Colonial Pointe

I am former resident of 6 years at Colonial Pointe. This is an extremely convenient location, and is settled in a section of Econ that’s exclusively residential, therefore providing a relatively quieter living experience. Maintenance requests got responded to very quickly, and although could take a try or two to fix an issue, repairs typically were made with urgency. The staff was always kind, and came from a place of wanting to understand issues. Speaking about problems that arise was very simple when presenting them with the same approach. The neighborhood and its units were a bit dated during my stay, but for the price, it’s nothing to complain about. As I was moving out, they had begun to start renovations around the property and in units as well. It didn’t take too long for this neighborhood to feel like home, and I had an enjoyable experience living here.

The maintenance staff is great but it's expected when things are always breaking. Appliances are old, carpet old and old cabentry. To add the property manager is extremely rude and not understanding. Threaten to tow my car due to a dead battery and because she has seen me "walking and getting rides." Mind you, my car is registered, insured with a valid sticker. She was extremely rude when I went to speak with her and called the police to tell them she was "scared" after me rusfusing to leave the office without resolving the issue. The deputies were extremely understanding as I posed no threat, never raised my voice or used profanity. Save yourself the headache.

This place is fishy, they wanted me to sign a contract before even look a the apartment, it looks like they hate dogs because any breed or size is aggressive or a vicious one. Stay away from it, there are way better rated places just couple of miles around full of amenities and very honest when it comes to paperwork and contracts.

I moved to Colonial Pointe Apartments at the end of November. I was a bit nervous due that is my first time renting by myself. I want to say that so far since day 1 EVERYONE has been very professional and make me feel welcome. The process went very easy and smooth. Jackie gave me the floorplan tour and Kenyibel helped me out with the application. She was constantly in communication with me and clarified all my questions quickly. The apartment is nice, comfy, in a convenience area, close to almost everything and mostly important I feel safe when I get there. Maintenance team are very friendly and quickly assist with any concerns. There is a few reviews complaining about prices being high but honestly mortgages in Florida are getting up and up, including places that are falling apart, in a bad location and you don't feel safe. As I said before my feedback is based on how my living experience at Colonial is so far and I just hope that this excitement stay forever. :-)

I live at Colonial Pointe for a year, it was a great place to live. The process of moving was easy and they were avaliable even though I moved from another state. In the office, Janan and Jackie were awesome and friendly. I recommend living here.

I never had a problem living here . But I must say when you do move out they get your for everything even after you leave your unit clean . They add things on to your list that they find wrong so they don't have to give you back your security or deposit . They got me . I didn't get any money back bc they claim I left so many things wrong with the unit when I moved out . And that was so false . They have no updated kitchen they paint over the kitchen cabinets in which after a while the paint start to chip . Rust on the kitchen appliances. Light fixture old and rusty . . Stay away they want to much money for these apartments that are truly old and definitely not updated .

The management Is rude. The maintenance men are good. Your guests may get towed if not parked in a select few parking spaces that fill up at night. Other than the managements attitude it's a decent place to live prior to the increase of rent that happens every year or 2