PANDORA

I was really looking forward to going there this morning, but, was disappointed once I arrived. I had a one thousand dollars credit card and when I tried to purchase I was told it was only two hundred fifty dollars. That meant I could not purchase the gifts I wanted for my wife. After I pay this purchase off I will be looking for a new jewelry store to purchase gifts for wife. I will be spreading the word about Pandora. XXXX patron. Throughly Disappointed.

Jenn the store manager needs some serious management skills training! Can’t wait to share my experience and her disrespectful behavior and words with corporate and her district manager. Do better! I own way too much Pandora to be talked to like that.

It is the third time we have visited this store, the first 2 times we had a very good experience with wonderful service, but this third time was something different, the girl who served us was very rude and her service was not very good, I hope we will please have someone else attend on our next visit because we don't want Jazmine serving us again.

Went in with more charms left out with less. They offered to clean my bracelet after a purchase and once I left and got home I noticed that one of my Harry Potter charms were missing. I’m very upset about this because there is no way for it to fall off because the hole is in the middle of Hermione Granger’s head. I called up there and they said they checked and couldn’t find anything and to call the manager today to look at the camera to see where it fell off which is very helpful but in the event that it’s not found then how do I get it replaced? I only say this same charm on pandora’s outlet website so it can be replaced. If this goes bad I will no longer be a pandora customer.

Very nice and well kept store. I purchased my order online and everything went smoothly. I was worried it may take sometime for my order to be ready for pick up. Wasn't the case at all. My order was ready within 15mins!!! The lady who ringed me out was very sweet.

I had the most amazing experience. The staff was so nice and walked me through how I could create a custom charm bracelet. She was patient and answered all of my questions. I will definitely be back!

Fast and efficient which is saying a lot for a Christmas Eve shopping visit. The store was packed. But they did a good job of taking names and metering the number of people that were in the store at one time. Everyone waited outside until their name was called and then they got help from a salesperson and they were on their way. This was definitely a better system than "I was here before that person" etc.