360H Street

I was working with a private tenant to take over his lease, and he went with someone else without telling me. Obviously that is not this office's problem. However, I called them every day for a week days to see whether they could explain what was going on and they did not pick up. They emailed me after to try to see if I would like a different apartment directly through them, but they did not made an effort to make things better. This included me asking them if they could waive the junk application fee for $400 "move-in fee" (nonrefundable). This is not standard across DC apartments and, if you're reading this, you should not pay it. They said there was nothing they could do. Seems like a great, relaxed place to work, but 360H was a Rough place to try to live.

I’ve lived here for over two years my experience at this place is four stars the maintenance upkeep is great every month there are activities that go on in the lobby or in the clubhouse the staff is well-informed and will help you in your needs their concierge service it’s on Tip top working order dog friendly overall a great place to live

I moved in 360 apts. in Oct. 2022. A big part of me choosing this place was because of Asst. property manager Nikea. She was helpful, super informative, patient, very nice and down to earth. After I was finished with my tour, I was sold. And now after 11 months of being here, I still love it from the first day I moved in. The building is nice, great tenants and very proficient and quick maintenance. I love to call it home. Ryan and Nikea are doing a good job here.

The only issues I had when I lived here were 3 times in which the fire alarm went off at random at the beginning of my lease. Other than that, I rarely had any problems.

However, Nikea was absolutely wonderful to work with from touring, helping out with day-to-day requests/questions, and the move out process. She’s very friendly, direct, and easy to talk to about any concern.

This building has been going downhill for quite sometime. The rental staff is lazy! Especially the assistant property manager, Nikea. She is very rude and unprofessional and makes you not even want to ask her questions because of her attitude.

We've had a number of homeless people found sleeping in various parts of the building not to mention a recent car-jacking in our OWN parking garage. The building needs to hire security 247! The carpets are never cleaned and are filthy and elevators are always down! The best part about the building is the convenience to the grocery store.

The absolute WORST mailing delivery system EVER. Period. Be prepared to constantly report missing packages or slow package processing since you can’t retrieve your own packages and they haven’t modernized their operations to have a locker system.

In addition to this they change their policies as they please and if you have a medically documented disability and require accommodation will be promised amenities but face ADA discrimination. They made me go three days without an appliance they initially promised during the signing of my lease, told me I needed to buy my own after move in when I reported said appliance wasn’t there, and refused to repair it when it broke. I was forced to take a shower with water coming directly out of the wall pipe for three days now. If it weren’t for the maintenance team helping and the maintenance hotline supporting after the 6+ calls over three days because the apartment management office lied about helping and about the actual apartment appliance plucky prior to signing the lease, I’d continue to have no shower head. I have all supporting documentation and wouldn’t recommend this property in the slightest, they need a serious management change.

I had scheduled a tour because I am currently looking for a place to call my own. The building is very clean and everyone is super friendly. It certainly gives you a community knit feel. Nikea Chapman helped me beyond measure! She was able to provide all the information I needed in regards to any questions I had about the building and the surrounding area. Her energy is unmatched and definitely genuine. It was obvious that her main goal was to help me find the perfect floor plan. If you visit please as for her if you're seeking a smooth sailing tour!!