Top Apartment buildings in Queens, United States

Kevin's reputation in the LIC community is taking a hit, and it's all thanks to his racist behavior. Word's out that Hayden hired this guy as the property manager and pretty much lets him do whatever he pleases within the property. It's incredibly disheartening to witness such a situation unfold in the heart of the wonderfully diverse New York. As a united community, we're standing up against this

Disrespectful and unprofessional management team, especially towards the AAPI community. Keeps harassing and intimidating residents who pay extremely high rent for luxury service. Lack of communication, lack of support, so called manager Kevin must go!

Lived here for two years. Overall the front desk and handyman are super nice, like Antony, Jean… But the managers…oof…totally different story. Kevin and Anthony are the WORST… they charged me more on my deposit when I moved out. No response of any email I sent to them for two months. Whatever, hope you will love the SUMMONS.

everyone should sue them! It’ crazy! inhumane attitude!

everything is old. crooked floor, terrible conditions, the supervisor doesn't do his job, but his apartment is gorgeous. periodically rusty water + water heating takes a very long time, about 5 minutes. the doors don't close because everything has a million layers of paint👎🏻👎🏻👎🏻😡

My apartment has a fantastic view! The facilities are clean and well maintained. The staff is helpful and able to get issues resolved very promptly. Close to the subway.

Our apartment is an absolute gem, offering not only breathtaking views but also a staff that defines hospitality. It feels like belonging to a close-knit community where everyone cares. The attention to detail and commitment to residents' well-being are truly exceptional. Highly appreciative!

This apartment complex is a hidden gem, stunning views and an unwavering commitment to cleanliness and maintenance. Its convenient proximity to subways saves me valuable time. The attention to detail and the genuine care for residents make Heatherwood stand out.

Dishonest and rude management. They constantly add fake fees on lease claiming “renovations” but the building hasn’t been properly renovated in ages. Water pressure is absolutely horrible and there is no adequate hot water in apartments. Mice and roach infestation common throughout the building and the building is very used to receiving 311 and 911 complaints. More than half the machines in the laundry room don’t work and basement gets flooded every time it rains. Good luck if you decide to move here! They will take your money and ignore anything you say!

To whom it may concern my name is Natima Taylor myself and my family were looking for housing for several months. During my search I had to most honorable and respectful opportunity of meeting and working with Gary Pagan and Robert Madrid lll from tha LeFrak City Development Complex. They were very persistent and diligent on making sure that myself and my family found what we needed for residency. It was such a great pleasure working with them. I would truly recommend anyone who is looking for residency to at LeFrak City to ask for either Gary Pagan or Robert Madrid for perfect assistance thank you.

The way this company treats tenants is horrible. They have no care for anyone who lives in their buildings and no respect. Stolen packages, nonexistent/missing supers, buildings infested with vermin. And they fabricate charges and bills to keep as much of their tenants' security deposits as they can. They shouldn't be allow to manage properties. Shameful.

I’d like to personally thank Jennifer Hernandez for relentlessly helping me find an apartment for my mother. Her care and kindness showed in her professionalism and communication skills. She was very consistent and timely with her responses to any issues or questions that I’ve had. Once I found the perfect apartment, she made the entire process as easy to follow as possible. From the viewings, to the application process, to the key pickup. She’s excellent in her line of work and a wonderful asset to Kings and Queens.

I felt very good with Mr Robert Madrid informing me about the Apt I felt very comfortable with Mr Gary Pagan assisting me through the whole process as he helped me closed this deal the very same day

I recently had the pleasure of working with Jesse Aben, a Senior Leasing Agent at Kings & Queens Apartments. From the very beginning, Jesse made the daunting process of finding a new apartment incredibly smooth and stress-free.

What stood out to me was her professionalism and commitment to finding us an apartment that met our specific needs. Even in the face of challenges, such as some units being unavailable or over budget, Jesse was relentless in her search for the perfect fit. She continually updated us with new listings and was flexible with viewing times, working around our schedule.

Jesse's promptness in responding to emails was another highlight of our experience. Whether we had questions about unit specifications, lease terms, or any other details, Jesse's replies were quick, informative, and clear.

The final paperwork and financial process were also made seamless thanks to her detailed guidance. She made sure we understood every part of the lease agreement, what costs were involved, and what steps we had to take to finalize everything.

