Local Guides World
Casual units offering perks like free breakfast, WiFi & parking plus an on-site restaurant.
23 Cummings St, Somerville, MA 02145

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Reviews — 8

Jen
at 2023 Dec 30
Jen
at 2023 Dec 30
Everything was fine is outdated an the 5th floor smell was horrible but when you got into the room it wasn't bad at all. The laundry room was locked ab didn't own with door key. There things close by for shopping dining an the t as well.
Stayed get due to surgery at mass General want bad.
Front desk staff were very friendly an helpful.
Stacey Gang
at 2023 Dec 26
Stacey Gang
at 2023 Dec 26
No stars for this hotel!!!!!!!! Although they say it is non smoking, it’s obvious that people smoke inside the hotel too as there was a smell from cigarette smoke throughout. The room we were originally assigned had stains on the carpet, a damaged wall, and the drawers in the dresser were hanging out of the furniture. I don’t even know how they could assign anyone a room that looked like the one we had. They reassigned us another room but the smell of smoke was affecting my health even after only being in the room for not even an hour. We had to check out after only being in this hotel for maybe 1.5 hrs if that. Absolutely disgusting! Looks like they have people living in this hotel long term. I did not feel safe here! DO NOT stay at this hotel. You will NOT enjoy your stay!!!!!!!
Wen-Ping Chen
at 2023 Dec 16
Wen-Ping Chen
at 2023 Dec 16
Clean room, comfortable bed and friendly staff. Plus free hot continental breakfast. However, the coffee provided could take some improvement. The sound proof of the windows was very good. I heard almost nothing even the hotel is located nearby a corner of two major roads.
Stephanie Gutierrez
at 2023 Dec 13
Stephanie Gutierrez
at 2023 Dec 13
Cannot beat the price for the location. It’s within a 10 minute walk from the orange line and access to downtown. The staff was super friendly and helpful! The hotel was clean, in a safe area, and quiet. Would not even look for another place to stay if we came back, would stay here without a doubt.
Cyn
at 2023 Oct 28
Cyn
at 2023 Oct 28
I stood here on a week long business trip, the room had a horrible smell, no refrigerator or microwave, the door didn't have an additional lock and there was a gap at the bottom portion of the door. The carpet in the hallways is filthy, they do not clean your room unless you ask them and you have to notify them 24 hrs in advance. So don't ask them Monday morning to clean your room while you're out. They will tell you that the maintenance schedule is full. The TV service is horrible, my stay was from Sunday - Saturday. I had tv service for 2 days only! The phones do not work to call the front desk, so you have to call the hotel and then select the proper option to get the front desk. If you have medication that requires refrigeration, they will ask you to leave it at the front desk for them to hold it. They have a "community" microwave in the lobby if you want to heat anything up. Needless to say, this wasn't a pleasant stay. I left Friday after work, and didn't bother to stay until Saturday morning. The staff however, are friendly and tried to be accommodating.
Michael Cherry
at 2023 Oct 22
Michael Cherry
at 2023 Oct 22
Almost canceled after reading reviews about the rooms being dirty. We were very pleased with the staff and our room. Airport shuttle, great front desk service, baggage hold, room was very clean and comfortable. Good location. We had decided we would stay here again if we're ever in Boston.
Rick Ann Marie
at 2023 Oct 19
Rick Ann Marie
at 2023 Oct 19
We stayed for 6 nights over 9 days. We arrived at Logan at 1230a. Called the hotel. 30 minutes later, I called again,a s the shuttle had not arrived. Person on the phone assured us that we had not been forgotten and that, perhaps, the driver had experienced traffic issues (at 1am?). When the shuttle arrived, the driver never spoke and never offered assistance. On the way to the hotel, another passenger's bag rolled into the stairwell, blocking out exit. On arrival at the hotel, the driver made no attempt to get out and moved the bag. I moved the bag out of the shuttle so we could exit. Check-in was smooth. For our first visit, we stayed in room 328. Spacious, Great beds, Quiet. Deadbolt did not line up with the door jamb, making the lock useless. Shower plus that redirects water from the tub to the shower was faulty. B the end of our shower, we were standing in 3-4 inches of water. Also, a "bath-fitter" tub had been installed over the original tub, making the step from the tub to the floor extra long and awkward. No railing to hold onto. On our second visit, we were assigned a room on the 2nd floor. The key would not open the door. The front-desk clerk came up and also was unable to open the door, commenting that the battery in the door lock must be dead. She told us we cold take the room and wait for the maintenance person to fix it, but he was off-premises and his return time was unknown. We declined the room and were assigned to room 324. Not as big as 328, but still quiet and with good beds. No microwave and the frig was a college-dorm style that sat under the sink adjacent to the bathroom. Third floor ice maker never worked during either visit. Breakfast was so-so and the breakfast room was too small. Guests poured into the lobby to find places to eat. Overall, the shuttle incident tainted our impressions of the hotel. While it is certainly adequate, I wold look for another place to stay next time.

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