Shop1Auto

Very happy with the tow bar installation. Got a bike rack which I needed help replacing the tow ball and helped me replaced it.

Steve spent nearly 30 minutes on the phone helping unpick a problem with Rola roof-racks that Rola themselves could not help with. The result, to no benefit to Steve, other than a review, was Rola is correcting their website, and sending me the correct parts, at no cost to me! I'm really grateful to Steve, and with 30 years in the automotive trade myself, I have NO HESITATION recommending Steve and Shop1Auto. Above and beyond service. I just wish I'd known about Shop1Auto before I committed to buy! Thanks mate and wishing you ever more success.

Found these guys to be the best and most cost effective option for roof racks and roof box. Simple selection from their help, order and installed when in. Great job and perfectly in time for our long holiday drive!
Thanks

I bought Thule roof racks for my Audi sedan and had trouble fitting them. I went back and the team from Shop 1 Auto immediately set about fixing to them to my roof without hesitation. Great service and advice.
Thank you to the Gladesville Auto 1 team.
Robert.

This place is the real deal. Professional outfit without the spin. Ordered my Hayman Reese towbar and had it fitted to my 2021Tiguan. Great job, no issues. Was impressed with The owner Steve’s knowledge and time he spent with me and bought my Thule bike rack there and then too. The shop has plenty of bike racks and roof racks on display for you to check out. Recommend. Very impressive.

Steve and the Team at Shop1Auto have been great in assisting me with issues relating to the tow bar on my current vehicle. At short notice they were able to rectify an issue that I had from an outside dealer, repairing the problem in a matter of minutes. Additionally, the staff have always been hospitable and the work has always been top notch! Will always go back to Shop1Auto :)

Thank you for a good customer experience. I would definitely recommend these guys again. Just call them up to confirm stock and book in your car. Done deal, also as a bonus there are good cafes nearby to wait while they install the roof racks on your car. Their recommendations are really good and straight forward.

The person who I spoke to was polite and nice. I do not understand why there are reviews that the people working here are not kind, since I had a completely. Opposite experience.