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Reviews — 8
Awesome! The staff are very friendly and helpful. Excellent swimming programs.
The owner is an absolute horrid lady. Arrogant, conceited, demeaning, rude, unprofessional, uneducated. You name it this woman has it, in the worst possible way. She also tried to provide some nasty misinformation to a client, and unfortunately that was just the icing on the cake. Would happily take legal action if the client wasn’t so scared of her. Don’t know how anyone tolerates her. Lookout for the gaslighting comment she leaves on all reviews that are less than perfect too. Here’s hoping she goes out of business once the new pool in West Bundaberg opens 🤞🏽
Great pool. My kids and us absolutely love swimming here. Nice clean and neat and great staff! I do wonder if you can offer autistic severity level 3 children swim lessons (3 yo) and prices of you do ☺️
Unfortunately this was the dirtiest indoor pool I have swum in. Murky water and floating slime were evident whilst swimming(13/6/23). I have swum most days in many pools in each town that we stop in over recent months. Change rooms were ancient with open showers and change areas. Hopefully the new aquatic centre will be completed for our next stay.
The kiosk girls were very friendly and let our 8 n 10 yr olds access to the 25mtre heated pool very early in morning... Great to see all the families and learning swimming toddlers there. Awesome service and lovely lay out with 3 or 4 different pools.. highly recommended!!
The ladies in reception are lovely. The swim teachers however, not so much. If you have a child with disabilities don't expect an understanding approach to their lessons. They'll have them sit on the side for the majority of the lesson for being 'naughty', their self esteem crushed and just when your child may warm up to a teacher and begin to show progress, there will be a teacher change without warning. We only swam there for 2 months and had 3 different teachers in that time. I guess I'll just teach my own child to swim.
A great centre for little children with the fun splash play area out the back! I think for older children 7+, I'm inclined to take them to one of the bigger aquatic centres. This one is perfect for pre-school aged children or if you live super local I guess.
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