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Photos — 8
Reviews — 8
Took my AirPods in for repair two weeks ago being told they would take two weeks to come back. Went in store today only to be told they are with the repairer and I’ll get a notification when they come back. They don’t even train their staff properly in customer service. This company would’ve knows what service was. I then rang the repairer who look up the case id and informed me they were 9 days in store and had only been shipped to him yesterday. He hasn’t even got them yet. This is beyond poor. Officeworks - be better.
Absolutely awesome customer service from Emma, she went out of her way to help me. Very friendly, helpful service with a smile.
Disgusting treatment of women with Post Traumatic Stress Disorder. I overheard them on their communications system say "She's too young to have an Assistance Dog". They laughed when I dropped items and were little to no help after I had to hunt them down to get any service. These staff clearly do not have any inclusiveness training and it's appalling to see people like you have jobs when there are people more deserving.
I received the most outstanding customer service and care by a staff member called Emma today! Emma went above and beyond to help me after my phone stopped working. Emma’s patience, kindness and willingness to help me, not to mention the knowledge she had of your product, was next to none!!!! We need more Emma’s out there! Thank you, thank you, thank you, EMMA!
Friendly staff (I enjoy their compulsory greeting upon entering the store).
Huge range and prices are good - they offer price beat guarantee so google before big purchases.
Photo print quality has always been good although more often than not the self serve has been down so now i just order from home using the office works app/online!
Click and collects have always been fast and simple too.
Huge range and prices are good - they offer price beat guarantee so google before big purchases.
Photo print quality has always been good although more often than not the self serve has been down so now i just order from home using the office works app/online!
Click and collects have always been fast and simple too.
These guys and gals are amazing. I returned a solid state drive due to a compatibility issue. When the team looked into it they actually refunded my money and gave me a better way to store my data and solve my problem. They saved me 200$. Best service I’ve had in a store like this. Highly recommended.
I needed 2 A1 Board Mounted Posters for my daughters 1st Birthday party and was having trouble doing it online due to the template I bought not fitting into the correct size. Carla from this store was super helpful and was able to carry out what I needed done through phone and emails as I was an hour away and was difficult for me to go in store. She made everything work the way I asked and did it promptly. You made the whole process super easy for me and I appreciated the time you put in, Thank you for your help 🙌
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