Local Guides World
8101 Wisconsin Ave, Bethesda, MD 20814, United States

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Reviews — 8

Devon Bylon
at 2024 Mar 26
Devon Bylon
at 2024 Mar 26
Special thanks To TD family Chantel and
Sarah this location they made me feel so welcome. The energy was to the roof put a smile on my face for the morning other location don’t have this effect they definitely have to give this company great job ladies
Dane Guthrie
at 2023 Jan 06
Dane Guthrie
at 2023 Jan 06
Excellent Bank and very accommodating
Sharon Neal
at 2022 Oct 13
Sharon Neal
at 2022 Oct 13
I'm impressed by the Customer Service , Lovely place to Bank .
Hanna C
at 2021 Aug 16
Hanna C
at 2021 Aug 16
I was initially upset because the account number printed on my personal checks were wrong. I wrote a few checks before realizing that. I had to track down all of them (huge hassle and money loss for returned checks). This feels like a mistake a bank should not make. Then I am impressed with how easy to get helped by this branch compared with other larger banks. The customer service impressed me at this branch.
Anthony Silvestri
at 2019 Mar 13
Anthony Silvestri
at 2019 Mar 13
Recently moved to the area for a new job. I had to have an I-9 form filled out for employment verification. They made me wait 20 minutes for someone who could take of it. The young lady who helped me was arrogant and refused to complete the form claiming she isn’t allowed to fill it out or input any information at all. Since I’ve had to do this a few times I knew how it should be done but she was so stubborn she refused to listen. I went across the street to Bank of America and they filled it out no problem. I know it sounds dramatic but I was so dissatisfied that I promptly switched banks.
Kristen Cunningham
at 2018 Dec 20
Kristen Cunningham
at 2018 Dec 20
I was in here to open an account. The review that says everyone that works here but the branch manager is great, I agree. She was rushing as stated. She was very disregarding to her employees. It made me feel so bad for the employee. The employee said that I looked overwhelmed and that was refreshingly honest. It was too hectic with the branch manager though I know they are trying to get you good service. I told the employee I was overwhelmed, but at least I get to leave this woman has to put with someone who blatantly disregarded her while she was providing very good service and I wish the other woman had just been more patient with her employee. I felt like I could relate. Just a lousy experience because of this dynamic where the employee who was being receiving pushy treatment looked like she was just going to provide the best service she knew how while her overwhelmed customer was trying to keep up with the branch manager. End of story. Julia needs to be more flexible to train her employees with regard to their understanding instead of jumping down their throats because they were doing just fine until she showed up.
Erika Ramirez
at 2017 Apr 06
Erika Ramirez
at 2017 Apr 06
Great people except the store manager. The way she treats her employees is so bad. And always rushing. Shes terrible

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