Sven Luxury Apartment Rentals LIC

Sven has the best staff. In the property management office, Zara, the property coordinator, was so helpful in working with us to help coordinate our move. At one point, I walked into the office nearly daily with a question. She would take the time to walk me through every step with a smile. The same goes for Sara from property management, who is always available to help when a problem arises and was very helpful when selecting our apartment this year. I cannot forget Irina, who is very detailed and patient in leasing and who took the time to show us every apartment that we were interested in, and that is why we resigned for another year.  Many more names exist, but I thought we should start from here. I work from the amenities daily, and much time is spent in the building, so my interaction is mostly daily with the staff, and it helps get through the day.
Thanks, Sven!

If there’s negative stars I would give negative…..Believe me, this so called luxury building is just A LIE and a piece of TRASH when you really live there. I am so glad that I finally moved out and I am here to share my awful experience to warn others: STAY AWAY!

1. We moved in when it’s still a new building and just at the beginning 1-2 weeks, we have issues of multiple equipment in our unit. Their explanation is: even new things can have problems Eh 🙄
2. On a not rainy day, our 15th floor was flooded lol. What an amazing experience 🙄
3. Even though you pay their expensive amenity fees, you still need to pay extra for pool reservation (yes their tiny poor pool needs reservations to go in) and party room reservations. And reservation fee is also expensive. What a luxury building!
4. Our elevators has issues at least twice in past one year and people got stuck inside. Very dangerous! And they never apologized!
5. They never informed us ahead of window cleaning and I was scared to death when I was in bed and saw someone outside my window! Imagine if I was naked!
6. There’s a strong odor of the refuse room in the hallway of 16th floor and they never really solve it even though we have complained about it so many times. That’s why I call the building TRASH. It just smells like it!
7. They don’t allow us to control AC and set limits for temperature. Ridiculous because units facing north and south can be very different! We are facing north and we are freezing in winter and they don’t allow us to turn the heat upper. We have to buy a heater so we won’t get cold. What a luxury building haha🙄 But they often switch AC between cold and heat frequently to save energy when there’s a small temporary change in temperature. I mean, it’s not energy efficient at all and really bothering!
8. Their washer and dryer is “energy saving “ so they are extremely time consuming and low efficient. It would take a whole day for you to watch clothes and might eventually find them wet.
9. We informed them of move out inspections and they told us that they would do it tomorrow. Then guess what? They have no response for more than one week! And now our lease has already expired, they never send us any update on our deposit and inspection result! Wow so you think you guys can ignore us as we already moved out?
10. Here’s something I heard from past residents. They have strict policies about damages can can lead to deduction of your deposit, even those normal tears and wears! They want you to return the room to the status before you live. I mean, how’s that possible to have no sign of living? And as you guys are luxury, why can’t you just repair those normal tears and wears yourself? I haven’t got my inspection report yet, will keep updated.
11. They dramatically raise your rent fee in their renew lease. They raise 700/month for our 1b for 12 month lease. I mean , don’t they suppose to get some deals for old residents? Maybe they just need quick money and don’t care about keeping their residents.
12. Another thing, they charge you $50 for lock out. They will earn 50 just by opening the door for you. I guess they are just crazy about money and want to make the building so luxury and expensive 🙄🙄

Please carefully read my review before you decide to move in. Don’t waste your money on this trash building. They offer referral bonus to residents so be careful when some current residents try to sell this building to you!

Great amenities, amazing views. I love living here because of how interactive the staff are of making sure that we are happy. The location is great because it’s conveniently above 5 major subway lines, and I can get to almost anywhere I want to with just one train! Probably my best living situation i’ve ever lived in.

I also love how the building management team plans organize interactive events (mixers, paint nights, etc.) to help introduce other people into the buildings and have fun!

The doormen are also super friendly and helpful with everything! shout out them

Not sure if other residents have experienced this issue. I got locked out from my apartment (as of today) FIVE TIMES since I moved in last year (08/2022). The card reader reads the building access card (display green lights), but the door DOES NOT OPEN. I put down several repair requests, but the problem is still not fixed. You might ask how I got in: keep tapping the card, knocking around the e-lock, and pulling the handle. You better start praying while knocking on that door, and ask God to have electronic signals start communicating with the lock.

Absolutely obsessed with the smart windows in this building. The amount of daylight without using blinds is a game changer and definitely a reason I will be renewing my lease. It’s a unique feature to this building along with the amenities that it offers. There are private gym classes that are included with your amenity membership, the staff is so welcoming and nice. The community of people living here is so warming - it makes it so easy to make friends with their monthly resident mixers. This is the definition of a luxury building.

From social monthly resident events to rigorous and challenging group fitness classes, Sven has this “community” feel that I didn’t think was possible to find in New York City. "Safety first, last, and always" is exemplified and ensured by our front desk staff, to the highest degree; As a young, female professional who lives independently, I am fortunate to live in a building like Sven where I feel comfortable, safe, and welcome, all the time. The attached photos of my view are just the ‘cherry on top.’ So thankful I decided to live here, as I am certain this is going to be my home for a long time to come.

Living at Sven for a few month made me realize that living in a (claim to be) eco friendly/green building actually means the residents need to take risks and costs. 1. The AC control panel is a joke. It doesn’t actually adjust the room temperature. Living in the city for a few years, I never thought that I needed to invest in a cooler/heater, but it’s a MUST for this building. 2. The greenest thing in this building must be the shower water. It only takes a few time to dye your bathroom wall green. Yes, even the vapor is super green! :)

This building has so many problems.

BUT I really really like the concierge and technicians. The technicians team is super responsive. Monique and Mario they are always so helpful and friendly. They deserve five stars. I guess three stars is a even.