If you're looking for a top-notch leasing agent, I can't recommend Jesse highly enough. Her customer service is exemplary, and she genuinely cares about matching you with the right apartment.

Thank you, Jesse, for making our apartment hunt an enjoyable and successful experience!

This is my third year living in Jackson Park. The amenities and warm service have made it a great experience. Any maintenance request is responded to in a timely manner, which makes me feel satisfied. It is worth mentioning that the courtyard is literally the highlight of the whole experience. This brings out a welcoming and harmonizing community culture.

Lived here since 2019, Jackson Park is an unparalleled living experience. it’s an awesome place to live, and there’s truly nothing quite like it in LIC. With two pools (indoor/outdoor), full sized basketball court, as well as a fully equipped gym, the amenities are top notch. Jackson park is more of a community rather than just an apartment complex, and that is due to the community aspect it provides. The front desk staff only adds to the experience because they are extremely welcoming, friendly, and helpful, especially the building manager David, who takes the time to get to know everyone’s names, and responds to requests in a timely manner, even though he’s probably very busy.

The building itself is situated in a prime location with many restaurants, supermarkets, and bars. Public transit is also easily accessible with the E, M, R right outside the building, as well as, the 7, N, Q trains a short walk away.

Sven has the best staff. In the property management office, Zara, the property coordinator, was so helpful in working with us to help coordinate our move. At one point, I walked into the office nearly daily with a question. She would take the time to walk me through every step with a smile. The same goes for Sara from property management, who is always available to help when a problem arises and was very helpful when selecting our apartment this year. I cannot forget Irina, who is very detailed and patient in leasing and who took the time to show us every apartment that we were interested in, and that is why we resigned for another year.  Many more names exist, but I thought we should start from here. I work from the amenities daily, and much time is spent in the building, so my interaction is mostly daily with the staff, and it helps get through the day.
Thanks, Sven!

I have been living in JP3 since March 2018 and I'm proud to call it home. There's nothing quite like it in LIC! The amenities are great and staff are amazing! Sokol, the property manager, is responsive, reliable and accommodating. Front desk Joey and Israel are both very friendly, helpful and respectful. The amenities including the private park, outdoor pool, gym and multiple rooftops are unmatched. I have seen a lot of changes in over 5 years especially after Covid. There's definitely always room for improvement, but overall happy with management and the team.

If there’s negative stars I would give negative…..Believe me, this so called luxury building is just A LIE and a piece of TRASH when you really live there. I am so glad that I finally moved out and I am here to share my awful experience to warn others: STAY AWAY!

1. We moved in when it’s still a new building and just at the beginning 1-2 weeks, we have issues of multiple equipment in our unit. Their explanation is: even new things can have problems Eh 🙄
2. On a not rainy day, our 15th floor was flooded lol. What an amazing experience 🙄
3. Even though you pay their expensive amenity fees, you still need to pay extra for pool reservation (yes their tiny poor pool needs reservations to go in) and party room reservations. And reservation fee is also expensive. What a luxury building!
4. Our elevators has issues at least twice in past one year and people got stuck inside. Very dangerous! And they never apologized!
5. They never informed us ahead of window cleaning and I was scared to death when I was in bed and saw someone outside my window! Imagine if I was naked!
6. There’s a strong odor of the refuse room in the hallway of 16th floor and they never really solve it even though we have complained about it so many times. That’s why I call the building TRASH. It just smells like it!
7. They don’t allow us to control AC and set limits for temperature. Ridiculous because units facing north and south can be very different! We are facing north and we are freezing in winter and they don’t allow us to turn the heat upper. We have to buy a heater so we won’t get cold. What a luxury building haha🙄 But they often switch AC between cold and heat frequently to save energy when there’s a small temporary change in temperature. I mean, it’s not energy efficient at all and really bothering!
8. Their washer and dryer is “energy saving “ so they are extremely time consuming and low efficient. It would take a whole day for you to watch clothes and might eventually find them wet.
9. We informed them of move out inspections and they told us that they would do it tomorrow. Then guess what? They have no response for more than one week! And now our lease has already expired, they never send us any update on our deposit and inspection result! Wow so you think you guys can ignore us as we already moved out?
10. Here’s something I heard from past residents. They have strict policies about damages can can lead to deduction of your deposit, even those normal tears and wears! They want you to return the room to the status before you live. I mean, how’s that possible to have no sign of living? And as you guys are luxury, why can’t you just repair those normal tears and wears yourself? I haven’t got my inspection report yet, will keep updated.
11. They dramatically raise your rent fee in their renew lease. They raise 700/month for our 1b for 12 month lease. I mean , don’t they suppose to get some deals for old residents? Maybe they just need quick money and don’t care about keeping their residents.
12. Another thing, they charge you $50 for lock out. They will earn 50 just by opening the door for you. I guess they are just crazy about money and want to make the building so luxury and expensive 🙄🙄

