Local Guides World
Chain retailer carrying art & hobby supplies plus home decor (most offer classes & custom framing).
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Reviews — 8
Terrific store, excellent floorplan & very friendly, helpful service staff. Well done.
The store layout is fine, typical.
Customer service is so bad here and the self-checkouts are ridiculous. Employees who oversee the self-checkouts are rude and act annoyed if you have to pay in cash or ask them to help you instead.
Rude staff.
Customer service is so bad here and the self-checkouts are ridiculous. Employees who oversee the self-checkouts are rude and act annoyed if you have to pay in cash or ask them to help you instead.
Rude staff.
Self checkouts suck. Bring back the employee registers. Extremely frustrating anytime I go to Michael's and HAVE to use self checkouts because that's the only option. Very thankful there was ONE employee able to help with the non-customer friendly self checkouts.
I said to a clerk "excuse me" and she replied while still walking "I am helping another client I will be back in a sec". She never came back and she did not even know what I was going to say to her. Maybe I saw a person stealing. The clerk was a young white lady on Saturday around 4 pm.
Meh, the paints I've gotten here have all sucked so far, clear coat was fine. But wow was it hard to get help, I just needed to find clear coat and I literally had to ask three employees, I'll leave it at that two bad employees two lost stars
Needed some lost receipts for a work expense. A team member helped me get them super quick based on transaction dates and my card. Very grateful - would have been out $120 otherwise. Had also contacted the online michaels customer care for the same reason and while taking 5 days longer, they also found the records for the lost receipts. Big thanks!
Just a drop in to pick up sketch book erasers narrow tape . Was met by staff member who was knowledgeable about where to find the artcles I was looking for. The only complaint I have is that Michael's does not carry 300lb watercolor paper. So disappointing.
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