Local Guides World
Retail chain offering home goods, clothing, electronics & more, plus exclusive designer collections.
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Reviews — 8
Purchased for a friend while she awaits her bed. It is awesome. Sorry new place still needs lamps.
Today I did my first pick up order ever with target thinking that maybe they would be a little bit better than Walmart but boy was I wrong. They forgot an item on my order which is fine, but when I called into the store and asked if they could just refund it back to my card. The girl at the service desk said no I had to come into the store, it wasn’t until I spoke to a manager that they were able to refund my card. But the thing that really got me was the girl at the service desk said OK that’s fine when I told her I would never do another pick up order with target again. That is not fine. It wasn’t until I brought that to the managers attention that someone finally just apologized. What has happened to our companies these days no good customer service at all.
If you need a restroom, find somewhere else. The store was fine, but the restroom was a mess. I mean, c’mon Target! You can do better!
Tim is awesome he's one of this Target's cashiers. He's super helpful and very personable. I've been through his line a few times and he always makes me smile.
My first terrible experience at Target. Planned to do some holiday shopping - there is no toilet paper in any bathroom stalls. I find a team member to let someone know, they inform me they are aware of it but the bathroom person is outside getting carts. I wait a few minutes. Nothing. Finally go to the toilet paper aisle and get some toilet paper myself. I restock the bathrooms. When I left 15 minutes later, still no new toilet paper had been stocked. I may avoid any holidays shopping here. Just awful.
The customer service employee at the pick up desk and customer service ignored me standing in front of the pick up order line. She just acknowledged the people/customer in the customer service returns,etc. line. I had to speak up and then she did not put my order in bags, though should have been already in bags prepared for me at the time they completed my order for pick up. I had to again speak up for a bag and when I did, she made a comment that it might not fit, which she should have known already from her experience working, that it would. My purchases of pick up order fit in two large bags. And I had to assist putting my order of 10 white plastic container drawers. Typing my experience usually supposed to improve but it never does. This has been the same in this Target store of Urbana Pike Frederick, Maryland and any store in the Maryland area of non oriental building/business, etc.
Chaotic store. Out of stock on main grocery items most of the time. The pharmacy is unwelcoming and unpresentable w/ the boxes they placed in front of the counter. The wait times are long from the pharmacy to the grocery check out counters. Even in drive thru they can get a bit crowded and I have been asked to circle the location until a car pull out instead of just being told to switch to pick up or pull up at another spot adjacent to the drive through spot. Really disappointed w/ everything here. I am reducing all my errands here and go to the Rockville target location as it is more reliable and organized.
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