Please carefully read my review before you decide to move in. Don’t waste your money on this trash building. They offer referral bonus to residents so be careful when some current residents try to sell this building to you!

Hayden is arguably the best building you can find in LIC. To highlight, great amenities, extremely convenient location to all the subways, and nice neighborhood. The management and leasing office team are extremely dedicated and responsive, so living here is definitely enjoyable. Personally I lived here before, and had to move back because nothing compares to Hayden.

**Update 8/10 from 1 star to 4 stars***

I had initially given Heatherwood Management a 1-star review due to a lost check situation that had left me frustrated. However, I am pleased to update my review to 4 stars based on their professional and prompt handling of the issue.

Upon discovering the lost check, I was pleasantly surprised by Heatherwood Management's proactive approach. They swiftly initiated an investigation and even considered ordering security footage to aid in resolving the matter. This level of diligence and dedication to finding a solution truly impressed me.

The solution they ultimately presented left me satisfied and relieved. It's evident that they take matters like these seriously, and their commitment to resolving it swiftly was impeccable. While the initial hiccup was disappointing, their subsequent actions have restored my confidence in their management. I appreciate their efforts and willingness to go the extra mile. Kudos to Heatherwood Management for turning a negative experience into a positive one.

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I had an absolutely horrendous experience living at Tower 28 in Long Island City. On my last day of living there, I entrusted the front desk with $200 to be given to the cleaners for the next day's cleaning. Little did I know, this simple task turned into a nightmare that highlighted the complete lack of security and trustworthiness of the front desk staff.

When the cleaners arrived, the front desk attendant had said they couldn't find my envelope that was supposed to be securely stored away. They called the front desk person I gave the envelope to from the previous day, and they claimed they had put it in a drawer, but this seemed more like an excuse to cover up their negligence or, worse, someone's dishonesty. The fact that someone within the building could easily pickpocket $200 from a tenant is beyond unacceptable and paints a disheartening picture of the kind of people they employ.

I immediately rushed back to Long Island City from the City to to talk to the doorman, who promised to pass on my information to management. However, it has been two long and infuriating days, and I haven't heard a single word from them. This level of disregard and indifference towards their residents' concerns is appalling.

Trusting the front desk to handle basic tasks like delivering money to the cleaners should be a normal routine, but the lack of accountability and security in this building makes it impossible to do so. If you value your peace of mind and want to ensure your security, I strongly urge you to reconsider living in this building.

My experience at Tower 28 has left me feeling violated, taken advantage of, and completely disillusioned with their management and staff. The fact that they allow such incidents to occur without taking immediate action shows a complete disregard for their residents' well-being.

In conclusion, I caution anyone considering living at Tower 28 to think twice before putting your trust and security in the hands of this establishment. Your hard-earned money and personal belongings are at risk, and it's clear that Tower 28 does not take the safety and concerns of its residents seriously. Look elsewhere for a place that values its residents and ensures their security and well-being.

This company is an absolute nightmare do not rent here. Upon my lease ending my inspection was slated to be passed as good. “ the super even stated that it looks like I didn’t live there” Now a month later I received an e-mail water bill I emailed to check because I left company with a negative balance. I now am told that I owe due to damages to floor. Intact. I have pictures of floor with scratches upon my moving in apartment. I am thankful that I have pictures and access to legal assistance.

Additionally, why do a walk through and state inspection is good then try to charge? Legally this is the purpose of a walk through. Skimming through the public reviews I see they either charging for keys that actually were turned in and or month later finding things to charge after an already passed inspection. See my God is good my God is powerful.

Lastly, as documented while living here I was discriminated against, harassed became sick. But like I said my God is good.

