Local Guides World
Chain retailer offering cell phones, wireless plans, tablets & related accessories.
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Reviews — 8
The service I received in this store has been beyond excellent. I was helped by Jason Gold. He had gone above and beyond to ensure I had all my questions answered, explained everything in great detail and even made the best suggestions so I can get the best out of my family plan (Not upselling but most bang for your buck). There was days he stayed later to ensure all of our needs were met. Jason gave my family his direct number so we can easily reach out to him and has answered every call to address any questions and even went as far as doing a follow up call to ensure all the services were working properly. He is an absolute gem of a representative for Verizon. 5+ Stars.
Whenever I go here, I get service right away! Really appreciate the promptness. It can be confusing to get to with a GPS, but it’s right next to the Pizza Hut.
My husband and I traded in two phones today. We were helped by Joshua who was just amazing. His approach was not pushy and he was so skilled at explaining things that were confusing to us. He helped us from A-to-Z to buy our new phones and all the Accessories. He spent time discussing options with us so that we felt very comfortable with our final decisions. He was thorough and professional. We came from DC to the store because I have had such good service at it before. I have taken my mom to buy two phones, and I bought one phone myself in the past.
Mason was prompt, accommodating of my availability time for appointment and very helpful explaining all aspects of plan and purchase of my new iphone.
I went to this location yesterday and Jason assisted me. Jason was efficient and although they were short staffed he was patient. He also followed up with me today to make sure that my new phone was working. Definitely 5 ⭐️ service!
Service was severely lacking at this particular store. Empty store, underwhelming staff interaction, didn't bother to get out of his seat or even smile. From a sales standpoint alone, the practices are bad for business. But what do I know? I'm just a nobody
I traded my old iPhone 13 for brand new iPhone 14 for basically free. All I paid for was the case and activation fee added to bill.
Jason made it super easy I honestly didn’t have to do anything but come to the store while he did everything.
5 stars
Jason made it super easy I honestly didn’t have to do anything but come to the store while he did everything.
5 stars
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