Eating Recovery Center Northbrook

0/10 experience! Came here after a life changing trauma looking for support (while also struggling w an ed) and the floor manager herself told me in “community” that inpatient wasn’t for connection or peer support but for dealing with triggers by yourself (quietly but never alone). We were not allowed to talk to one another about anything slightly negative or controversial. not too loud! not so sad! I only saw my case manager/theraspist 3.5 times and usually only to tell me I was dressed inappropriately or my drawing were too scary. Food was DISGUSTING, worse than a tv dinner. Don’t go here unless you have a very good support system/family/therapist/psychiatrist that listen to you and you prefer to keep to yourself. Most people felt aggressive and undereducated and uninterested is thinking of patients as individuals. EXTREMELY WHITEEE and single minded, felt unaware of any where outside the suburbs. A lot of people there seemed like very sick, competitive treatment cyclers. I think back on my time at treatment here and view it as neglect and trauma.

When our nutritionist suggested in patient treatment and ERC, I googled it and I ended up here reading the reviews. I'm guessing that's why you're here too. I wish I trusted the nutritionist recommendation. And I wish I hadn't done looked at the reviews beforehand. I think the reviews reflected people's struggle with an eating disorder and much less the care at ERC itself. The decision to admit my daughter to residential care was hard enough. I was looking for a reason to NOT do it. And reading the reviews almost gave me that excuse.

We've been out of ERC for about a year, and we are still in recovery. Things are improving, but the victories are incremental when I'd hoped for something immediate and dramatic. If you are looking at this, you are here for a reason. I wish you the best of luck with your recovery. Please take care of yourself. Understand that it will be hard. Understand that recovery is hard and it will require a commitment from you. ERC can help, but they really need to to see that you have a problem and you want to get better.

I don't think ERC was perfect. It felt a bit corporate, there was high staff turnover at lower levels, and communication wasn't the greatest at the beginning. But they genuinely cared about my daughter. They are more responsible than anyone else for the progress that she's made. Some of the rigidity, rules, etc. It's hard but necessary.

I highly recommend ERC at Northbrook. The staff treated my child with dignity, and took wonderful care of her. ERC does an excellent job educating the family. As a caregiver, I was given extensive 1:1 counseling and nutrition education so that we could continue on the path of recovery when my child returned home. It's so scary to admit your child to residential care, but I'm glad I did it. I encourage caregivers to seek the highest level of care that your child needs. My child has been home and in recovery for 8 months. Don't lose hope! Things can get better!

ERC Northbrook absolutely saved my daughter’s life. We brought our 14 year old here after having no luck at another residential treatment center and found a caring, professional and supportive staff. Leaving our child to basic strangers in an out of state facility was one of the hardest things we’ve ever had to do as parents, but it was the right thing to do, they gave us back our happy, healthy daughter. We can’t say enough good things about our experience at ERC, the care they gave our daughter, the support and education they gave my husband and I is priceless. They have an extensive support system for caregivers both during the stay and after discharge. I highly recommend ERC and will sing their praises to my last breath.

I was at the erc northbrook for 8 weeks in res, 4 weeks at php, and 4 weeks at iop. I have to say I did have some conflicts with some of the staff and peers there, but overall we resulted into good relationships. I have made so many amazing friends and relationships between the staff and peers, and we had so much fun saying all these random verses, playing table games, and just enjoying what is around us. It was extremely hard for me especially in php and transitioning back to school, but my treatment team(s) both made sure that I was ready and willing to recover. My amazing treatment team which is my therapist(Grace), dietitian(Abby), and psychiatrist(Dr. Aldridge), they couldn’t have helped me more, due to their compassion, reminders, and love towards me. I really have made good memories at that place with everyone I met. It did get a little sentimental at the end when I was departing from erc, but I just know that they will always be there with me. Right now I’m striving and try my very best even if it’s tough to stay recovered and keep pursuing my dreams. I thank everyone who has supported me and guided me along the way in my recovery journey!

I debated writing this review. There are some good people working here, but they nearly killed our daughter. Read the other negative reviews. The one size fits all approach here was an absolute disaster for us. If you have a younger child, look into family based treatment (FBT). I wish the providers we were working with prior to coming here steered us toward FBT instead of recommending this disaster.

We could not be more grateful for the team at ERC who worked with our adolescent daughter. Eating Disorders are difficult, confusing. and frightening. But, everyone at ERC was kind, professional, understanding, and patient. They answered our questions, time and time again. They listened closely, cared for our daughter on a personal level, and educated us every step of the way. The resources shared with our family were endless. Our daughter felt safe and was given the tools to head toward recovery. EDs are HARD. Hard stuff- but we would chose ERC time and again. Simply grateful!