Times could be good here only if you have good neighbors. My neighbor falsely accused me of calling the cops on them even though it was NOT me. This childish neighbor then decided to avenge themself by knocking my door and ringing my doorbell at 5AM in the morning. It's unfortunate that some people are entitled, unreasonable, and racist. The management did not care when I reported this issue to them even when this neighbor was being intrusive and Karen.

I bought a new car, not thinking where I'm gonna park. Heidi helped me to find a tandem spot for both of my cars, mines and family. She gave me a list and locations of a opened spaces. My garage was full. no tandem spots available. Luckily the next day one opened up. My rent was up-to-date. I gave her all documents that were needed. It was blessing to get a spot in the garage i'm currently parked in. She was understanding very kind. Have a beautiful smile, very helpful and pleasant. She returns calls. Her colleague Joseph. Updated the key Fob and correcting information. He also was very pleasant. and patient. The both of them exceeded my expectations. I want to thank the both of you. Now I can sleep at nite not worrying about the car theives. You're a Truly an asset to LeFrak City. Great work.👍

I've been living in The Washington over 20 years. We have a non existent super and the management doesn't respond. Leyden Nera and Joe Rooney don't care bout our stolen packages or how filthy the bldg is. My next stop is to the media.

Gary was great and very helpful over the phone and in person after meeting him was even better!The leasing manager gave us a great tour and me and my friend were able to lease a great 2 bedroom apartment with all their help. Highly recommended

Unprofessional. Not sure why this building needs to ID for a tour. But how could they even cannot verify state ID?

I never post reviews on google but this place really deserves a 0. First and foremost, the leasing rep and all management staff were horrible to deal with. STAY AWAY at all costs.
My wife and I were considering moving out of our apartment in midtown in a similar building so we decided to take a look at apartments at this building, and liked a 1 bed they had available. My wife confirmed a time with the rep and when we showed up, she said that we were never confirmed when we clearly had text confirmation from her. In the end, said she’ll see us but made us wait 30 minutes. We ended up liking the apartment and submitted an application, and even paid a “refundable” $500 hold deposit to make sure that no one else can submit an application to lock the apartment up for 72 hours until we get approved. We submitted substantial tax returns and showed assets which should easily qualify us for an apartment 2 times the rent, and after constant follow up every day and getting more documentation that they requested, I had to call her at 4pm on a Friday, the end of our 72 hour to be told that we need a guarantor and instead of telling me why we were denied, she was recommending 3rd party companies to use as a guarantor. She also followed that by saying that we have 2 options: either get all guarantor information in by the end of that day, or withdraw our applicant and resubmit with all guarantor info (having to pay the $40 application fee again), and if we didn’t do either, we’d forfeit our $500 deposit which we were told all along was refunded if we didn’t get approved for any reason. Since then, I emailed and called everyday for a legitimate reason as to why we were denied and I did not hear back. I will be filing a complaint with the department of state and hope everyone STAYS AWAY.

Really loved living here and the amenities were amazing! From the gym to the sauna always somewhere to go. The building always has some great events going on for different occasions. Shoutout to Christine for being very helpful and making living here a great experience.

I want the world to know Joseph Gilles is a great leasing agent and his office is in LEFRAK CITY, Corona Queens. He is so patient and understanding in how to relate to people who are looking for an apartment.
He will walk you through the entire process step by step. He is so passionate about what you want. He listens and is honest about things, something we need when it comes to leasing agent's.
Hands down, call Joseph Gilles to find your comfort in a home.

I have been living in Jackson Park for 5 years now. We were one of the first tenants in building 1 and liked it so much, that after three years, we moved to a much higher floor. The backyard is amazing. I have not found anything like it in NYC. It is safe and great to walk your dog at night. The building is always clean and the front desk staff are wonderful. the building manager, David, is always kind and helpful. There really is a nice community here. They also do events in the park for the residents. The only reason i give 4 instead of 5 stars, is that the amenities building (which is amazing) is not free to residents (extra $109/month). It is worth it, but it would be nice if like most buildings, it was included in rent. Other than that, I highly recommend JP, for amenities, staff, community, and location (subways E, M, G, R, 7, N, W).

