The Canopy Apartment Villas

We recently moved and my husband and I LOVE the Canopy! The staff, community, and neighbors are so inviting. Joel has been a huge asset in helping us find our home here, and bless Jennifer too. She has answered all of my calls and every question I’ve had. They are a wonderful team in the leasing office and helped to make our moving process an easy transition. Every unit has brand new air conditioning units installed in them and they work GREAT. Heats and cools within minutes. Good AC is a must have in Florida. The water heater works amazing too. The kitchen is incredible as well! I love being in the kitchen, cooking and baking, and the stove tops boil a massive pot of water within a few minutes, and cools just as fast. The oven heats to 350 within a few minutes. The fridge and freezer are very spacious. We love the layout of our townhouse. It doesn’t even feel like a townhouse but more of a home. We are so happy here. I’d also like to note the maintenance staff! They respond so quickly and we ESPECIALLY love David. The staff that I have met are all wonderful here! And a special shout out to David. He has been nothing shy of being the greatest, so friendly, integral, and goes above and beyond to look out for us. We adore him. The pools are massive and beautiful, the fire pits and grills too. We love the ponds throughout the property and they do a FANTASTIC job of landscaping here. It’s always in immaculate condition. Even the roads were recently paved and painted in the community. The valet trash is another amazing feature as well as having a very organized on site trash compactor, recycling, and larger trash collections. The neighbors are wonderful and all have been happily residing here for many years which we took as a very great sign. Another huge selling point for my husband and myself was how tranquil and peaceful the community is. It’s so quiet and we feel very safe and at peace here. We love the beautiful gym and plan on using it regularly once we get more settled from our move. The dog parks are great, and the fur babies here are so friendly, which is wonderful as we plan to get our own fur baby to bring home one day. We plan on calling the Canopy our home for a long while. Thank you again Joel, Jennifer, and David! We appreciate everything you’ve done and all your hard work to provide us our safe haven of a home here at The Canopy! Y’all are the dream team!

While my partner and myself ultimately decided to end our moving process, we want to give thanks to the leasing team here for all of their help. Joel specifically. He was so good at communicating things as soon as he heard any news. He was very kind and helpful during our tour. He always answers the phone right away when we have any questions. In my experience living in Orlando a lot of apartments do not have the best communication standards it seems. This was a big factor for us moving in. Like I said although we sadly aren’t moving here anymore, we do want to thank the leasing team for all their help. The neighborhood itself is also very clean and quiet. The units are nice and spacious, very modern as well in style. I would recommend this place to most people. I am disappointed I will not be moving here for personal reasons, but I hope more people consider this an option. For the prices you’re paying it is a bargain for sure.

The woman I just spoke to on the phone about the prices quoted to me was the rudest management I have come across in my apartment search of more than 10 apartments. Regardless of the prices quoted to me and the dates, that is in no way the way to treat someone who is interested in applying to your apartment complex. She was rude, indignant after I shared multiple times I understood what she was saying, and showed no regard or respect to me as a potential tenant. I hung up the phone furious. They have only a paper applications available and you have to call the office to find out the actual price cause they're not listed online. She needs a major attitude change, what was even the point?!

Do not come here if you are trying to rent an apartment. They allow 3rd party to enter your apartment without notice. Which is against the law. They need 24hrs in advance. So why does a third party have keys to the apartment? Also they put our A/c on a schedule. We pay our own electricity, its not in the contract for them to controll the A/C unit. When you try and call them set an appointment for an issue of this sort, they go ghost. Why when renting the front office think they are God's, they forget they work for us we don't live for them.

Salutations to everyone I just wanted to share my experience with you regarding the quality of care and empathy that my family and I have received since moving to the Canopy Villas Apartments (East side).

We have been here for two years and everyone has been extremely nice, helpful and very professional.

I lost both copies of my mailbox keys and everyone has been helpful in trying to resolve this issue; from assisting me to reach out to the post person (mailman) and/or obtaining the master key. Everyone has gone beyond the call of duty to get the matter resolved.

We are grateful to reside here... It just goes to show the level of service they are committed to each resident...

Thank you once again for your service...

It’s been almost 5 years since I moved here, and 2 managing companies I must say that during my time at Canopy Apartments things got better as far as maintenance requests even on the weekends or holidays. The waiting time to fix simple or major issues never exited few hours rarely one day. The current management here is awesome and always accommodating and hopefully things even get better in the future (parking assignments)

I’ve been living here since 2018 and it has been awesome since day one. Beautiful landscape, peaceful and safe community. The pools and sidewalk are kept up to par. The villas and townhomes are beautiful and has a feel of a living in a suite. Love my walk in closet and all the storage I have and kitchen appliances are very nice. Maintenance jumps right on any issues and are knowledgeable. I wouldn’t mind at all calling this my forever home.