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Reviews — 8
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Called for cab, showed and ask me to pay my cash up front … don’t taxi go off a meter ??? Asked if I was paying cash before he arrive just to tell me “he said pay up front “ an he didn’t say that’s on the phone. Never exp taxi service like this
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I called ahead and asked how much the ride would be and they said specifically 25 dollars...he then proceeded to charge me 40 dollars....?!
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Every single time I call for a ride they literally ask for my address and information just to tell me they don't have any available ? Literally every time. And one time I actually waited for over 45 minutes because I was surprisingly told there would be a ride coming to get me and after I got tired of waiting over time I called back and the same man got irritated because I asked if the ride was actually coming and that I'd been waiting and he hung up on me smh. I don't understand why they advertise rides and especially ask for personal information all for nothing. It's a little too much and suspect as well as BAD BUSINESS. 🤷🏽 ( I guess they consider whatever it is they do business ? 👀😒🤨 ] Smh. Just use Lyft. It's CHEAPER AND NOT A WASTE OF TIME AT LEAST. Maybe even Uber but I heard Uber is even more expensive than Lyft.
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I called at 12:12 pm yesterday and asked for a cab to be at my house by 2:00 pm and he said “no problem we will be there by 1:45” and he asked for my address etc... later on it’s 2 pm and I’m calling (no answer with my luck) put the final call before I was just about to leave at 2:12 pm says he’s five minutes away and I said okay 2:25 rolls around i call again “oh he’s five minutes away” and I said no he’s not you said this at 2:00 it’s been two hours you could’ve had this figured out . Meaningless to say this cab service is a complete lie and do not trust. If you notice most of the reviews are from Primarily middle eastern people. Take it how you take it . Will never call again for services . Big waste of time . Had to call off due to this issue .
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Worst experience ever. The dispatcher had a hard time understanding. But finally said a driver would call me. 15 min past time I called them back. He said driver went to the wrong location...but didn't bother to call me. Apparently just went on with his day. So they sent another driver. This one called me but did not identify himself. Just said "Hey...where you at?" My grandson got in the cab but it didn't move although they knew he was already going to be late for work. So I went out to see what the problem was and had to tell the driver how to get to the location.
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These guys are awesome! I don’t usually write reviews, but this was a really positive experience for me. I came to Columbus for the first time, and they arrived within 5 minutes of me calling. I would definitely recommend them!
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Totally recommend that you give Express Taxi of Columbus a try. They are very reliable and I've counted on them numerous times to drive me from my home to John Glenn Airport. If they are even a few minutes behind schedule, they will call you and advise their time of arrival.