JP is the fancy building with the best amenities of LIC and even better than most Manhattan buildings. The faculties are friendly and welcoming. The package room now is much more organized than 2 years ago. I’ve lived here for two years and only moving out because we will own a new place, otherwise I’d stay for its well overall service, apartment amenities and great location!

I just love living here! Big space for reasonable rent, incredible views, and the staff are all very nice and helpful! My bathroom was clogged and 2 outlets got no power, I submitted a work order and the maintenance guys came and fixed everything immediately! Big thumbs up.

Im new here , but i love the unit and the environment clean, the staff are nice and very welcome.. thank you for Gary and Robert who taking care of me from the beginning till i got the unit's key... they both are very professional and kindly patience for such a person like me ....... lol... GOOD JOB 👍 👍 God Bless you...

I’ve stayed in Jackson Park for two years now. I like the amenities and public areas in general as they’re really well designed. My room’s pretty new and we didn’t have much maintenance issue during the course. I especially like the room layout design because they balanced the storage space pretty well. Nice neighborhood here in LIC and not to mention the convenience for public transportation. Definitely enjoyed my apartment so far!

Great amenities, amazing views. I love living here because of how interactive the staff are of making sure that we are happy. The location is great because it’s conveniently above 5 major subway lines, and I can get to almost anywhere I want to with just one train! Probably my best living situation i’ve ever lived in.

I also love how the building management team plans organize interactive events (mixers, paint nights, etc.) to help introduce other people into the buildings and have fun!

The doormen are also super friendly and helpful with everything! shout out them

Not sure if other residents have experienced this issue. I got locked out from my apartment (as of today) FIVE TIMES since I moved in last year (08/2022). The card reader reads the building access card (display green lights), but the door DOES NOT OPEN. I put down several repair requests, but the problem is still not fixed. You might ask how I got in: keep tapping the card, knocking around the e-lock, and pulling the handle. You better start praying while knocking on that door, and ask God to have electronic signals start communicating with the lock.

I have been living at the Hayden for a month now and have had nothing but an enjoyable experience so far.. We worked with Laura at the leasing office, who was very patient and knowledgeable when showing us the various Rockrose properties. We loved the Hayden the most and the approval process was very transparent and quick. The amenities in the building are just as incredible as the phenomenal people that that work here. The front desk staff are incredibly friendly and attentive and the handymen are the super heroes that keep this place in tip-top shape.

They do NOT have 24/7 parking even though it is advertised on the glass at the front entrance. The garage is run by One Parking, and it is not open at night. If you are thinking about renting and have a vehicle, this probably isn’t a good fit.

Update 8/6/23, still posting signs 24/7 parking, still will not let you park after midnight. Jackson Park letting their subcontracted garage service take advantage of them is embarrassing.

I’ve been living here since 2017 and the building is great. Repairs are done the same day. Building staff are super friendly. Shoutout to Saqib, Anthony, ANDY, Jean, and Edwin for always making me feel so welcome in the AM and PM. Idk how they are so cheery and attentive even when the desk is busy. Shoutout to Danny for staying on since the building opened up in 2017. Staff are constantly coming in and out so it’s great that he’s still on. Shoutout to George and Jason for staying upbeat which is helpful to start my day.

The one con is the grills aren’t free. I think all grills should be free like when the building opened up or at least less than the current fee.

I had the pleasure of working with Christine at Tower28 and I must say, she is an absolute gem. She made the leasing process so easy and stress-free for me. The building is located in one of the most vibrant and diverse neighborhoods in NYC, Long Island City. The apartment itself is gorgeous with top-of-the-line finishes and breathtaking views of the city. The amenities are also incredible, especially the rooftop lounge and pool. I highly recommend this building and Christine as a leasing agent!

I recently moved into Tower28 and couldn't be happier with my decision. Christine, the leasing agent, was extremely helpful throughout the entire process and made me feel at ease. The apartment itself is spacious and modern, with stunning views of the city skyline. The amenities are also top-notch. I highly recommend this building!

Jackson Park in Long Island City is an extraordinary living experience that I would recommend to anyone looking for a luxury living space. The apartments here are modern, sleek and spacious, equipped with state-of-the-art amenities that cater to all your needs. Each unit features floor-to-ceiling windows, allowing for an abundance of natural light and a stunning view of the city. The building has a wealth of amenities, including a rooftop pool, lounge with panoramic views, and a fitness center with top-of-the-line equipment. The staff is attentive, friendly, and always ready to assist. Its prime location in Long Island City provides easy access to Manhattan, making it an ideal choice for those seeking a luxurious living space with unbeatable convenience. Overall, Jackson Park is an excellent place to call home.

