Local Guides World
Counter-serve restaurant offering Somali-Mediterranean fare in a relaxed setting.
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Reviews — 8
I don’t like the new chicken wing menu. Stick to what you were doing better. Changing the chicken wing menu. I love supporting small business but at the same time, I expect good food. Don’t serve people things you wouldn’t eat. Return the old version of how you were making the fried chicken wings.
To the owner, what other way did you want me to address this, while I was at the restaurant, I called guy who served me this and I told him. He nodded and left. So maybe instead of getting salty, you need to take time and teach your employees of proper customer service and how to deal with such kinda of situation.
I had no issue with the previous way of how you were cooking the wings, chicken was always cooked well and appealing to the eyes and the taste was amazing. But this new recipe, it’s not good. It’s not pleasant to the eyes nor the taste.
In addition to changing the recipe, you could have change the picture too so that you don’t sell false advertisement ( quite honestly I was really taken aback by what I was served. I know you’re upset, but with this kinda business, you need to have thick skin and accept criticism and work on doing it better next time. I wish you nothing but the best and yesterday won’t stop me coming.
I had to write a review for you to be aware of what is being served since you’re not there to see. It’s not like when you first opened, asking customers how their meal was and all that, why did that have to change? Why when a customer raise concern to the employee, nothing was done.
the problem with majority of small businesses, they start well, selling a very big standard which we consumers like, then change and not keep up. It should always be white glove service, no matter what. That should be your motto.
We only get asked by Abdullahi himself if he will be at the restaurant how was the meal and so on. You will still see him interacting with customers genuinely because he seems to be the only one who understands how to deal with customer and provide a proper warm welcome and service. It shouldn’t be this way, All employees should be trained the same way wether he’s present or not, because service is on every day you open your doors to us, not only when the owner himself is available. Learn to take criticism, am not here to tarnish your reputation.
To the owner, what other way did you want me to address this, while I was at the restaurant, I called guy who served me this and I told him. He nodded and left. So maybe instead of getting salty, you need to take time and teach your employees of proper customer service and how to deal with such kinda of situation.
I had no issue with the previous way of how you were cooking the wings, chicken was always cooked well and appealing to the eyes and the taste was amazing. But this new recipe, it’s not good. It’s not pleasant to the eyes nor the taste.
In addition to changing the recipe, you could have change the picture too so that you don’t sell false advertisement ( quite honestly I was really taken aback by what I was served. I know you’re upset, but with this kinda business, you need to have thick skin and accept criticism and work on doing it better next time. I wish you nothing but the best and yesterday won’t stop me coming.
I had to write a review for you to be aware of what is being served since you’re not there to see. It’s not like when you first opened, asking customers how their meal was and all that, why did that have to change? Why when a customer raise concern to the employee, nothing was done.
the problem with majority of small businesses, they start well, selling a very big standard which we consumers like, then change and not keep up. It should always be white glove service, no matter what. That should be your motto.
We only get asked by Abdullahi himself if he will be at the restaurant how was the meal and so on. You will still see him interacting with customers genuinely because he seems to be the only one who understands how to deal with customer and provide a proper warm welcome and service. It shouldn’t be this way, All employees should be trained the same way wether he’s present or not, because service is on every day you open your doors to us, not only when the owner himself is available. Learn to take criticism, am not here to tarnish your reputation.
First time tried out Somali food, and was pleasantly surprised. Quality of food was 5/5. Reason I took out one star was because the quantity was less for the high price of the food. Definitely will go again, and recommend others as well. Also, the place didn't have loud music like other places so we could actually have conversations like humans lol.
must try - top tier:
sweet bread; there’s a name for it
Beef Kofta with rice & salad; every single grain has flavour
Chicken Kofta with rice & salad
Beef Samosa
I LOVE IT HERE! NO MATTER WHAT TIME, ALWAYS SO FRESH & DELICIOUS
ALHUMDULLILAH - THANK YOU!!
sweet bread; there’s a name for it
Beef Kofta with rice & salad; every single grain has flavour
Chicken Kofta with rice & salad
Beef Samosa
I LOVE IT HERE! NO MATTER WHAT TIME, ALWAYS SO FRESH & DELICIOUS
ALHUMDULLILAH - THANK YOU!!
Had the absolute best lamb mandi in Canada. Both mutton and rice was flavourful.
Shawarma wrap was also superb. Mind-blown with the hospitality and service and really enjoyed the orange custard desert.
Shawarma wrap was also superb. Mind-blown with the hospitality and service and really enjoyed the orange custard desert.
The new decor is so pretty, I'm in love!. What makes this place special is that their food is always great every time I visit I'm never disappointed. The staff are always helpful and the place is spotless. Keep it up, guys.
Amazing service! The food was fantastic and delicious. I had an amazing experience at this restaurant, and the dessert dont remember the name of it, but it was so good
Our friends recommended this spot and it is a hidden gem. The menu is varied with lots of options, but even staples and Canadian spin-off dishes were all tasty and great value. I don't have somali food often and it is reminiscent of middle eastern flavours. I had the kebab plate and shared samosas with my wife. We enjoyed the meal, I do miss garlic sauce which is not synonymous to Somali dishes but the side sauce that came with it was a great addition to the dishes we had. Will come back for more if I am ever in the area again. It is probably a hidden gem as the rexdale area has very little options.
