Superior Property Management

I would leave negative stars if I could. This company allows squatters and doesn’t care what it does for the safety of the neighbors who have to live next to the homes. This company refuses to do anything about the damages their squatters do to other peoples homes. They are rude and refuse to actually manage what they went into business to do, actually manage properties.

Horrible!!!! Realtor Approved the apartment for rent, waited until 5 days after and also a week before move in date to go back and unapprove it before making sure it was ran through by everyone. I transferred my lights and packed up my apartment. When I told her how last minute it was and i already set up to have lights transferred.. she said "there's nothing i can tell you" RENT FROM SOMEWHERE ELSE! PLEASE

I lived in a property managed by this company for 2.5 years. My rent was paid before the due date every month by automatic draft. Their service was absolutely horrible. I have been reading the comments of other reviewer‘s and they are spot on. There was a time that my water heater went out and I called on a Friday. The lady said she would call the owner to get permission to have the water heater repaired and she left. So for 4 days I had to boil water for myself and grandchildren to take baths and wash dishes. It was absolutely ridiculous. I had to hound them for simple services. Most of the time they never responded. Some of the work simple things like putting weatherstripping on the doors. I bought the weatherstripping myself. There were storms, particularly hurricane Ida. The fence was blown down. It took over two months to have the fence replaced. As a result because of the fence being down, there were people running through my back yard at 2 o’clock in the morning doing mischief, all around my house, they were exiting and entering through the downed fence. Very dangerous for myself and the kids. This place should not be in business. At the end of it all when I finally left, I knew based on their behavior that I needed to take pictures. So you will see some of the pictures below and they refused to give me my entire deposit back. They took $435 from me citing lies like the baseboards were not clean and the ceiling fans were not clean, all of those things were not true. I cleaned everything. I called the company and spoke with the person who did the final inspection and she said that she had pictures of all of the infractions. I asked her to send them to me and she agreed. Of course, I never saw them because she did not have them. What she did not know, is I took some before I left. Also, of note, there is a high turnover rate with employees there. Which is a sign of something is just not quite right. Please, if you are reading this, do not do business with these people, you will be very disappointed!

I already thought very little of this property management company but now I can say with confidence that you need to RUN as fast as you can from this place. Currently it is 25 degrees in New Orleans and my heat has been out since yesterday. They said they're still unable to even give me a timeline for when it will be fixed. Normally you have to hassle them non stop for them to do any small task but I thought they'd be able to differentiate with emergencies. Apparently they just genuinely could care less. Cannot wait to be breaking my lease with them! If you see the name Superior - RUN. Its a slum lords paradise.

Take the reviews to heart and do not rent from a landlord using their service. Never follow up on voicemails, never answer the phone, maintenance requests take months. I even had a full gas leak in my apartment the day I moved in after they confirmed it had been fixed. Hadn’t even been looked at. Pretty much set the tone for the rest of my experience with them.

This company is the worst I have ever dealt with. When you read the reviews with 5 stars, please note that they are almost all landlords. Superior property management does not answer the phone nor return messages. You have to literally pull teeth to get them to respond to any maintained request. Eventually you give up hope and just live with all the issues in the home.

If we didn’t do research and get our owners personal cell phone, we would of left long ago. Now, we have to text him every time I call them for maintenance. This company owner should be embarrassed over how badly his employees represent him.

0 Stars. Bar none the worst property mgmt company ever. Avoid like the plague.
Irresponsible, incompetent, ignorant, and downright dangerous.