Absolutely obsessed with the smart windows in this building. The amount of daylight without using blinds is a game changer and definitely a reason I will be renewing my lease. It’s a unique feature to this building along with the amenities that it offers. There are private gym classes that are included with your amenity membership, the staff is so welcoming and nice. The community of people living here is so warming - it makes it so easy to make friends with their monthly resident mixers. This is the definition of a luxury building.

From social monthly resident events to rigorous and challenging group fitness classes, Sven has this “community” feel that I didn’t think was possible to find in New York City. "Safety first, last, and always" is exemplified and ensured by our front desk staff, to the highest degree; As a young, female professional who lives independently, I am fortunate to live in a building like Sven where I feel comfortable, safe, and welcome, all the time. The attached photos of my view are just the ‘cherry on top.’ So thankful I decided to live here, as I am certain this is going to be my home for a long time to come.

I wouldn't live here again. The handy men were helpful and warming. The wall is a bit thin, I could hear my neighbor talking and sneezing. But some of the front desks got some weird attitude. The building manager tried to talk like a gang when I raised a safety concern, and told me I need to call the cop myself or solve it myself. The office eventually helped me switch to another unit, but I realized all the stuff knew there was a safety issue with that unit. The handy man was saying I made the right decision to switch unit. Been a tough year for me, but it was memorable.

This building has gone downhill.
Been here for several years. A pipe burst in our apartment and we had to endure a full year of paint fumes on the area they repaired. No

We had a next door neighbor who played loud bass into 3 am and management did basically nothing to stop them. Had to confront the neighbor leading to a really bad living situation.

Non-stop painting and toxic fumes. Why is there ongoing painting every day?!

Management does not communicate painting work. Beware if you have kids and pets or if fumes bother you. The apartment ventilation is non existent.

The only positive thing here is the front desk staff. That's what the one star is for.

Living at Sven for a few month made me realize that living in a (claim to be) eco friendly/green building actually means the residents need to take risks and costs. 1. The AC control panel is a joke. It doesn’t actually adjust the room temperature. Living in the city for a few years, I never thought that I needed to invest in a cooler/heater, but it’s a MUST for this building. 2. The greenest thing in this building must be the shower water. It only takes a few time to dye your bathroom wall green. Yes, even the vapor is super green! :)

This building has so many problems.

BUT I really really like the concierge and technicians. The technicians team is super responsive. Monique and Mario they are always so helpful and friendly. They deserve five stars. I guess three stars is a even.

Debbie (leasing) and Mark (superintendent) were incredible! Debbie was extremely responsive and was respectful of my choice throughout the process.

And ever since I've moved, Mark has been really helpful with my move-in and been attentive to every maintenance request I've been making. Super quick and diligent.

Area is also quiet and away from any train tracks which is great. Elevators are almost never busy. Residents are all respectful too! Only rave reviews so far.

My fiancé and I have been living at the Marseilles building. Management will not care about your safety and well being. We have been harassed since January 2022 by our next door neighbor. We have provided proof of this harassment and even had to make a police report. The harassment continues til’ this day! We have made complaints to Management via calls and numerous emails. No one answers our emails. Our neighbor has grown embolden to keep up with the harassment banging on our wall and door overnight and throughout the day in addition to verbal abuse and derogatory language. We cannot live like this. We have asked for a transfer or a release of our lease but they want to hold us responsible for all fees. We are not in breach of contract we are just trying to keep ourselves protected. However, the management has failed us. There has been no consequence for our neighbor. We are now faced to leave the premises at our own cost. The neighbor has received no consequence. Please avoid this place. Do not give your money to this money hungry company. They will not protect you. We have not been at peace here. Avoid this company!!! Don’t try your luck and end up living next to a dangerous person.

ROACH INFESTATION AND I RECEIVED MY APARTMENT IN VERY BAD CONDITION BUT I HAD TO TAKE IT BECAUSE I NEVER SEEN THE UNIT BEFORE SIGNING THE LEASE . I COULDNT BELIEVE THE CONDITIONS THEY GAVE ME THE APARTMENT NOTHING WAS CLEANED AND TOOK ME 4 days to clean and bomb this apartment but roaches keeps coming back and my apartment is spotless I won’t recommend it .

