Local Guides World
Spanish fashion chain offering on-trend house-brand clothing, shoes & accessories.
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Reviews — 8
It's a nice store, but they didn't have what I was looking for
The Zara in this mall is really put together nicely!! I loved the layout and how everything was organized. Also the staff is hard at work to make sure the store is clean! You can really tell!!
Definitely the best Zara men's store I have been to. The women's store was huge and tons of stock, my girl likes it best of all she's been to
I had to walk out of Zara's with my jacket in hand. They didn't even give me a bag and they left the damn sensor on and it made it look like I was stealing when I walked out
They state they’re never staffed enough to have the fitting room open. The employees were at the fitting room. Left the clothes I was going to try on and went to another store.
They’re supposed to close at 9. It was not even 7:30 and wanted to try 2 pieces of clothes and the girl at the fitting rooms was extremely rude telling me it was closed and won’t even look at me in the eyes. When I asked why it was closed she didn’t even reply to me and rolled her eyes. I kept asking her and another girl that works there comes and says in a very rude manner WE ARE CLOSED FOR THE NIGHT. The store was still open for over an hour and a half more. Why would you close the fitting rooms so early? Mind you there was people still trying close inside and no one else was behind me. It would’ve taken 5 mins max. I wouldn’t care if they would’ve been a bit nicer about it. Why hire people with zero customer service skills?
This is the line to the fitting rooms when they have another fitting area in the men’s section that they just choose to jeep closed even in weekends when there are tons of people in the store. This is a complete disrespect for people time that is wasted on huge lines in ZARA. Don’t think it’s business wise either as nobody is going to stand in this line twice if e.g. you wanted to try something else. My advice is skip the store if you can as the lines are that long on week days as well. There is a big variety of other stores in the mall with convenient fitting rooms.
