Synoptic Management Corp

Management style is unmatched! Kudos to the closing team for such a seamless transaction. Delightful team. Thank you so much.

Synoptic Management Corp disregards emails, phone calls and, above all, outstanding invoices. It took close to a full year to be paid for outstanding invoices. Be prepared to have to send dozens of emails and make endless calls to try and resolve anything within this "management company". Only after threatening to place a lien on one of their buildings did anything happen to move forward in getting paid. Came to find out they cashed out the insurance check months ago and were withholding thousands of dollars from my company. This is who Synoptic Management Corp is.

Synoptic Building Management has been a game changer for our coop. We were self-managed for many years, did our due diligence and chose Synoptic. They are extremely responsive, provide great vendors and bring a level of professionalism and peace of mind to whatever building issue or city issue we encounter. Our Property Manager Chris Ebert is excellent as is Andrea Phillip who’s a whiz at board packages and getting key documents quickly and efficiently to our Board. Highly recommend!

Have worked with Synoptic for several years as a coop unit owner. Pleased with professionalism and timely responses for maintenance issues as well as overall building management. Several team members have been helpful over the years.... in particular Andrea during my closing for when i both purchased and sold the unit. I will miss the team!

They seem to do OK generally managing the building and working with the board, but dealing with other owners is not their strong point. The team is extremely rude, dismissive, and unresponsive. Thankfully we now have a lovely super and I rarely have to interact with Synoptic directly.

I worked at a Synoptic managed building in 2017 as a Doorman on Central park West. I am very surprised to find negative reviews, I now feel that it is necessary to share my experience about Synoptic. Their staff was always competent, professional, courteous, prompt and friendly in responding, so I was very pleased to work in a building that was so exceptionally well managed. I have never met any other property managers that were so caring and so hands on with the building and very attentive to the tenants needs. David Steinberg the CEO/Founder of Synoptic was very involved made himself available during the reconstruction phase that the building was undergoing which can be exhausting to any tenant. He would stopped in for random checks to make sure all was moving smoothly which is very noble of him.

I unfortunately as I was undergoing heart surgery and reassured job security in a non union building even though I would be out for at least a month. David with incredible generosity during my hospitalization contacted my wife to get an update hours after my surgery. Not the managers or his assistant but the president of the company. Now I am a big believer that a company is as good as its CEO.

Although I have not worked for Synoptic for a year now I highly recommend this company for those looking for work and for tenants that may have any doubts considering the harsh reviews. My experience has made me very fortunate to have witnessed an impeccable organization strive to make their employees and tenants happy.

I recently came across the Synoptic reviews by chance as I googled to find their phone number since I could not access it on my cell. Very surprised to find a negative review, I now feel compelled to share my experience about Synoptic. I am not a board member, nor is there any private interest that ties me to Synoptic. Synoptic has managed since a very long time (at least 20 years) a building where I have a loft. Their staff has always been competent, professional, courteous, prompt in responding and friendly, so I was very pleased they were managing our building. But that is only half the story. I really discovered how exceptional they are in this last year: there was a major fire in our building that took 100 firemen to put out. The CEO of Synoptic has spent months working with fire investigators, making himself available with incredible generosity. And since months, to aid the reconstruction of 5 floors, he is coordinating, supervising, helping, supporting not just unit owners, but also the contractors hired by unit owners . Even my architect, who had never met anyone from Synoptic before, commented that he has never seen a management company so involved, so caring and so hands-on. To look at things the positive way, I thank my lucky stars that despite the bad luck and devastation of the fire that destroyed our building, Synoptic was there for us and able to rescue us with such expertise and care. I consider myself very fortunate they manage our building.