Updated: After 7 AC repairs in less than one year, I have no confidence it will ever really be fixed... they just keep passing around broken ones rather than replace with new. Sort these reviews by the newest and you'll see they have been going downhill. For me, it's the parking arrangements that detract from this place. Abandoned cars in the garage, the gates to exits breakdown creating hours of traffic. No one takes accountability to solve parking issues outside of regular office hours. If you need to park while living here, understand it's not a great operation.

Been living at Kings & Queens properties for almost ten years now & I can’t really say anything positive about their management practices. A few months back my miserable 70 year old upstairs neighbor Beverly Lovell completely flooded her bathroom: she apparently plugged her bathroom sink, turned the water on & went to her bedroom and fell asleep. It was the middle of the day and I was on a conference call with my boss in my living-room when I hear water trickling in the bathroom. Since I was in the middle of an important work call I disregarded for the moment until the trickle turned into more of a steady gushing sound (which really grabbed my attention). I told my boss I would call her back and hung up the phone to go check my bathroom. As I push-open the bathroom door, my entire arm is immediately soaked in brown/yellowish water gushing down from several points in the ceiling. My first gut instinct was to grab a towel and hold it up to the water. It very quickly became apparent that this wasn’t going to work as the water did not “stop” gushing (and I couldn’t just stand there forever holding my arms up to combat the unending water leak). The ceiling was also leaking from multiple points (big bubbles forming underneath the bulging latex paint on the walls). I then grabbed a broomstick and started pounding the ceiling in the bathroom & bedroom in a desperate attempt to rouse the elderly woman upstairs from her slumber (to no avail). At this point I admittedly was starting to panic a bit. The flow of water was only increasing, and I have several valuable items in my apartment that could very well have been damaged if the leak wasn’t resolved. I decided to quickly run down to the super’s apartment to notify him & of-course he just happened NOT to be at-home. His son(?) answered the door and sent him a message so that he could go upstairs and figure-out where the leak was coming from. About 15 minutes later he came to my apartment after he was able to make contact with upstairs neighbor & kill the leak. Needless to say, my entire bathroom was covered in yellow/brown water that leaked out of the ceiling & was leaking all into my medicine cabinet & under sink storage. A total mess that I now had to resolve myself “thanks upstairs neighbor Beverly Lovell”. And NO she did not bother to compensate me for my losses (about $100 in damaged bathroom items), she didn’t even bother to simply verbally apologize. Such a nasty old woman (something I don’t say lightly as I generally have a respect for the elderly). This woman is THE nightmare neighbor from hell… So my kitchen & bathroom were both flooded (after the super stopped the leak upstairs, he came by to quickly mop the mess) - - however, the walls were SOAKED and after he left my apartment, the water was still leaking… it started to leak-out from underneath my fridge in the kitchen. I cleaned up any remaining messes myself (didn’t want to continue pestering the hapless super).
After reading all the negative reviews here I just assume Kings & Queens will blame me for the damages and try to steal my deposit money too (even though my upstairs neighbor is 110% responsible). My advice to anyone thinking about signing a lease with Kings & Queens is to SKIP IT! Renter-Be-Very-Aware!!! They constantly are trying to pass MCI costs on to their tenants (most of which the tenants aren’t even aware of until the courts deny the managements attempts to pass-on the expense > we get the subsequent letter in the mail stating that the request was DENIED). I’ve received several of these notifications in the mail > gotta give Kings & Queens credit for never missing an opportunity to squeeze their tenants for money - - what I call “Persistent Greed” 🤦🏽‍♂️.
Also - ZERO PRIVACY in their buildings (I’ve lived at both the The Citadel & The Georgetown) - - and both of these buildings you would have to endure all of your neighbor’s guitar playing, piano lessons, farting, screaming toddler, children doing gymnastics inside the apartments, big loud barking dogs, stomping feet and so-on, and so-on… *sigh

I typically do not write negative reviews but this is the first time I have experienced this just trying to inquire about an apartment for a luxury building.

