500 Crawford Downtown Apartments

My husband and I have been at 500 Crawford for almost a year. The property managers, Christal and Merrick, exude true professionalism and superb customer service. The leasing professionals and maintenance staff are prompt with requests and friendly. The building is beautiful and well-kept. We would have renewed our lease but we're moving to Alabama.

There are many reasons to stay here especially if you do not own a car. The upper management listens to complaints and attempts to do something. For example they added a package room. Although that backfired when it was robbed.

Staff are hit or miss. We stopped talking to them entirely because of the moodiness. Some can be awesome others have smugnes issues.

The security seriously lacks .several car thefts (including my catalytic converter) fires set by homeless and a gunshot from inside an apartment (but the person who illegally shot the weapon was never evicted as far as I know) There is one person posted at the garage who is also charged with walking the grounds. This makes security pretty non existent and on my first day a big problem for me personally. There are also no cameras in the garage.

Someone who attended a party was trapped inside the pol area screaming for help for 20 min. One resident called the police and they were turned away by the guard who never walked to see who they were referring to.

The rules are never quite clear. For example, when moving in you are told your pets are welcome everywhere except the pool areas. Later you get a letter that "for the children's sake" they are not allowed in common areas.

Parking was an issue on game days but they now allow a company to tow your car or any others not properly parked. Great idea but super frustrating to contact the company and I never had luck with the ap.

I've been told you cannot hear any outside noises from some apartments. I lived on the pool side and heard everything..including conversations from staff at the pool. The floors are made of wood and natural wear and tear will cost you your deposit. The office area is nice but several of us needed quieter places to have phone calls and I eventually got a larger place in order to work. You can her Everything inside an apartment when in the hallway and Everything at the pool from your apartment.

Wi-Fi is top notch best you can get from att.

My air conditioner broke once and was fixed in 20 min (awesome).

If you are looking for luxury, go to Park One . same owners better security. If you want more fun and parties go to the catalyst.

I had a wonderful year in Houston at 509 Crawford! Under the conditions of having to sign a lease blind, the team at 500 Crawford, especially Temo, provided a wonderful experience so that everything was set up and prepared for my arrival. Would recommend if you’re looking for a prime downtown location and atmosphere. Not to mention the hop, skip, and one short jump to Minute Maid!

I've lived here for a year now and the parking garage is a nightmare. The garage was made by an IDIOT. Very tight on the turns. I've seen so many cars scrap their cars as they turn right because there's simply not enough space. Overall, the facility is clean. The staff is nice, management could be better.

However, lately there's been a few incidents where someone stole packages from the mail room (which is supposed to be secured) and not to mention a shooting that was all over the news/social media. Also, there's been plenty of nights where I do not see a guard….

When it’s baseball season it’s a nightmare getting in/out of the facility, not to mention all the idiots on the road. It’s cool to live here, don't get me wrong but its overprice and having a sports stadium next door gets real old real soon. Not to mention my initial experience was NOT THE BEST considering I got catfish on the unit I was getting but it’s an okay property.

I lived at 500 Crawford for 2.5 years and have had an absolutely amazing experience! The complex itself is very nice and well maintained. The staff was very responsive with all of my requests/concerns. Christal, the manager, was always incredibly helpful and accommodating. If I could have, I would have loved to continue residing at 500 Crawford as I thoroughly enjoyed my time there.

We wanted to find a place in the city that was close to the sporting and concert venues as well as walking distance to restaurants. We are so thankful that our search led us to 500 Crawford. We have been so pleased with the management, staff, amenities, location and security features of this community. We have worked closely with Crystal and Samantha and both are wonderful and are careful to ensure that the needs of the community and those who live here are met in an exemplary manner. Crystal is a hands-on property manager with a finger on the pulse of the needs and wants of this community. I highly recommend this property to anyone looking for the convenience and pace of city living with all the comforts and safety of a suburban community!

From the moment you walk in, you realize this is more than an apartment community. The whole team will quickly make this feel like home.

Espresso bar, great outdoor pool, and a beautiful resident event room overlooking minute maid park.

If you’re an Astros fan this is as close to the ballpark you will get.

I strongly recommend stopping in for a tour with sam or merick!

Cristal is knowledgeable about the area. She gives great recommendations when our friends are in town and want to see the sites.

LOVE LOVE LOVE IT!