Local Guides World
Chain retailer carrying art & hobby supplies plus home decor (most offer classes & custom framing).
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Reviews — 8
Nice young lady named Candy helped us out in custom frames helped us. Took a little too long, but I think she was new to the store and her great attitude more than made up for it. Cut glass for frames is too high.
Went in the Micheals at uptown yesterday and the staff I interacted with was extremely rude before I could even say a word, her facial expressions, her body language was all very disgusting. Her name is Terri Lynn and her attitude is awful, people like that should not be working customer service let alone put in a manager position. The way she even addressed other customers before me was so unhelpful and just rude. There are reviews about staff being rude to people and I wouldn’t be surprised if it is her because I have been there many times and was never met with such attitude as one she displayed yesterday, other staff were helpful and polite. I am hoping Terri Lynn gets some type of training on customer service and an awareness of the job she has chosen to do because she may be letting that manager position get to her head and just there acting ridiculous.
Michael's is one of the bigger arts and crafts shops around here. While their prices aren't exactly cheap, their discount and sale events make it worth a visit! With a membership I got rewards plus 40% off my item during one of their sales. The store is very clean and organized, with staff walking around and ready to help customers. You can also order online for pickup, delivery or walk in store to see what's available, as some items aren't shown online.
This is my go-to shop when it comes to buying book nooks and miniature arts. I highly recommend visiting Michael's on their discount and sales periods!
This is my go-to shop when it comes to buying book nooks and miniature arts. I highly recommend visiting Michael's on their discount and sales periods!
So impressed! My online order of a single frame and mat arrived today and was so beautifully packed, it could have survived any natural disaster you can imagine. The packer was so thorough! Starting with corner protectors, then a foam sheet, followed by mini-bubble wrap followed by extra-tough mega-gigantic bubble wrap, all packed in a sturdy cardboard box. Now that is service! You can bet I am hanging onto the box and packing materials so the next time I have to send a fragile package, I am good to go. Awesome job, Michaels!
Nice layout makes it easy to locate what you're looking for. Staff is helpful. Some items are a little on the pricey side but they do have good sales. This store is fully accessible and the aisles have lots of room for maneuvering strollers, wheelchairs and walkers.
I have been getting my paintings custom framed with all the hardware on the back of my chosen frame at Uptown for years. I knew it needed brackets in this case. Normally they do great work there. I am truly disappointed in the workmanship I am seeing from them now. It should not look like this. When you work so hard on a painting you expect some level of professional work from the framer. It is not. I am no longer going to go to this location as the customer service has gone down hill.
One picture is how it should be done. The other pictures is what was done. The canvas is the same size but in different frames. It costs over 30 dollars plus the cost of the frame to get this done. Not happy.
One picture is how it should be done. The other pictures is what was done. The canvas is the same size but in different frames. It costs over 30 dollars plus the cost of the frame to get this done. Not happy.
Love the place wish there was more staff especially in the framing dept.
They have everything for the home hobbyist or those who like to tinker or just be creative
They have everything for the home hobbyist or those who like to tinker or just be creative
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