I had reached out a couple of weeks ago to schedule a tour but had to cancel due to personal reasons. I tried again this week and was kindly informed there was no availability but to visit the building as soon as possible. Both experiences encouraged a visit to the building.

Recently, there was a one bedroom available so I reached out again to schedule a tour. The agent (Renee) reached out and asked for my interest (which is a one bedroom) but deferred me to studios instead. When I asked about the available 1 BR, she just told me it was available but there was a lot of interest (potential application this weekend) and I couldn’t view building amenities until an application was received.

My takeaways are:
1) I'm not encourage to apply/view even if no one has placed an application yet for the apt because I expressed interest late
2) I got dismissed for what I was looking for even though I clearly stated what I wanted
3) There is nowhere on the website where it states I can't view the building amenities without submitting an application first

I viewed high interest luxury apts in the past and was always allowed a viewing and encouraged to apply even if there are a high volume of applicants. If I could not view due to the apt being occupied, that was clearly communicated to me. It's normal to ask to view the building before considering living in it. It seems like I can't even come to tour this building without having to speak to the right agent even though I am always told to schedule a tour which has been difficult to do.

My final takeaway is I should not be applying to/inquiring about the building unless it fits the interests of the leasing agents as my own criteria do not matter.

Moved in at the end of May and everything has been amazing so far. Very nice and brand new building with amenities that couldn’t be found in other buildings in LIC. Apartments are beautifully appointed and my unit has a spectacular view. Front desk team was all star and extremely helpful. My move-in process was easy and smooth. Management team was very professional and prompt in communicating. Very glad to join the community and hope to make Sven home for the next couple of years.

One of the worst leasing offices i've ever dealt with. Extremely rude and condescending. Made me feel like I was begging them for an apartment.

Very rude staff. I had called to enquire about availability. The lady on the phone had such an attitude and totally uninterested tone. I was amazed. She is the 1st step towards a client moving into the building. Well, it goes on to say a lot about the building itself. The staff need to have a more accommodating tone and manners.

I would love to live here!

The rooftop is stunning!

Great building, super clean, lovely skyline views, excellent super and will respond to your issues and concerns. However, management is not as responsive. Overall, it’s a great place to live with everything around you like the subway, the LIC piers, bars and restaurants up the block and a 10-minute walk to a major supermarket (Food Bazaar). Parking is also not bad at all.

I was happy with the building and the staff, but the management Rose Associates are despicable. Avoid at all costs. I had to leave before my lease ended, they wouldn't let me break the lease so I kept paying. Wasted thousands of dollars on that. But that's what I signed up for, so be it. Before I left I paid professional cleaning crew to clean the place and 6 months later when my lease was finally over, they deducted $300 from my deposit for cleaning. They have no shame. I spent $15000 paying their empty apartment while they had it on the market. And they are charging me $300 for cleaning an apartment that was already cleaned by professional crew!? Outrageous.

Building management absolutely unresponsive. For example, inquired when the amenities (such as the gym) would be open—no response. What’s the point in paying luxury apartment prices when there’s no luxury at all?

Completely incompetent staff on every single level. Most of the reviews on here are fake or written by employees. Do NOT move here.

I’ve purchased three cars from Silver star each time the service is exceptional I want to thank Mo for the care he has shown each time we come in. It feels like shopping with ❤️FAMILY

I lived here for two years. I really enjoyed it. The building is kept clean and tidy. The management is friendly and professional. We didn’t have any disturbances from neighbors. The location is very convenient with many local stores/restaurants and the subway station across the street. I loved walking around the area and being able to walk to the water in LIC. Being right on Northern Boulevard can get noisy but the windows were airtight so when closed, it wasn’t much of an issue. It’s easy to park your car on the street but the only thing that was a huge annoyance is when the local car dealership is open, they flood the streets and sidewalk with the cars that are for sale.

I lived here for the last year. Outstanding building staff and the management team is very good. Always responsive and respectful. Building amenities and local are fantastic.

Beautiful and I love the indoor and outdoor amenities!

I currently live in this building. I moved here in May 2017. I LOVE THIS BUILDING! Yes it's pricey, but you have everything you need within walking distance. The staff here is amazing, and although the place accepts pets it NEVER smells like pets live here. Also I here nothing once I'm in my apartment. It's awesome. I love it. I'm definitely renewing my lease next year.