Liguria Ristorante

This restaurant is an absolute must visit.
The atmosphere was good and the service was great. The food was incredible to say the least. The taste, presentation and the smell, everything was spot on and delicious.
The owners of the restaurant are such lovely people and the make sure that you feel welcome.

A fantastic place to experience the excellence of an authentic Italian meal at a realistic price.

Portions are deceiving, what seems average is huge on quality and absolutely satisfying. Don't be fooled, you will definitely be full by the time you arrive at the end of the dish, the only reason you'd be wanting more is the impeccable flavor.

The Pasta Al Pesto is divine, as is the lasagne.
There are many other remarkable menu options and dietary options available. Brilliant wine selection to match meals and great atmosphere and staff to compliment the vibe.

22.11.2023 (Updated)

Imagine…

You were on holiday and loved the beauty of Cape Town. You were super starving after travelling and you found a restaurant that is highly recommended on Google Maps. You were super grateful the restaurant accepted your reservation.

You looked at the menu, every dish was described decently and you wanted to try as many as possible. You and your friends ordered almost every category and very looking forward to it.

But then, it turned out to be a long wait, and the food didn’t perform well. You tried so hard to ignore that bad feelings. You tried to enjoy the music and atmosphere but you were distracted by the manager and staff who were giving and receiving the warning.

In the end, when you wanted to talk about your thoughts, the discussion was changed to self-praise: “Many people love us”, “who ordered that tasty salad, it was good right!”

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What do you think about your experience in this restaurant? How many stars will you give it based on what you have experienced?

I was once in your position as well, someone wrote a huge article to give our brand a negative comment on the internet. He was so mad but our team decided to listen and asked him more about his experience politely. After serval discussions, we both understood each other and he was very willing to give advice to our team and help us boost the brand.

Every negative comment has a reason. When we were in the restaurant, we were also thinking maybe it was just that day. Maybe the kitchen was too busy, that’s why we didn’t have the same experience as what your five-star-comment customers had.

There are so many possibilities.

I didn’t want to write too much on food cause it was very personal and subjective. Most importantly, I’m not sure if our table was a special case. That’s why my comment is more about the service, the attitude we received, and what we observed.

As you asked, we ordered both flavours of the gnocchi plates, but we didn’t taste the garlic sauce. We added the garlic you gave us for the bread by ourselves. My friend’s prawn pasta: the prawn was too salted, and the sauce and the pasta didn’t mix well. She also ordered a side salad but it came late and it tasted bitter.

**We didn’t point out when we were eating. The first reason was because we were very hungry. The second reason was we noticed you closed at 10 but our dish came at 9.30, we only have 30 minutes left. Due to that, we decided to give feedback when doing the bill.

** My friends on the other side of the table didn’t enjoy their pasta as well but I didn’t taste it so no comments on those.

** Just checked the menu, and the photo reminded me we did order Valle Santa. That one performed well and the prawn wasn’t too salted. Will add one more star because of that for the food section. ( Box gave three cause he likes your beer and pizza)

That was what I tried to express rather than starting an awful argument. I was very uncomfortable with how you responded to my previous comment. It was disrespectful and disappointing.

I was going to ignore your response, but anyway, I decided to waste my time 🫠 and share the thoughts we weren’t able to let you know on that day.

Thank you for listening.

Respectfully,
SYK

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(Last week; R650+/pp)

1. 90mins waiting for our food

2. Food was ☹️😢😢😢

3. 15% charge automatically??? ( my local friend says it is unusual; it became 10% after giving the feedback )

4. Thought the manager was coming to listen to the feedback. She did for a bit, but then, turned the topic and started to admire the restaurant(???).

5. After we left, we saw her blame the staff.

**When we were eating, she also blamed the staff as soon as another group left. Very embarrassing.

Please treat your team well😞 They support your business🥹

My fiance and I had an absolutely fantastic experience! He ordered a pesto pasta and I ordered a pizza and both were absolutely delicious. We had the bruschetta for starters and it was to die for. The owner was super attentive and very kind even making great recommendations. We would definitely recommend this place and will be coming back.

I came in based on the great reviews. I was warmly greeted by Aaron. When I told him I was hoping to place a to go order, he invited me to sit down and look at the menu. I sat outside in a wonderful and cozy area.

I ended up ordering the specialty pizza with the Parma ham and mushrooms. By the time I got back to my hotel it had cooled off a bit but was still delicious. The crust was thin and the sauce was delicious.

I also ordered the tiramisu. It was yummy. A wonderful way to finish off my meal.

While I was waiting on my meal I had a chance to talk to Aaron for a few minutes. It was such a pleasant conversation and you could tell he was genuinely interested in knowing where I was from and what brought me to the area.

I will definitely be back.

(Edited from 3 to 5 stars) Was basically empty when we got in so the vibes and atmosphere were not it at the time and whenever I would pass by in following days it wouldn’t really have many people in, or it looks gloomy or just…empty feeling? However the salads and starters were good, but the pizza’s crust didnt do it for me, a little too much flour tasting and not a lot of substance/flavor. The pasta we had was just alright, nothing good nothing bad.

(Original) I hate to write 3 star and below google reviews for places I can tell are genuine and really trying so this one pains me. I hope this provides good feedback and something to build off of. I wish nothing but the best for this place and will probably return.

After such a amazing reply of the owner/manager, I had to bump this up to a 5, as I think it shows maturity, passion and commitment which beats out any small mistakes in a pizza or others. And I also will stick with the owners word and believe that it was full lots of the time, as I probably went at the wrong times of day. Thanks for the meal offer and response!

Came at off hours, between lunch and dinner, and it was good. Atmosphere is a bit off at this time. Empty feeling with lack of chairs/furnishings, but the service was polite and the food was good.
Better than ok but not great. Really appreciated the complimentary corn meal prior to ordering.