missing the appointment...!! not even willing to accept their error.

Dr Chahal is by far the best doctor there is around. She is compassionate and thorough. I couldn’t dream for a better doctor.
I agree with other reviews, Receptionist is not the best. Very rude and just wants to get you off the phone/ out of her face.

If you hired better receptionist the clinic would be 10/10

The 2-stars are for reception only: the two ladies behind the desk looked miserable—like they wished they were anywhere else then doing their job. I was greeted with a “yes” and told to “have a seat” - not one ounce of politeness. How much effort does it take to smile? They reacted the same to every new patient that arrived during my 10 minute wait. I have no concerns with my doctor.