301M

Terrible experience applying. Was never given an update on application and had to call multiple times to get information. Ronda stopped picking up calls. Spoke to manager and she screamed at me saying tax return documents were somehow “old”. Not worth time or energy even applying.

Apparently if you book a tour online there is an unwritten expectation that YOU have to call THEM to confirm your own tour? And if you show up, you'll get rudely turned away. What a great management practice. STAY AWAY.

I was a concierge at the 301 M property for about 6 months and I have to say that although no situation is perfect, I personally witnessed management go above and beyond for tenants. My experience at the property is that although some grievances were warranted, sometimes tenants are combative, entitled and simply unreasonable. Even going as far as threatening to leave negative google reviews (some of what you may have already read) DeVon and Keisha (management staff) always remained helpful and professional no matter the situation. Hats off to you ladies and the rest of the staff!

I have never written a review before, but my experience warrants one. Some members of the management team here are so unprofessional it is appalling. The way I have been spoken to and treated is very upsetting, and they refuse to make right situations that they have caused. For example, a few weeks ago they randomly turned off my access to my apartment for no reason, and locked me out. Instead of admitting their mistake and going immediately to fix it (which would have been totally fine by me- I understand everybody makes mistakes), I was yelled at in the lobby of the building, and told that I would have to wait almost an hour until they were done having lunch to restore my access. This is highly inappropriate, degrading, and totally violates tenant rights. It was so bad I have considered reporting it to the city, and still might. Our concierge and maintenance teams are absolutely amazing, but my experiences with the leasing office have been beyond ridiculous.

BUYER BEWARE: The apartment is great for your first lease but they will raise your rent by a TON - in my case, 29%, and raise prices during your stay for example parking (even if you sign a CONTRACT FOR 12 MONTHS FOR A SET PRICE), trash, etc making you fill out additional forms for whatever system update they decide to do. Just go down the street for cheaper and more amenities. Other reviews are true - they pay residents to write reviews.

Front desk & maintenance staff: 5/5 by far the best thing about this apartment. Richard deserves the largest salary of anyone as he keeps the place running - always nice, knows all the residents, very helpful.

Amenities: they are fine, the gym is equivalent to that of a mid-level hotel. Other apartments definitely have more. The rooftop is really nice as are the common areas on the first floor but you will have to pay money (last I checked $175/3 hrs) to rent out the rooftop with a limit of 15 people.

Management: less than responsive most of the time. I always have to email about 4 times and then follow up in person.

Other residents/general apartment: the people who live here are always really nice. I've never had an issue with noise and love the community itself. My main gripe is feeling like the apartment is overpriced for what else is out there in DC.

As someone who never writes reviews DO NOT MOVE HERE.

Management is very unprofessional and will bill you for their mistakes/laziness and be ruthless in how they deal with residents. I have had several negative interactions with management on several accounts and cannot wait for my lease to finish.

Luxury building does NOT equal professional management unfortunately. You pay top dollar for a nice view but when it comes to quality of life, find a company that treats you like a paying customer not one that is totally apathetic to you.

I’m leaving a review here because they will credit you $25 of rent money if you leave a review. That being said every good review on here is probably because the people wanted to get paid. Staff here isn’t the best, management doesn’t take care of the public amenities. The grills on the roof are gross and barely work the gym is worse than a hotel gym. The front desk workers are helpful though.