Abbott Pointe Apartments

This place is in shambles. Their hot tub that is supposedly open “year round” has a planetarium growing in the bottom of it. In september matinence had to remove a light from our kitchen leaving a huge hole in our ceiling. They said the hole would be fixed by the following monday. It is now April and we still have a hole in our ceiling and no lights in our kitchen. The matinence people don’t do anything besides smoke cigarettes all day.

Honestly just wanted to shout out to Brittany Lawson, the Assistant Manager. We have to move due to my partner's new job, but Brittany has been helpful and kind throughout the process. We found a last minute subleasor right after we turned in the form to break the lease and she was very helpful to get things in motion for us.
Thanks for making the end of our time here a pleasant one. :)

P.s. can we still get our resigning bonus?

Jennifer Galara the time with us to show and explain all the features.. It was such a pleasure to work with her. She also discused with us all the options.We will move in as soon as there is an apartment available.
Frank & Linda

I recently expressed interest online in an apartment available through DTN. By the following day, I had a representative of DTN reach out to me with lots of information about available apartments through their leasing office and Heidi Wilson, in particular, was quick to respond over email to my questions and requests for more information. Heidi and Brittany Lawson then collectively helped to schedule a tour to view the apartment I was interested in. When I arrived at the leasing office clubhouse, Heidi was incredibly helpful and provided well-informed answers to my questions all while being very personable and kind. We toured an apartment, but it wasn’t entirely what I was looking for; Heidi was quick to offer up another apartment option and provided tons of information about it that allowed me to comfortably sign the lease that day! I can’t thank Heidi enough for all of her help and accommodation, and I am so excited to move in! All in all, it was a very easy and enjoyable experience.

My roommate and I toured here for the 2024-2025 school year. Although Abbott Pointe was not a fit for us, we really enjoyed our tour with Heidi W! She was very professional and answered all of our questions while being completely transparent with us! Would recommend touring with Heidi for the best touring experience.

BY FAR the worst living experience I have ever experienced. Allow me to list the problems with this apartment complex: unreceptive/impersonal/untrained staff, multiple unaddressed maintenance/pest problems, trash littering the grounds, consistent trash overfill, poor appliances, consistent breakages, lack of consideration of residents, slow response for all issues, and expensive (I realize this can’t be helped in this market, but ridiculous, given the quality of life offered)
I cannot stress enough how big of a joke this residence is. Do not live here!

Do not recommend this place to anyone!!!!
Me and my boyfriend lived here for a year and all while living here we just had a handful of issues or poor communication from the staff here.
1.) Our AC didn’t work since we moved in and was blowing black mold into our apartment. We have complained multiple times and made multiple maintenance requests. They would blow us off or if I would call the office they wouldn’t be on the same page and lie to us. We had the city inspector come out, After they heard the city inspector was coming to our place they tried to quickly replace the AC.
2.) Maintenance came in randomly while my boyfriend was sleeping after we told them not to just walk in. The maintenance guy was in the bedroom while my boyfriend was sleeping for him to wake up to a maintenance guy next to him. They don’t respect that your apartment is your home.
3.) maintenance staff would blast music early in the morning and almost got hit multiple times by the same maintenance guy darting out of the parking lot.
4.) our dishwasher also didn’t work for majority of our time there and was leaking so much because it was put in wrong. They kept giving us an excuse on why it wasn’t fixed for 4 months. We paid extra for the upgraded kitchen that we couldn’t use or the floor would be wet and mold up.